We couldn't be happier with our experience working with Collin Brashears. As first-time homebuyers,…read morethe process felt overwhelming at times, but he made everything so much easier. He was incredibly knowledgeable, responsive, patient, and always took the time to answer our questions and explain each step clearly. We truly felt supported from start to finish, and his guidance helped make buying our first home a smooth and positive experience. We're so grateful for all his hard work! We highly recommend him to anyone looking for a mortgage lender, especially fellow first-time homebuyers, he was able to get us closed in 14 days! Thank you for helping us make our dream of owning our first home a reality!

After I contacted them they sent me this email From West…read moreCapital Lending in CA One gets these emails encouraging you that you can get a Heloc/Equity line of Credit when the final decision from the underwriters you can't. Hi Marylou, Killian Kidd at WCL has started a HELOC application on your behalf. WCL helps you access the cash you need by tapping your home equity with a HELOC. Here's what's next: Customize your offer Choose from a variety of rate, term, and payment options. Complete your application Digitally verify your identity, income, and speak with an eNotary*. Voila! Funding in just a few days! The process is fast, easy and only takes a few minutes to complete 100% online. Continue your application The application was continued over the phone explaining all they needed to know to determine a equity/Heloc only to find out this company based out of California and their underwriters did not approve going forward. This company knew where I lived in Florida and denied going further with my applications according to their underwriters. This company refused to take on the difficult circumstances of my son as co-owner and living in NY as I live in the residence in Florida. I would not consider to use this company.

As first time homebuyers, we knew nothing about the loan process. Mina was recommended to us by our…read morereal estate agent and many of our friends used her when purchasing their homes. Working with Mina was a dream! She explained everything simply for us and showed us different options to financing our loan that could help us save money up front. Mina is quick and responsive. She turned around our preapproval within 24 hours! I highly recommend working with Mina and her team fo your mortgage needs! We will be referring her to our friends and family.

Mina was so amazing to work with! We first reached out a year back but the deal we had didn't pan…read moreout. Fast forward to a year later, we unexpectedly came across another deal and she was able to pre approve us right away to help submit our offer before the deadline. As first time home buyers, she really took the time to answer all of our questions and walk us through the process. We got a competitive rate and it was because of her team, we were able to negotiate for seller credits AND win the bid war. Highly recommend!

Hello Yelpers!! I'm wondering why this zillow home loans git a poor rating…read more Speaking for my overall experience, my transaction with them went smoothly, 30 days, closed. Thank you Abe for all your help, to loan processors, underwriters THANK YOU. You guys are amazing! Well recommended. If your looking for REAL ESTATE agent contact Katie Cajas from Jeff Anderson Realty, excellent customer service, will negotiate for you! Thank you all!

I'm giving them one star because we actually got the loan, but to be completely forthright, using…read moreZillow Home Loans as our lender was one of the worst decisions of my life. From the time our offer was accepted and we paid our earnest money, the entire process slowly, methodically became more and more increasingly frustrating and maddening. To explain, I'll start with 6 months ago. My fiancee is still on a mortgage with her deadbeat ex-husband. They've been divorced over 14 years, yet because of his slackness and not paying his bills on time, she can't get off their mortgage. Our Loan Officer, Logan Kadolph told us that as long as she had a divorce decree, it would not be an issue. She easily provided it. Fast forward to two weeks before the scheduled closing we were then told "Well... she is still on the mortgage and liable." We were shocked. My fiancee was in tears for days. Later they decided to simply excuse this. As the closing date grew closer, I would get texts or emails saying "Everything looks good to close" and the very next day or hours later we would get an email from Julie Kim, Mortgage Loan Processor, and she would then send of list of more documents to upload. This was constant, a daily, never ending list of things to sign. I've purchased a home before and the first time was EXPONENTIALLY less complicated than dealing with Zillow. For the final straw, the day we were scheduled to close, they then said that my tax return and tax transcripts from a previous year, the amounts did not match, and I needed to give a reason for this. I said it didn't matter, since I had paid the IRS in full the previous year. They said it did matter. My fiancee simply Googled searched this, emailed that back to them showing that the transcript is the final word from the IRS, therefore there was nothing to resolve. Nevertheless, they canceled our close... to only HOURS LATER then say that they would excuse this. So as I had said earlier "It didn't matter!" But that was AFTER the close of business hours on a Friday, so we had to take off work AGAIN days later to finally close on our home. These are just a few examples of numerous issues we had with Zillow. Multiple times my fiancee and I said we wished we had used our bank. Bottom line, in my experience this organization is completely dysfunctional and it definitely seemed to my fiancee and I that communication within their team is severely lacking. I'm a clinical therapist and I counsel numerous couples, often times doing pre-marital counseling. Should any of them ever mention buying a house in the future, I will tell them "If you want to keep your sanity and peace, do not use Zillow Home Loans."

Couldn't have went any smoother. From start to finish the communication with all stages of the…read morerefinance process was nothing short of amazing. Process only took 20 days. Highly recommended.

This is my second refinance with Intelliloan, they refinanced my condo in 2021, I sold it in 2024…read more Bought new house in 2025, they refinanced this week. Darryl and his staff are the Strongest in the Loan and Customer Service Business !! - In The World- !! - I have never experienced such Great Customer Service !! I finally know what it feels like, to meet someone who only wants to their Customers to have The Best Loan, To learn about the process, To have The Highest Level of Confidence that everything is 100% true !! I will always Recommend Intelliloan to everyone !!!!! Thank You Darryl and and The Greatest Staff Ever !! Sincerely Rick

It was great going through Cash Call lending company! Our…read moreloan officer was Justin Burt. He was always available for questions and answers. He made sure the loan was smoothly being processed. He is a loyal worker and understands the importance of open communications. The loan closed as promised! Thank you also to Everrtt Lamkin who made the loan going! Thank you team for a great experience. I will refer others to Justin....his personal cell is (714)-425-6958 great service and fast!

Working with CashCall Mortgage was an outstanding experience from start to finish. Everyone I spoke…read moreto were very knowledgeable and responsive and it was one of the better mortgage processes I have been through. They always took the time to explain every detail clearly and seemed to tailor the best loan options for what I was looking for. I would recommend CashCall Mortgage to anyone who is looking to get a loan.

Sean Dibsy was seriously the BEST loan officer!!! He made the entire home-buying process so much…read moreeasier and was always patient, knowledgeable, and incredibly responsive. I would randomly call or text him with questions, and he always made himself available to walk us through everything. He genuinely cared about making sure we felt comfortable and informed every step of the way. We couldn't have asked for a better experience and would recommend Sean to anyone looking to buy a home. Thank you, Sean, for everything!!!

**2nd update. After posting the update, since I hadn't heard anything back. I received a hostile…read moretext telling me he's "done with me" and will not help in removing the inquiry. This is the customer service you will be receiving. There's no kindness, no consideration. I have NEVER had this experience before. Again, others are to blame, but not the company. 9/28/26---Update---This was in fact another HARD inquire, as stated on my credit report, which I pulled. As of this evening at 9pm, no updates. Nothing has been resolved, even though this is the error of this company. I didn't send a threating email. I told them I'd be leaving a review so others would know to stay away from a company that has a motto of "we care" and "hold us to our word" yet when you try to address their error, they're very defensive and want to put the blame on the customer/potential customer. Calling me late in the evening and pressuring me to remove a review that is based solely on my experience with this company is threating and illegal. You can't mess up people's credit and deny all responsibility, and force them to lie. I'm not the only person who has had a horrible experience with this company. I have the date the credit was pulled again, and it's listed as a HARD inquiry, no matter how hard this company's owner tries to deny it. It's simple, you want a good review, you provide excellent customer service. Why would I be making up the fact that my credit score took a hit, Optimum did this, when they weren't authorized to do so. I have my email from the new "Madi" loan officer. She told me that she would be using the paperwork/credit report info from the previous loan officer (who somehow just vanished into thin air) when I asked if she'd be running my credit again, she said no, yet they did that the SAME DAY (even though I DID NOT tell her I wanted to continue working with her). Robert told me it was due to human error in the begin of his many texts, then tried to blame it on me. Avoid this company at all costs. I will not be bullied into removing my review. Until there is a good faith effort to correct their obvious mistake this honest and horrible experience will stay. I have no problem leaving a good review, when it's warranted. I do not leave fake reviews, and will not be pressured into leaving one here. Fannie Mae did not pull anything, this company's name shows up 2 time on my "inquires" list, because they did it 2 times. I also didn't get a loan with them, so why are they even continuing to have access to my information?

OC Mortgage Solution definitely deserves 5 stars, and I can honestly say that every 5-star review…read morehere is true. I normally don't write reviews on Yelp, but I really wanted to take the time to write this one because I hope it can help someone who is looking for a mortgage team they can truly trust and have a wonderful experience with, just like I did! Pam and Tai are beyond amazing. Purchasing a home is one of the biggest and most important decisions in life, and working with them made the entire process so much easier and less stressful for me. They were always on top of everything, kept me updated, and were always there whenever I had questions. Pam even answered my calls at night when I needed help. That really showed me how much they genuinely care about their clients. I never felt like I was bothering them or had to figure things out on my own. No matter what came up, I always felt like they had everything under control. Buying a house can be overwhelming, especially when there are so many things you don't understand about the process. But with Pam and Tai, I always felt safe and confident that I was in good hands. They were patient, responsive, knowledgeable, and truly went above and beyond for me. I'm so grateful that I found them and had them by my side throughout my home-buying journey. I honestly don't think I could have asked for a better team. If you're looking for a mortgage team you can trust, I highly recommend Pam and Tai. You won't regret working with them! Thank you so much, Pam and Tai, for everything you did for me!

I recently purchased a home and used OC Mortgage Solutions services. As a first time home owner,…read morePam worked with me and provided amazing service and high quality of work. She was able to answer every question I had and helped make the most of my money. Even a month after closing, she still answered any other questions or concerns I had. 10/10 would recommend

It was great working with Secured American Lending. Kevin Fabin made the process go smoothly and I…read morewould definitely recommend them to family and friends.

Luis Duran " Thanks for your diligence & follow through…read more Customer service is a dying art in America" This company has what it takes. My hand was held tight all the way through. Thanks Luis Duran and your Team. The Cornells

Peter is an excellent loan officer. He went above and beyond to help us secure our loan in a timely…read moremanner. He was very transparent and honest about the loan terms, costs, and requirements, and he clearly explained all of the available loan options so we could choose the one that best fit our situation. Peter was always willing to go the extra mile, even working evenings and weekends when necessary to keep everything moving smoothly. His professionalism, responsiveness, and dedication made the entire loan process much easier and less stressful. I would definitely work with Peter again in the future and highly recommend him to anyone looking for a knowledgeable, honest, and dependable loan officer.

Peter was so diligent and patient with guiding me through the loan process. He made a complicated…read moreprocess smooth and quick. We really appreciate his help and would highly recommend to anyone

Helen Kim is an amazing loan officer!…read more Two weeks before the closing date on my first dream home, my initial loan application was declined because my prior agent forged documents and fraudulently used another officer's name. I was terrified of losing my first dream home. Helen stepped in, took control of the situation and worked tirelessly to get me fully approved in just two weeks! She fought hard to correct the previous agent's misrepresentations and made the entire process incredibly smooth, fast and completely flawless. She truly saved my dream home purchase and fought for me when I needed it most. I highly recommend her at New American Funding -five stars is not enough!

Helen and her team go above and beyond. Helen is very responsive and honest. She was patient,…read moresupportive and understanding of our unique situation. We met about 13 years ago, she helped us get our house for the 1st time. We reconnect just last month and fortunate and happy we did. We are happy with the outcome and will continue to do business with her. Thank Helen! Blessings!