We love Acme Snow Removal! Our Snow Angel Jim just showed up to dig us out of hip deep snow so we…read morecan get out of our driveway. Rory, the owner, rocks. Thank you Acme for taking great care of us! Chase & Fleming families.

This is the only service I will ever use for my property in Truckee. Lisa and Rory are lovely…read moreowner/operators and are very reliable (aka I always get my driveway plowed when it snows) and have been part of the community for decades. If you are in the Prosser LakeView / Gray's Crossing area then I would 100% recommend them.

very unprofessional, Not mentally fit to do any job as long as they have guys blowing asphalt in…read morecustomers faces and calling them names...I'm surprised this company hasn't been sued already....but this company actions that occurred today may lead them to just that. Asphalt in the lungs is nothing to play with.

There's no perfect snow plowing service. When there is massive snow, power outages, and staff are…read morehit with the same illnesses that the community has, there will sometimes be delays. But overall, I am super happy with SRS. Jake communicates by text with updates which is so helpful. He explains when they will be out running the plows, and if there are issues, he explains them. It is a HUGE improvement compared to Elements which is the other well known company in the Tahoe Donner area. Residents on community social media sites like Nextdoor.com clearly show a preference for SRS over Elements. This is just one episode but during the recent storm, my driveway was plowed by 6 am and my neighbor who has Elements was plowed in the late afternoon.

This company this the BEST in Serene Lakes. Carrie and Karen are out at like 5 am clearing out many…read moretimes before the road plows are out. They have everything clear before I go to work and they are back before i get home. I couldn't ask for better service.

We have used four snow removal companies over the past 10 years. Cascade Snow Removal is the best,…read morehands down. The service is excellent and they go above and beyond what they say they will do! Since there are many choices, you may as well choose the best one.

We've been using Steve's snow removal service for 15 years and have been very happy. They're here…read morevery early in the morning on a big snow day so I can get out of the driveway for powder skiing, and conduct regular clearance of the berms after the streets have been plowed. The drivers are friendly and helpful when I need something additional cleaned up. I'll continue to use them.

We have used Steve to do our plow service for about three years and he's absolutely fantastic. We…read morecan count on him to get the place cleared out early enough for my husband to get out for Patrol, and we can get back in at the end of a big powder day. If you need great snow removal service on Donner Summit, call these guys.

Estabrook has done a great job for us! Thank you! Be aware that in heavy multi day storm cycles,…read moreonce a day plowing from a service will not be enough, if you want to go out driving somewhere. So in those circumstances, you of course have to do some clearing work yourself. And if you want excellent road accessibility in winter, think about living in a home with a flat or nearly flat driveway. For best road accessibility, living on Northwoods (if you live in Tahoe Donner) is best, but you will experience more traffic and road noise.

Worst snow removal company experience ever…read more Christmas 2025 we were snowed in for days at a time. We'd wake up and have over a foot of snow in the driveway and a 3' berm at the street. We'd contact them to see when they were coming and they'd say "we already came at 2:30am". Well, that's great, but it's 9am now and our driveway isn't passable. After a few days of this, with our driveway not being passable, and them making midnight runs that don't actually help you in the morning, they charged us an extra $75, on top of the $2,300 season contract, to make our driveway passable for the first time in days. Then, a week or so later with the next snow, we had another foot in our driveway and they said "well, it rained most places in Tahoe Donner and we drove your street in the middle of the night and it wasn't that bad so we didn't bother to plow." I sent pics of the snow in my driveway, both fresh fallen and drifted, and they decided to cancel my contract in early 2026 rather than just do their job of plowing when it snows. If you live in the Bay Area and come up here every few weeks, they'll likely have your driveway clear for you when you happen to arrive. If you live up here, or rent your place out, find somebody else -- anybody else -- they want to take your money and make excuses for why they aren't driving their big fancy plows. Cancelling someone mid season is actually dangerous, too. There is no practical way to make other plans at the last minute, someone could need medical services etc., and it just shows their very low business ethics. Also, they say clearing the berm from the city plow isn't included. So, hope you like shoveling a 3' ice wall after a storm, because they say they're not going to come back and do it. Avoid at all costs.

Eddie was quick to respond and provide a quote for an emergency service! Very efficient, i will…read moredefinitely be calling him again!

From the owner: Contact us for your free estimate!read more

paid $950 to have our driveway and berm done. Called earlier in the week to say we would be up,…read morebecause a neighbor let us know that the driveway had NOT been plowed, the response was"Will be there within the hour" NOT!!! We got here and couldn't get into the driveway let alone the house, with 2-3 feet of snow in the driveway. We immediately called and all you can get is a non-person recording, left a message. Called a second time message left again! My husband, who has had 4 back surgeries had to dig out a path so we could get in the house and transfer all the stuff we brought with us. The sad part is this isn't the first time or the second from past seasons.

Admittedly, I was hesitant to pay in advance for a service yet to be completed. However, Royal…read moreSnow Removal came to the house literally w/i 5 minutes and did a 5 star job. I have uploaded approx. 7 photos of the job completed as a testament to work well done. He even took his tractor to the back shed. I will definitely use him again. Thank you Royal!!