Quick review: you could do worse, but you can certainly do better, and you really ought tot try.
Now for the details. We rented from them for one year, that's it. A second one would not have happened, even if we had not bought a house. In fact, our frustration with them was the reason we decided to finally buy.
first of all, as you can read elsewhere on the net, they are almost always slow as molasses to respond. You put in the request and wait. In one case we waited six weeks on a plumbing issue. We lived half of our lease with a shower that was unusable. We paid for a two bath, but only received one.
Also, their maintenance man, Ken. Nice guy, but he SHOULD NOT be allowed to do anything electrical. We managed to avoid a fire hazard by sheer luck, unless you believe in some sort of deity, then apparently Yahweh or whomever, was making sure things were kosher. Ken replaced a ceiling fan, and left the hot wire exposed, surrounded by insulation. We knew something was off due to an intermittent flickering after the installation. Alpine sent someone out on top of Ken, and we had them address the non-functional fluorescent lights in the kitchen that Alpine said the owners would not approve having taken care of (found out later that Alpine owns this property out right. Hmmm.) So we asked this electrician to check the ceiling fan with light in the master bedroom. He found the shorting hot wire, and set everything right.
We were very patient and understanding with the staff at Alpine (which seems to change every three months or so) and never were rude, or raised our voices. Honestly, we couldn't have been any cooler. Especially in light of the fact that the sunken living room flooded when it rained, although that was *eventually* repaired.
Then when we moved out, we made sure the place was spotless, and paid to have it professionally cleaned. Well, they withheld some of our deposit for minor things, that really weren't even there. Again, the place was professionally cleaned. As in freaking spotless. We didn't leave a thing there. And they docked us for remote controls to an electric garage door were told didn't even work, shortly after moving in, and controls that we NEVER RECEIVED. Yes, that's correct. We were NEVER given the remote controls. But they charged us for them anyway. And the garage doors couldn't open even if we'd had them, due to structural damage from extreme foundation shifting. They had sent someone out to look at it our first weeks there, and he told us it would take major work and expense to get them working. As much as the brick had pulled away, this isn't hard to believe.
Alpine Property seems to want to be good, honest and act with integrity, but something stops them short, very short, of achieving that goal. read more
