Just love taking our dog here, who is very timid with "new" experiences. Given advance notice,…read moreNikki has been so kind about finding time slots that aren't overly busy so she can give Harper time to get comfortable. Hypoallergenic shampoo is an option, which is good for dogs and for owners with scent sensitivities like me. Harper always comes back looking fresh and clean, and she's relaxing a bit more about the whole experience as well. Lucky to have a cute local shop like this that we can walk to, and grab a bite at one of Mayberry Crossing's cafe/restaurants on the way back as well!

I've been REALLY impressed with The Stone Dog. Nikki is is so sweet to interact with, and she takes…read moresuch good care of our dog, who's sometimes a little timid about getting a bath, making sure to let her get acclimated and not overwhelm her. And the cut and nail trim has come out picture perfect both times we've taken our dog there. We've had a lot of average and sometimes bad experiences with pet grooming, and The Stone Dog was the first place we tried after moving to Reno, and we could tell right away that this was the place for us (well, for our dog ). We find the pricing to be very reasonable, too, especially compared to some of the pricing we saw before in California. In addition, the interior of the shop, while a bit tight, is very clean, bright, and well-maintained. It's a cute place. They can get a little booked up since the work they do (and the high-quality) is very in demand, so be prepared to book a bit in advance, especially during bus seasons.

We had The Boys groomed by Emily today. What a great experience! She truly wanted to know what we…read moreexpected as far as how they should be groomed. I must admit, Walter and Piper are not the most agreeable groomees. Emily took their shenanigans in stride and made them look pretty adorable. She really cares about the dogs and about their hoomans. Her rates are quite reasonable and your pet will experience a spa day like no other!

Emily was amazing. Super flexible, timely, and my boy came back with the shiniest white teeth. He…read morewas so soft and the shampoos she used were so great for his skin and fur. We will definitely be going back as she was very attentive to our doggie boy.

If I could give less than one star I would. My dog went for a simple shave to be cleaned up and she…read morecame back with a cut ear that was bleeding and all of her fur is uneven or not cut in some spots or so short is ridiculous. She was already anxious as it is this made it worse. Both of my dogs went for a simple shave and came back worse than if I had done it myself at home. Not to mention they smelled like old water or like they weren't dried at all. Don't go to this terrible place they don't care about your pets.

About every 2-3 months, our little girls go to the groomer to get clipped and a doggie makeover…read more We have two little Pomeranians, both girl's, biscotti and lady. This salon specializes in grooming Pomeranians. They go in looking like a aging Dog with long hair and they come back out looking like they are ready to strut there stuff on the red carpet. Ribbons in hair, holiday themed bandana, the stylist goes all out to make these dogs gorgeous. Both of there tails are groomed so the tail flows over her rear end. Highly recommend this doggie spa.

Becky takes the BEST care of our sweet girl. She goes in looking like a rag a muffin and comes out…read morepicture perfect!

After years of taking our dog to the big box stores for a bath, we found someone SO MUCH BETTER!…read moreBecky took great care of our pup and she is clean, groomed, and happy. She got us in the day after we called and you can tell she loves dogs. She caters to smaller dogs but took great care of our lab. We won't take our pup anywhere else from now on. Highly recommend!

I brought in my doodle to get groomed by Kenzie. Everything on the groom was bad except for the…read moreface shaping. She asked if I wanted "clean feet" but she left his paws full of hair. I just got back from a hike and noticed because there are chunks of mud all stuck to the hair in his paws. Her response was unprofessional she asked for me to check sooner after his groom next time because it's inconvenient for her. I didn't check his paw pads immediately after the groom because for $140 cash with tip I was not thinking I needed to. Not to mention his legs were left sloppy with long hairs, his body is uneven, he had dreads behind his ears and she cut him on his little flap part where the back leg connects to the body. She claimed his cut must have been from the hike today but it wasn't because the cut showed up immediately after his groom with Kenzie. Just so sloppy and careless seemed like they rushed it. His fur didn't even seem that clean when I picked him up. I do a better job at home then the work they do and for reno prices it's very expensive. I am very disappointed that I will have to fix him myself now at home. I used to groom dogs on the side and I would have never left a clients dog like Kenzie did.

Five stars all day. My son and I stopped in while we were nearby and asked if we could use the…read morerestroom. Even though we were not customers getting a pet groomed, the team treated us with kindness and respect. Kenzie especially stood out. She was incredibly friendly, welcoming, and genuinely kind. That kind of character says a lot about a business and the people they choose to represent it. If this is how they treat someone who simply walks in needing help, I can only imagine how well they treat their actual clients and their pets. Huge appreciation to Kenzie and the team at Upscale Tail Pet Spa and Grooming for showing real hospitality and professionalism. Businesses like this deserve recognition.

Spoiled Rotten Dog Grooming has been absolutely amazing for our dogs. We live in Verdi and from the…read moremoment we started going there, it was clear how much they truly care about the animals they work with. Our dogs actually looked forward to their visits and always came back looking fantastic and smelling so good. They even send them home with the cutest little bandannas, which is such a fun touch. We have two very different dogs, one big, well-trained younger dog and one senior pup who is let's just say he has the personality of a possum. Despite that challenge, she somehow found a way to connect with him and make him comfortable too, which really meant a lot to us. It's rare to find someone who is not only talented at grooming but also genuinely patient and kind with every type of dog. We're so grateful for the care our dogs received here. Highly recommend Spoiled Rotten Dog Grooming to anyone looking for someone who treats your pets like family.

Worth the wait. This is the most talented groomer I've ever encountered. I was lucky when I found…read moreChewies first groomer, she was a prodigy, but shortly after meeting her she moved away. I spent years searching for someone, anyone that could make him look the same. ALL failed, not to say he didn't look good but nobody really came close. Until spoiled rotten, she NAILED the look I'd been searching for. Absolutely the best eve, worth the few extra bucks. The biggest tell for me besides the skill, Chewie likes her and that really means something! He doesn't like anybody, seriously. You have found the best, and thus there can be a wait, be patient and you will be happy you did.

This was my first time taking my dog to get groomed and the service was incredible! From the moment…read moreI walked in with my furry companion, I was greeted with warmth and genuine care for pets. The entire experience was exceptional, making it clear that they love what they do. The environment was clean and welcoming, providing a comfortable space for pets during their grooming sessions. My pet seemed at ease from the start, which speaks volumes about the groomer's ability to create a stress-free and positive atmosphere. Sara was very friendly and my dog was finished within an hour. I got the de-shedding, bath and nails service. The pricing was reasonable for the exceptional service provided. The value I received for the money spent was more than worth it, and I will definitely be returning. I have a 75lb husky mix and the service was $75. I highly recommend this pet groomer to anyone in need of a caring and skilled grooming service for their furry companions.

I've taken my pups a number of times. Never a complaint. Girls were happy when I got there. No…read moreissues. This time...Made my normal appointment online and when I showed up today for the appointment, door was locked and lights off. I live all the way in the back of Spanish Springs and taking three doggos at once is pure comedy or chaos, take your pick. Waited for 25 minutes. Nobody but another person in the same situation. So two cars, two peeps and four dogs. We both left. Not sure if something happened to the owner, hopefully she is ok, that's my first thoughts as all of the items are still there. Hopefully she is ok and will be back.

I've been taking my cat Shredder to All Fur Love for several years and they are SOOO great with…read morehim! He's a shy kitty and does not like leaving the house, but he always comes back from them in a great mood and they always give him wonderful haircuts. I can tell by his demeanor that they treat him very well. He normally gets a lion cut but this time I requested a cat mullet and they did a fantastic job. Oddly, Shredder seems to be EXTRA confident with his cool new haircut and he smells great too.

Took my Bo too see Savannah today, she was absolutely amazing with him, very happy pup, and me tooread more