I showed up on Monday and they are open and while the lines are long, they are clipping along.read more

I came here at 2:30pm yesterday to pick up the vehicle tab, which I renewed online, it closed at…read more2pm. Today I come today at 12pm, again, it closed. Now at 12pm. Same excuse, staff issue. Though the work hour states M-F 9am-5pm.

I order my tabs on line and always get my tabs super fast. I think the staff is great, They are…read moreknowledgable about the states laws and always willing to help get things solved quickly.

Stephanie is always a pleasure to work with. She's a stickler for the details, so make sure you…read morehave all your records in order, but I highly recommend asking for her to help you with your title transfers or particularly any complicated issues.

This DMV/DOL SUX!!!!!…read more One of the BIG difference is the DMV or as Washington State calls it "The Department of Licensing". "DOL" for short. This DOL is crazily mismanaged. They really don't know what they are doing here. So, I'm going to list some things why the DMV/DOL really SUX here: 1. It's called the DOL and not the DMV 2. Registration is half of that of California. 3. Multiple offices in any given town. 4. Wait time is less than 10 minutes. 5. Some offices are open late. 6. Many offices are open on the weekends. 7. Drive thru service is available. 8. Absolutely no forms to fill out. 9. Office people are nice and friendly. 10. If you do not have your renewal notice or registration with you they can look your vehicle up by driver's license. 11. Office staff actually are knowledgeable. 12. Time at the business window is less than 5 minutes. 13. On a good day you can be in and out with in 10 minutes or less. 14. No lines. 15. Absolutely no penalty or fees if your registration renewal is a few days or several years late. As you can see the DMV/DOL is absolutely HORRIBLE here in Washington State. They need to be a proper DMV/DOL where it's fame make it into TV and movies.

Okay, so the website I had to make an appointment to get my driver's license was confusing…read more Apparently, it was for the knowledge test, I think. I already did that. So, I had to go to one of the driving schools to get that, but they were closed because it was early in the morning. I went to the driving school before in 2019, and I thought they said they didn't give out the license. I'm just so confused. I think I'm fine not driving around here. People are impatient drivers. Aside from that, the place seemed to be chaotic and mismanaged.

Highly recommended testing center…read more Today, I had my warm up session followed up by driving test. The whole experience was very smooth and informative too. The instructor gave me exact pointers where I need to work more. In the past, I had a pathetic experience in one of the other driving licensing center. Therefore, I was having very low expectations but the whole session definitely surprised me in a good way.

The zoom link for classes rarely worked properly, always routing my son to register again. The time…read morespent to try to access the class was incredible frustrating each day. They are very strict on the start time (which I appreciate), but that means links need to work properly. Also, my son was sick, very sick, and we had to pay $89 cancellation fee for his driving lesson. Again, I know there are policies, but when a child is sick there is no grace or compassion. This is all business. I do not recommend this company for the above two reasons. I amount of time I had to take off work to email with issues about accessing the court, or micromanage the course itself is ridiculous. For $800+ accessing zoom should be simple, recording attendance should be easy and if a child is sick, there should be one reschedule that is allowed. I genuinely don't leave bad reviews unless I truly feel as though the service was not acceptable and in this case, I feel this deeply. My drivers ed experience was amazing as a kid. It was empowering and exciting. My kid has had nothing but frustration since enrolling. 0 stars.

Not your typical DMV office. I was very pleasantly surprised by how smooth and quickly it was to…read moreget my drivers license renewed. You initially have to come in to check in with counter number one and get a number. That is probably the longest wait which was about five minutes when I went there at 8:35 AM on a Friday with an 8:45 appointment. After getting my number I was called up to get processed after about one minute. It took about 4 minutes to get processed, my photo taken, and issued a temporary driver license. I found the staff to be very welcoming and friendly.

Wow, not sure if my perspective is just skewed coming from California, but the service was super…read morequick IF you have an appt. We got there right at opening (8:30 am) on a Friday and were told we could not just wait if we wanted to, we had to have an appt. But we learned that they release new day-of appointment times each morning so we were able to get an appt for later in the afternoon. I came to get a new license after moving to WA from out of state. My appt was at 1:15, I checked in around 1:05, and I believe I left by around 1:30 pm. They didn't actually look at any of the documents I brought with proof of my new address in WA. I wasn't able to transfer my Cali "RealID" to a WA "enhanced ID" unfortunately; so if you need that, make sure you bring a passport or birth certificate (NOT social security card). ALSO BRING CASH OR CHECK if you want to save yourself fees associated with using card (even debit card.) It was clean and quiet inside with ample seating.

Welp, I easily placed an order online for my expired tabs. Yes the tabs are ridiculously expensive,…read morewith excessive added fees but that's not in their control. I ran through the door ten minutes before closing and was greeted within 5 minutes. The tabs were ready and off I went. There's plenty of parking and I was shocked there wasn't a line through the door. Lucky me and you for having this license office in the neighborhood.

Outstanding. Just walked in on a Wednesday morning at 11 AM. Plenty of parking. No line I was…read moreliterally called to a window by one of the three staff as soon as I walked in. Alicia was professional and no nonsense. It took her less than three minutes to process my tags and I left with them in hand out the door in five minutes. Incredible. At the rate they processed customers even if there were a line it wouldn't have taken very long. Just saying this is the kind of experience you want to have all day every day. Thank you for having such a competent staff. PS this is a family owned business. For 57 years. Amazing value for the time.

I'm supposed to pickup my registration so I drove to this licensing center from Kirkland twice now…read moreduring their hours and they were randomly closed both times lol. I checked their hours and tried calling both times prior to driving out but there was no answer or notice that they would be closed. Horrid experience, would not recommend.

It is one thing to have no signage directing people to where the online pickup is located, but then…read moreto have the woman that was supposed to catch me at the door joke about being on break so she must have missed me is infuriating. I stood in line during my lunch break for 30 minutes just to find out I was in the wrong line and she has the audacity to say "Well I need a break just like everyone else" when I expressed my frustration. I very quickly explained that a sign would literally solve the problem and even pointed at a sign that incorrectly noted one of the windows I had been waiting for as the online pickup window. She didn't apologize. She just said "I see what you mean." I would sure hope so. So let me get this straight: 1) You went on your break without any coverage or anything out to indicate to people that you would return and they should wait for you there. 2) You wasted 30 minutes of MY break by doing so 3) You then got sassy with me about YOUR break that clearly did not get wasted It is one thing to be lazy but to be lazy and rude when I did all the work to renew the tabs myself at home is horrible. All she had to do was hand me the paperwork which would have resulted in 5 minutes instead of 30. But thank god HER break wasn't wasted....

Very nice and professional staff I got In and out Quickly because I didn't have a long timeread more

I have lived in many states, and have had negative experiences with privatized tag agencies…read moreelsewhere. I was relieved to find this process straightforward and relatively painless. The process here seemed quite effecient. (it is odd that in Washington, the actual state DMV offices do driver licenses, but you have to go to private tag agencies for tags...or tabs...whatever we call them here) Everyone here was friendly. The line was out the door in the a.m. on a Sat., but it moved along pretty quickly. Please do everyone a favor and do as much research as you can before showing up. And just be cool while you wait. Bring your best energy. We're all in this together, people. No joke, there was a guy ahead of me who was selling like 2 boats and a motorcycle the next day ( a Sunday) and he couldn't find the titles...and he was making it their problem. Seriously, dude? Eariler in the week, I called ahead to get an estimate on what I needed to pay. I did as much research online as I could also. A real person answered the phone and gave me a pretty high number. They quoted a vehicle with a higher trim level than mine, just to be on the safe side. If I recall, I kinda got a little prickly on the phone because Washington taxes you on the value of your vehicle (excise tax), even though you paid for it already a long time ago. What the hell? it's basically as sales tax you pay over and over again. Doesn't matter what you call it. Even though I was noticeably irritated, the person at Rainier was cool about it and didn't push back, which is the usual response in any other context. I brought cash, which seems to be the way to go. I've heard there is an extra charge for credit cards ( but don't know that for a fact). I ended up paying less than what they estimated earlier. in conclusion, do the research, call ahead if you have questions, go on Sat. a.m., and chillax while you wait. The kind and professional folks at Rainier Vehicle and Vessel Licensing will take care of you. Just remember...it could be much, much worse.

There is nobody better than Julie's to get any of your licensing needs done. Julie and all of her…read moregirls are the best.

Great business I would highly recommend . They are professional & we always can rely on them to do…read morethe right thing.