Don was extremely knowledgeable and was willing to answer any questions I had during the…read moreinspection. He was thorough in the report as well. Would definitely recommend!

My mom and I were nervous about the air quality, radon test and a mold assessment in our home…read more Carey home inspection got back to us within a day and had an appointment for the following Monday. We also ended up getting a structural test for a great bundle price. Upon arrival there was team of two who tackled the home and completed the mold and structural test under an hour. They were extremely detailed when explaining the issues that did arise when they were done with the inspection on site and within a few hours of them leaving, I received the two full written reports with detailed explanations and local contractor recommendations for the issues that the did find in the attic. They also offer a follow up service for a check in inspection once you have the work completed in the home. I highly recommend this team! They were fast efficient and affordable.

Kelly was prompt and thorough with everything he did for us. We thought our well pump had gone bad…read moreand needed to be replaced. He came out very quickly and began checking things that may have caused the loss of water in the house. He was so complete in his troubleshooting, he discovered that the problem was most likely an electrical issue. After getting the electrical issue resolved, Kelly came out the next day and replaced an old pressure switch and installed a pressure gauge on our bladder tank so we can verify that it's working properly. His prices are very fair. He could have just come and replaced our pump and charged us a lot of money. Instead, with his troubleshooting, we paid 1/5 of what we would have paid to replace the pump. He also cleaned up some previous shoddy work that had been done to make the property safer. He will be our first and only call for any well or water treatment issues we have in the future. He's honest, thorough, and does great work. Highly recommended!

Short review: Kelly is a hot head that cussed me out over the phone, and he should not be in…read morebusiness. I ordered water filters from them, on May 24th. I got a confirmation email that stated they would be in touch. Of course, my credit card was charged immediately. After hearing nothing for over a week, I emailed them asking about the status of my order. They said they would check on it. By June 2nd I had still not heard back, so I emailed again demanding a tracking number. They responded by asking me to call them. Kelly indicated that he may not be able to get the filters, and that he thought the web page I ordered from had been removed. I received an email on June 10th, stating I was getting a refund in 3-5 days. I finally had to call back on June 19, as I had not received a refund. Kelly then cussed as me, and blamed me for ordering from a web page that wasn't supposed to me there, then hung up on me. There's a reason this is a mom and pop shop, and based on my experience they won't be in business long.

No one will do a better job and be easier to work with. My first house in cohoes was a disaster and…read moreMatt walked me through step by step the process and recommendations. Then a few years later I bought my second home in Malta and he still remembered me and from then on I have always kept in touch with matt. He loves his job, he cares about his clients and I wouldn't recommend anyone else.

Thorough inspection by Kevin. Kevin explained to us how the inspection works before starting and…read moregave his findings upon completing it. He was patient with questions during and after the inspection.

Beware! This company does work without your consent, and will charge you!…read more I am disappointed to leave this pool company after 2 years because they went ahead, and did work outside of my agreed upon contract of a pool opening. At no point in time did they contact me to do "additional work". Therefore, be very careful. They replaced a piece that did not need to be replaced on top of my filter, tossed to the side. Not once letting us know. Not once hearing from us to agree on them touching anything outside of an opening. What's more disturbing is now the piece that was replaced I am not sure can go back. Thus, forcing me to now shut off my pool filter and now not using my pool until this company resolves this blatant issue of unauthorized work and possible damage to what they replaced as irreplaceable now. Make sure you find a pool company that values their customers consent on all work done on your property. Especially because I was not even home for this lack of consumer respect. I would ALSO like to point out that the items replaced were there last year and the year before that. and NO ONE DID OUTSIDE REPAIRS UNTIL NOW. I WAS TOLD LAST YEAR AND THE YEAR BEFORE THAT EVERYTHING WAS FINE.

It's hard to put into words how grateful I am that when I sent an interest email to Concord Pools…read moreand Spas in early April that Kristen Underwood entered into our lives! From our first interaction I knew she'd help me achieve my dream of having a pool in our backyard! Kristen was responsive to every question or concern we had, she consulted with colleagues when needed and always kept us in the loop communicating every detail of our pool project from beginning to end. If you've been thinking about getting a pool reach out to her! You will not be disappointed :-) Kristen and the amazing team at Concord, from excavation to cleaning to service, have given me and my family something that we've only ever dreamed of and every time I walk outside I smile! Thank you all so much!

I've been an Islander customer for years with an in ground pool and always been happy with their…read moreservice. But I brought my Robot vacumn in for repairs, I couldn't believe that they diagnosed and as busy as they are they repaired it in one day. Zack Case and Matthew took care of it and called me later that same day for pickup. Very impressed! they are honest, efficient and the most friendliest staff you'll find. Thank You Bill Aperance

I was struggling with my Dolphin E10 cords and I appreciate the help of employees over the phone…read moreand in person. They checked inventory for me and they even helper me replaced the part I needed. Shout out to Zach and the other employee

Quick response, good diagnosis of problem (not a roof leak, instead condensation from poor…read moreventilation), Improved ridge vent, installed other vents, totally resolved problem. Not inexpensive but good service, great people.

Excellent craftsmanship on my new roof. Very communicative and cleanup at the end of the project…read morewas immaculate.