Very professional office with pleasant staff. The doctor and his front office people were great…read more Dr. LeMay gave a comprehensive exam and provided information about the type of hearing aide that would work best for my situation. I had a positive experience with this group and will continue to see them for any future hearing needs.

I am 80 and have poor hearing. I had tried Costco hearing aids which only helped a little but…read moredidn't help around the house listening to my wife. Lemay did a very thorough hearing test and a great job programming the hearing aids. Now I hear my wife clearly. They were expensive but worth it.

Dr. Whitaker was so good with all the information needed for hearing. Explained what and how…read more Informative! Donna the front desk manager was very helpful and gave great directions to the office.

My 1st time in their new location - very nice facility. Very…read morethorough testing. He spent much time with me. Very knowledgeable - I learned more about my specific hearing issues from Aaron than from any doctor. Understandable explanations. I am so impressed with the AI technology. Thank you (Pity Medicare does not cover hearing)

If you are in need of evaluation and treatment for hearing and / or balance issues, consider Silver…read moreState Hearing and Balance. The staff is professional, proficient and personable. Dr. Richard Johnson and Danielle Tesmer have seen me over the years. The facility is spacious and clean with a nice, clean waiting room. They have excellent equipment for tests. Procedures are explained before they are done and results are reviewed so that on can understand well and ask questions, if needed.

Easy experience for my kiddo who was only 5 at the time of visit. Friendly staff as well.read more

The hearing center was clean and orderly. Karen, the hearing Tech, was pleasant and professional…read more She explained the test process well. She reprogrammed my hearing aids and the app on my phone. I'm hearing much clearer now. I recommend this hearing center.

Helpful to hearing aid customers of Costco products are reliable and you can get them serviced…read morehere. Quality devices prior to the govt making these kind of products more available. While not overly expensive it was a considerable investment.

I live 80 miles from Reno. I really like Sierra Hearing Center's instrument specialist, Tim Blake…read more I have seen him for several years for hearing aids. He is very knowledgeable and personable. Tim is always so helpful if I have trouble with my hearing aids or have questions. He's very prompt in returning my calls or emails, I highly recommend Tim for your hearing aid needs!

Tim is the person I saw and will see again in a week. He seemed to know his stuff, depending on how…read moreit goes the next time I will modify this review if necessary. Hearing aids are not something I am familiar with, so sometimes you have to rely on the professional and take it from there. The office was some distance from my place but insurance determines where you go for care. Tim will administer your hearing test and tell you what you need, if you agree he will put in the order and my understanding is that he will program or make the necessary adjustment. Hoping for the best!

I live out of town (60 miles). I'm having trouble with my hearing aids for two weeks, a technical…read moreproblem more than the normal stuff you go through. I talked to the technician on Thursday last week and she told me to come in the following Wednesday because she wouldn't be there until then. I drove in and she was not in the office. So unprofessional. It's hit and miss getting any attention living out of town, with or without an appointment. I can't speak to how they treat customers in the Reno area, but if you live out of town, don't bother. Their office hours are getting further constricted by closing on Friday. I'll send my recommendations for hearing aids to someone else.

Worst serive in Reno area. Make you wait mo the for an appointment. Then idiot answering phones is…read moreterrible at helping you when they foul up the mapping of their office, sending you to their own house. A 40 min. Delay then they say you are over 10 mins late and canceled a 70 day old appointment. Never go here. You'll be sorry!

I'm so impressed with how he and his office staff are always on time!…read moreThat being said Dr Meier was able to diagnose an illness that is rarely seen and was able to treat while I was hospitalized. His follow ups have been excellent including hearing tests etc. I highly recommend this office not only for the exceptional medical care, but also wonderful staff and minimal wait time.

Ent/// excellent care, office is very well ran. Dr Meier is very thorough and very personable and…read moreprofessional.

Dr. Whittaker is amazing, from getting to trial new aids to having all details and options…read moreexplained, she found the perfect aids for my hearing loss, she took all the time needed to make me feel comfortable, I highly recommend Dr. Whittaker, no high pressure sales like other places I went to

Went here to get my hearing checked and was so impressed with the service. Angie took the time to…read morelisten to my needs and explain everything to me. I felt like she is really passionate about helping people and I felt genuinely cared about! She referred me to an ENT to help with the rest of my issues. If you're looking for someone who genuinely cares about you she is your girl!

I suffer from MS and my only income is SS disability.I see a add on Facebook looking for 500 people…read moreto test a new style of hearing aid at no charge. I go in for my evaluation and testing. When given my results the Dr. took the time to explain where my hearing is failing. After being fitted with a hearing aid. He proceeded to tell me that I could have them for a mere price of $5400 . Now mind you my understanding I was to receive a new pair of hearing aids at no charge. When I asked about the trial aids . He talked to me like I was crazy and like he had no clue to what I was saying. Long story short it is a complete scam. I have lived hear my entire life and will tell everybody to spread the word . Do not do business with my hearing center.

I'm not one to post reviews but I felt it necessary to warn the people that could potentially use…read moreMy Hearing Centers. Unethical business practices coupled with inadequate and under qualified employees in the office makes this a place I would not recommend to anyone. My Mom in Law, Michelle Aikin is a long time high school counselor at Damonte Ranch High School and came into this office because of hearing issues. She was told that the school district health insurance would cover most of the cost of her very expensive hearing aid but that she would still need to pay the entire amount up front. The office would then file paperwork with her insurance company and My Hearing Centers would issue a refund for the difference.... WHAT?! Why would you ask a patient to pay the entire amount up front when you have already preauthorized the hearing aid coverage with the insurance company and knew how much they would be paying. My Hearing Centers required my mom to pay $1975.84 up front when the insurance company said that she would only be responsible for $460.00. This was all done in December of 2019. Tracy in the office at My Hearing Centers told my mom that the refund would be processed and she should receive it in 30-45 days. We are now in June 2020 and she has still not been issued a refund. The end of February we found out from the insurance company that the claim was never filed correctly. In the middle of March, Tracy told my mom that the refund was in the mail. NOT. TRUE. The end of March, after speaking with the insurance company, we found out that the corrected claim was NEVER SUBMITTED. All this time my mom had been speaking with the insurance company and they insured that the claim would be expedited as soon as My Hearing Centers filed the correct paperwork. The beginning of May, Tracy said that the insurance company contacted her and she would arrange for a refund with the corporate office at My Hearing Centers. It is now June and my mom finally received a call from Tracy. She said that the refund would be only be $900, so again, paperwork was filed incorrectly because someone can't do basic math. The refund due should be $1575.84. So, My Hearing Centers, when will this be resolved? When will you fix this colossal SH*T STORM? You took advantage of trusting person and now my mom feels duped, pissed, wronged and just plain disrespected.