Very professional office with pleasant staff. The doctor and his front office people were great…read more Dr. LeMay gave a comprehensive exam and provided information about the type of hearing aide that would work best for my situation. I had a positive experience with this group and will continue to see them for any future hearing needs.

I am 80 and have poor hearing. I had tried Costco hearing aids which only helped a little but…read moredidn't help around the house listening to my wife. Lemay did a very thorough hearing test and a great job programming the hearing aids. Now I hear my wife clearly. They were expensive but worth it.

Went to the Sparks location and received the best care! I had been to urgent care and my regular…read moredoctor for my impacted ears. My issue was resolved in less than 5 minutes! Highly recommend!

If you are in need of evaluation and treatment for hearing and / or balance issues, consider Silver…read moreState Hearing and Balance. The staff is professional, proficient and personable. Dr. Richard Johnson and Danielle Tesmer have seen me over the years. The facility is spacious and clean with a nice, clean waiting room. They have excellent equipment for tests. Procedures are explained before they are done and results are reviewed so that on can understand well and ask questions, if needed.

I live 80 miles from Reno. I really like Sierra Hearing Center's instrument specialist, Tim Blake…read more I have seen him for several years for hearing aids. He is very knowledgeable and personable. Tim is always so helpful if I have trouble with my hearing aids or have questions. He's very prompt in returning my calls or emails, I highly recommend Tim for your hearing aid needs!

Tim is the person I saw and will see again in a week. He seemed to know his stuff, depending on how…read moreit goes the next time I will modify this review if necessary. Hearing aids are not something I am familiar with, so sometimes you have to rely on the professional and take it from there. The office was some distance from my place but insurance determines where you go for care. Tim will administer your hearing test and tell you what you need, if you agree he will put in the order and my understanding is that he will program or make the necessary adjustment. Hoping for the best!

I was in need of an ENT because I had to figure out whether my symptoms were related to my…read moreallergies, my sinuses, or possibly even my GI concerns and sinus drainage. Sorry, TMI! But when you're trying to figure out what's actually going on, having a doctor who listens and takes the time to explain things makes such a difference. Dr. Meier was great! He was thorough, listened to my concerns, and helped me better understand what could be contributing to my symptoms. He recommended Reflux Gourmet, Nasacort, and the NeilMed Sinus Rinse -- which I already use. I really appreciated his professionalism, patience, and genuine concern. It was reassuring to have someone take the time to look at the bigger picture rather than just focusing on one symptom. Overall, I'm glad I made the appointment and would definitely recommend Dr. Meier to anyone looking for an ENT who takes the time to listen and explain.

I feel bad for the people that have to go to this place i greeful I lost my hearing at a young age…read moreao at this point I'm use to only hearing from my right ear. I was having pain in my left ear so I got referred to this place but the service is horrible im sure the make plenty of money but there equipment is from the 50s and they just flat dont care is just a system for,sorry to say elderly folks the have no choice, I'll stay no hearing from my left ear greeful pain has gone away. For overs.and management care in all aspects financially mentality and mainly humanly.

This place is no longer in business as it should be. A few years ago I had the unfortunate task of…read morevisiting this place. I was working as a home health aide and my client had an appointment here. While we were in the waiting room he asked if he can get out of his wheelchair and into a regular chair, I hesitated for a moment because I was not sure if he could stand or not. I asked him if he was able to stand and he said yes, I then helped him into the chair. When his appointment was over, we came back into the waiting room. My client accidently dropped his glasses, I said oops, picked them up and gave them back to him. A few hours later I get a call from my supervisor saying that someone from this office said that I was very rude to my client, that I acted like it was an inconvenience for him to sit in a chair and that I mumbled stupid under my breath after he dropped his glasses. I did nothing of the sort. The receptionist was the only one that could of done this. She called my place of employment and blatantly lied, causing me to lose my assignments. She should report real elderly abusers instead of lying on people that are just trying to make a living! So caregivers watch out for this crooked place and that lying receptionist that looks like a man. I should have sued them for defamation of character.

If you like driving 20 minutes to the specialist, get their early, and wait over 25 minutes because…read morethe doctor has taken 2 sales reps while you are waiting, then this is your office. I arrived more than 20 minutes early and saw the doctor proceed to take the reps in while I continued to wait. If your time is not valuable, please go to this location.

Always class AAA service. Polite, efficient, professional and done right the first time! Customer…read moreoriented!

After multiple attempts they never worked for me. My last appointment, I arrived on time, but they…read morehad canceled my appointment because I hadn't responded to a reminder call the day before. Because of my work schedule I didn't get the message until after their closing time. I had never been late or missed and appointment. They told me I would have to wait 40 minutes to be seen, "they would try to get me in". Of course the date for return was coming and I wouldn't be able to get another appointment before that. So I left the hearing aids there asking for a return. The have never contacted me since. I have made multiple attempts to reach someone at the main office without success and no return calls. BEWARE

Open hours to the office to get the hearing aids adjusted is limited…read more Generally the staff are friendly and professional.

The Office experience was very enjoyable. And I was so grateful for the opportunity to try these…read moreout for 45 days i the only problem I had was when I came back to return them and cancel the contract. Understaffed I guess ? I'm gonna have to come back third time to return them. And cancel the contract. . I tried to cancel them the same day that I got them .

First of all, Sierra Nevada Hearing Aid Center IS NOT associated with Dr. Paul Manoukian's office…read morewhich is the main clinic in the building. I went to SNHAC because their office shares the lobby with his office and they sell Starkey hearing aids. I bought the Livio 2400 AI hearing aids in 2020-$7600 thinking they would do everything the specifications promised. The first thing I learned was - the hearing aid features are only as good as the people programming them. Although I have had battery issues with my Livio's since the beginning, the hearing aids, in general, performed as told WHEN PROGRAMMED PROPERLY. During the first three years, adjustments don't cost "per visit" and you are cared for with a smile until you present with too many adjustments or battery replacements. Your "warranty" will expire in three years and it will cost you $741+ to have them serviced and then pay for every visit after. You will be charged a "set-up" visit when your renewed aids come back, $65. If you need an adjustment after that, you will be charged another $65. Great, especially on a fixed income! These charges are not unique in the world of hearing aid merchants, but it's something they don't emphasize at the initial purchase. Have a problem after the warranty expires? You will be told that your hearing aids are "four years old" as if the care you gave them didn't matter because to them, it doesn't. They stay in business by selling you new devices because yours have upgrades that are no longer supported or they are just plain obsolete... Sounds like a cell phone right? (Speaking of which, iPhone and Android are coming up with reasonably priced hearing solutions for people like myself.) My point is, when I have a problem with a high-end, high-cost item I have purchased, I expect service with a smile and genuine concern for my satisfaction and health. I don't expect the receptionist to act like I interrupted her break or like I'm on an outpatient visit from the sanitorium. I don't appreciate the giggling in the back and sour attitude over the counter. I need help to keep my hearing aids going as long as I can now that I'm on a fixed income. I'm fed up with this office and finally called Starkey to file a complaint (800) 328-8602 and let them know what my experience has been with Sierra Nevada Hearing Aid Center and to please suggest another Starkey provider in the area. Done. They took my device S/N's and offered to help me over the phone. However, one of my devices is on it's way back to the factory - again. The company also gave me a number for Starkey that can give assistance to qualified parties for the purchase of new hearing aids, (855) 686-2202. The office audiology visit was pretty good and is the reason there are two stars instead of zero. The Starky company was concerned about their product performance and my problems over the four years - five stars for them. I have not cussed or yelled at the receptionist. Perhaps it's just bad chemistry? Regardless, my purchase is one among many that has paid your salary and kept your door open. I don't like leaving bad reviews for local businesses but four years of "hassling to hear" has done me in. Shop around and decide for yourself.

My husband finally consented to having his hearing tested. From the appointment desk to the fitting…read moreof the hearing aid, he was treated with respect and all questions were answered. We opted to pay a little more out-of-pocket than our insurance covered, and are completely happy.

I can absolutely recommend this business and especially James Mayse. James is very knowledgeable…read moreabout hearing issues and aides and is super friendly. Any issues I've encountered concerning my hearing aides were quickly resolved by Mr. Mayse.

I took my 88 year old friend on an impromptu visit to have her hearing aids checked out that she…read morepurchased here. She could not hear at all and needed to have them looked at ASAP. I called and they offered a 3:30 appointment but it was 1:30 and I really needed to take her then while she was with me. They advised me to bring her right in. The lady at the front desk took them back and after a thorough cleaning and a reminder lesson on how to properly place in her ear canals my friend could hear again. The doctor here was delightful and treated her with the utmost respect. I just wanted to thank you guys for making it simple for my friend. Old people deserve our respect and you totally gave her that. After all, we wouldn't be here without them.

I stopped here for a quick repair. Everyone was beyond helpful and exceptionally kind / welcoming…read more Thank you so much Reno hearing center ! Strongly recommend this business.

Dr. Whitaker was so good with all the information needed for hearing. Explained what and how…read more Informative! Donna the front desk manager was very helpful and gave great directions to the office.