"Manager" Kristina Hedger is a case study in leadership incompetence. We had no hot water or TV for…read more2 days, and our room wasn't cleaned over the 4 day stay (they supposedly clean every 3rd day). After informing the front desk of the items we needed help with, we tried to follow up with the manager 24 hrs later; unfortunately it was above Kristina's skill -set/competency level and she was unable to handle a situation requiring critical thinking. She's just functionally incompetent.- She failed the interaction with a customer- panicked ,was triggered and crashed out...hung up on me. It was actually comical if not for the fact that I was looking to her assistance . Thankfully the GM stepped in and handle as a professional. Stop by the front desk for a good laugh at her "Management" style. ...interested to know her Meyers Briggs...lol

Didn't have a say in this choice by my husband's employer's conference choice location. However, it…read morehas been abysmal. No spa (it's literally part of their name) no restaurant - the staff couldn't (or wouldn't) even provide wine glasses to us. We tried running a hot bath after a day of skiing, only to be mortified to discover the bath water was dark yellow! And after asking maintenance to come check it out, it was suggested that we run hot water for half an hour until it ran clear. Then we were told that housekeeping only comes once every 3 days, but that someone would be by after our 48 hours here - no one ever came by. We talked to THREE different people and no one was helpful - only blamed us for the crap we had to endure here. And Uber Eats does not exist here. We went to a few breweries today; Idletime had great beer & food - but this place!??! Do not be fooled, the "morning breakfast" is likely bulk purchased items from a grocery store - I even heard an 8 year old refer to the croissants as "cheap" and she was not wrong. It's all a gross exaggeration of anything remotely RESORT or SPA related. Spend your money elsewhere. Seriously. We would never pay full price for this place. I feel bad for those who did. What a rip off.

Just avoid this place, :D cockroaches bed bugs and rats will eat your food, Everything is nasty…read moreand stinky, the stuff does not give too much fks abot what u want or what u need. this place is horrible, never but never come here to stay!

The minute I stepped in the manager had a question for me and it was what is my race, and every day…read moreI was there if he spoke to me he had to address me with a racial slur. Plus no tv.

A really fascinating place to visit for a decent hike/ tour. It's a self guided tour after you grab…read moreyour tickets inside the gift shop. There are some pretty incredible views & a few astounding caves you can explore. The trail features quite a bit of stairs & winding paths so come prepared (eg. walking stick if need be). We saw plenty of families, children & seniors on the trail so it's suitable for an array of people. We saved the coolest part for last: cracking open a few geodes. This is completely random but it's enchanting to wait & see what color is inside! We love this place.

Such a great day for kids while in the Adirondacks! The geode popping and activities at the end of…read morethe trail were fun.

Go almost every year with a small group... still a friendly…read morestaff; Brenden at the bar is awesome and can make a cocktail; good items on menu; good wine list; beautiful al fresco dining. But do not ever, ever order a steak if you like it anything under medium or well done. They consistently over cook

Skiing here is mediocre- trails intersect with snow mobiles and are not well groomed. The cost is…read more30 dollars per pass. Stick to trails intersect the Green Mtn forest- skiing here was not worth it. Staff were great in the activity center, but disinterested in customers in the Lodge and restaurant.

Blind Tiger is easily my favorite hotel I've ever stayed at. I can't wait to come back. What an…read moreaesthetically pleasing & cozy dream-come-true! Check-in was seamless & very personable - I rang a bell in the lobby & someone (Paige, I think?) appeared in seconds. My room was ready before their stated 4 PM check-in time, so I was allowed to settle in early. I stayed in the Half Pigeon room (all of the rooms are named & have very different vibes) which was very black & white & abstract. The common areas are designed to perfection. The solarium?! Maybe my favorite room I've ever stepped into in the entire universe. There are multiple fireplaces throughout the first floor. There is a small fridge for guest-use in the bar area, as well as an ice freezer. Snacks in a snack cabinet up for grabs. Breakfast was incredible. A full spread of fruits, yogurt, housemade bread (& gluten-free bread by request), flourless quiche bites, & more. Delicious, fresh-brewed coffee & all sorts of milks to choose from. On day two, they did breakfast to-order rather than a buffet. I assume to reduce food waste. I filled out a card with my desired breakfast order & what time I'd like to eat. It appeared on a tray in the dining room exactly when I requested. This hotel is SO worth the little splurge. I'm already daydreaming about planning a trip back to Burlington to stay here again. I'll pick a different room next time to experience something new. Thank you to the Blind Tiger team for creating such a beautiful, welcoming space. I didn't know hotels could feel like this!

I love this beautiful inn in Burlington! It has incredibly well curated spaces meant for hanging…read moreout. There are a few rooms on the main level, including a sun-drenched living room where you can read a book, play games, or visit with those you love. The food and beverage are one step ahead of you with a station for tea, another area with snacks and fresh baked cookies, a coffee bar, and sparkling and fresh water on tap. I love having sparkling water on tap! The vibe is welcoming. The continental breakfast is phenomenal with really beautiful Vermont products and keeps it light with fresh breads and fruits. Try the granola. The staff are beyond amazing and really made our experience incredible! They are available and help to meet any requests. They also know a ton about Burlington so really great resource. The staff are friendly and kind. I ordered a cheese board ahead of time and really recommend it because the presentation is beautiful and a great treat to have. I stayed here with my 11 year old son and felt like it was a great choice for us. (I think it's not a hotel for really young kids, also most rooms you access by stairs so something to consider.) We stayed in the room called "Mini Bar." WOW what an incredible room. It's a king suite with a separate living room and huge king bedroom. The living room has a lovely small fireplace. The bathroom is tiny and tucked away, with steps between it and the bedroom, but that's some of the character of a building built in the 1800's. I think they did a phenomenal job updating parts of the inn to make it functional and modern, while keeping with the original charm. Full disclosure, it's an old inn so you might hear other guests as with most bed and breakfasts. If you are sound sensitive it might not be your spot. We found it incredibly relaxing and just an amazing experience. I'm already planning my next trip back!

What a stunning location. The views are stunning. The atmosphere was perfect and just a wonderful…read moreplace.

I've heard about The Sagamore Resort for years and was excited to finally experience it this past…read moreweekend. Everyone I mentioned it to raved about how wonderful it is, so we arrived with high expectations and lots of anticipation. At check-in we were given a list of activities, which all looked fun -- though we later learned most didn't begin until the following day. Not a big issue, just something to be aware of if you're arriving for a short stay. We stayed in the Hermitage Lodge, and the layout of the room was actually very nice -- a downstairs kitchenette and small living area, with a beautiful loft upstairs featuring a king bed. The only drawback was having just one bathroom. Unfortunately, shortly after arriving, we noticed several ants -- first on the bed in the loft, then in the bathroom, and later in other areas of the room. Given the cold winter weather, it was surprising. We chose to mention it to the front desk the next day. They kindly offered to move us and provided a $70 credit, which we appreciated. Since we only had one night left, we decided not to relocate. At the room rate, we had hoped for a bit more in terms of condition upon arrival. We enjoyed lunch at Caldwell's and dinner at Mr. Brown's Pub, and later at La Bella Vita -- all pleasant experiences (I've reviewed those separately). The property itself is truly beautiful. In the winter, however, many of the scheduled activities and amenities seemed primarily geared toward families with young children. That's perfectly fine -- I've raised two boys, I get it -- but it wasn't quite the "grand" weekend experience we had envisioned. I can absolutely imagine that in the summer, with the stunning views of Lake George and the full range of offerings, this resort feels magical. In the winter, while still lovely, it didn't fully match our expectations for the price point. Overall, it's a beautiful property with kind staff and great dining -- just perhaps better suited to families or a summertime stay.

Highlights: DUSTIN, MARCEL, STEVE at the valet: good crew. Friendly and professional. Exactly what…read moreyou want when you give your keys to a stranger. ROSHAWN: took care of us twice at Alpine Hall. Warm and easygoing guy. Bonus points for splitting our soup order into two bowls when we said we would split the soup. Duck cassoulet was yummy and filling - somehow savory and sweet and a little spicy all at once, whew. Pumpkin soup was also fire, so pleasantly maple-y. And then the butternut squash panna cotta... on paper thats sounds like an affront to god but, wow that was a nice one. Also this was probably the most decked-out hotel gym I've ever seen. Really decent spread of equipment and offerings. And the high-pressure showerhead was good stuff too. hate those impotent little drip-drip-drip shits. Improves: * Would have liked if the concierge (check-in) acknowledged us once we walked up to the desk (no one was ahead of us) - we of course understand that being busy is a thing, but the eye-contact-and-the-curt-nod maneuver costs all of half a second. Otherwise you're standing at the desk watching someone blast away at the keyboard and you're like, hello? Do I exist? [The check OUT experience was much better.] * Concierge did not offer details about the resort e.g. locations or vendor operating hours. It was more like: okay here are your keys, enjoy!!! * Lockers would be nice at the swim-out - of course we're all here to have a good time, but I'd have a better time if I knew all my shit were locked away safely while I'm swimming around. * Alpine Hall brekkie service was a touch slow - but we only went twice. If that's the average fire time, then so be it. * Our Googling revealed a lovely prix-fixe in the days leading up to our visit.... once we got to Alpine we learned that the PF was off. Daggone it!!

This lodge is its own small town. Restaurants. Shops. Dining options. While valet is an option,…read moreit's totally worth the daily fee! They provide you with a text message option to call for the car and you can track its arrival. Check in and out was a breeze. Our room was tidy and the bathroom was equipped with a beautiful tub and shower! The room was equipped with essential needs including a two-burner stove, microwave, fridge, dishes, dishwasher and more. Although we didn't participate, I saw a sign that yoga was offered daily and guests were always in the pool, indicating it was warm :)

Another great ski trip in the books! It was my first time to Jay Peak and it was wonderful. They…read morehad a nice variety of terrain, tons of on site lodging options and non skiing family friendly activities. Overall, the terrain was a little more advanced but had a few short trails for beginners. Several long blue runs and a few groomed black runs in addition to many more difficult mogul black runs. Lots of glades areas if that is your cup of tea. The resort was big enough that you had plenty to explore for a few days and also if you went with a group it wasn't so huge that it was impossible to meet up or find friends if you took an accidental detour. We opted for a package and it was reasonable. We chose to stay at the golf cottages which were perfect for our group, and could get around the resort with their shuttle system. There was a movie theater, bowling alley, climbing wall, mini golf as well as general store, bars and restaurants on site. If you buy a package some of the activities might be included in your price. If you want to eat off site there are a few restaurants about 15 minutes away. It was nice that they had so many things to do because this resort is in a pretty remote area and there isn't a ton around in the near vicinity.

Skiing at Jay's was an experience. The groomers were all…read morepretty rough, with barely any parts actually groomed. Did not enjoy any of them at all. The top half of the mountain was all just a tiny powder on top of ice . The ice gets shaved throughout the day to build up the powder that then gets slapped into something akin to moguls throughout the slopes. Talking to people on the lifts made it very clear that the focus of skiing here is on the glades and not the groomers. Unfortunately my lack of experience made it rather tough to enjoy that. It also wasn't until midday on our second day that we finally discovered some more beginner friendly glades. We ended up being able to enjoy the moons and the bushwacker path. The layout of the lodge is also strange. It feels cramped and crowded even though there werent too many people there. All the lifts feel far too slow as well. A wind cover at the least would be highly appreciated considering how long the ride up is. The misc Ramen truck is a highlight. Delicious lunch option. Truely a gift. Would recommend.