I lost close to 800.00 euros on a rental car in Spain and I never got reimbursed, the agency recommended me the car which I paid and advance, we Igot there they wanted over 800.00 euros for insurance, I did got a diferent rental company full coverage for close to 700.00 euros The worst agency I ever use, stay away from this people read more

Brinda is amazing! We were referred to her by our friends, and are so glad that we found her. She booked our amazing 11 day/10 night honeymoon to Hawaii. We loved that she gave us many options for the itinerary and took the time to listen to what we wanted. She was very flexible and willing to answer all of our questions (she is even available while on the trip to help if anything comes up or with general questions) She truly cares about your experience and makes sure that you have the best time! We highly recommend booking your next vacation with her! read more

My Travel Agent Brinda has done it again for us!! (Cabos San Lucas) It was my Gary's 65th Birthday! She got us a Junior Suite with needless to say-Champagne waiting for us on ice in our room upon our arrival.. When we got there-We were treated like VIP's...She went out of her way to book this great room-Champagne-and a Happy 65th Birthday which decorated our bed with the colorful rice.... From the airport check in (O'Hara-to Mexico) Fantastic! On our departure we were guaranteed seats on the plane-only because some of the people that checked in before us did not get seats..... well our travel agent took are of us that way.. Thanks again to Brinda and Nick-Nick is full of knowledge and will let you know right off the bat -which hotel has the best food and views.... We have sent them our friends and family and they all love ALPHA Travel! You rock Alpha Travel--thank you thank you thank you!!! read more

I am giving one star,but in reality I would give zero!! Nick Amin at Alpha Travel is the worst travel agent in the WORLD!!!!!! He promised my husband and I Upgrades and extra amenities for our honeymoon vacation that he did not come thru with. He is a liar and very umprofessional, he did not respond to my emails/phonecalls at all when I tried to reach him. I will never use Alpha travel agency again thanks to NICK AMIN!!!! He needs to find another profession like flipping burgers at mcdonalds. read more

They don't give an option to give zero stars or I would. Nick is the worst travel agent I could ever imagine. I booked a flight with his for my family to visit India and could not have been more disappointed. I booked nearly 3 months in advance after being overcharged I didn't receive my itinerary for two months and after repeated requests for the schedule of flights. I went so far as to call the airline directly to make sure that the flights were booked and that I had seats. I was shocked to find out that the airline had no record of a reservation for me. After some back and forth nick confirmed that I was booked on the flight but still no itinerary. After 3 more requests I received the itinerary but no seat assignments. Traveling as six people with three small children it was important that we sat as close as possible to one another and therefore we requested two rows of three adjacent to each other. One day before the flight I received an email that we were checked in and it had multiple attachments. With many details to attend to I did not confirm that we had two seats of there seats together. Instead I found out to my great dismay that I was sitting a way from my family in a middle seat. I was never informed of this despite my clear insistence that the seating arrangement was paramount. Based on this experience I would never use nick and alpha travel again and would urge anyone using him to find another service provider as he provides no service whatsoever. Better to use CheapOair and pick your own seats. He is a detriment to the travel industry altogether. read more

I have been working with Alpha travel for the last six I believe seven years Brenda is the best she has organized our trips giving us the best advice especially where there's food involved ... Who doesn't like good food great views tips on the weather When to go and when not to go... We have had the best vacations thanks to Brenda and her husband they are a great team and they look out for you everything is done accordingly on time read more

I worked with Brinda who planned an 8 night trip to Ireland for my husband and I. We did not want to do guided tours and Brinda put together an excellent itinerary of activities and nice hotels to stay at. We truly enjoyed every bit of our trip! Brinda was helpful, responsive (responded very quickly when we had questions during our trip & made herself available 24-7 to us during our trip) and very professional! We will be working with Brinda for all future travel plans! read more

WARNING: DO NOT USE ALPHA TRAVEL!!! Lack of communication and customer service recovery in a timely manner. I had Kristin Krupka. SHE does not return phone calls or emails (UNLESS IT'S PAYMENT TIME) did not provide a "silver platter" of travel details for your vacation. I received an email with my Travel Itinerary with a large amount of small print that was imperative to our vacation. No bullets on who to meet or what to do once arriving at my destination for the all-inclusive wedding in which we were to attend. Unfortunately we missed our flight and it took over 9 hours for her to call back. I took matters into my own hands and called the APPLE EMERGENCY LINE to fix the situation. When she did call back, she claimed I called the wrong number. Yet that was the info she put on my Travel Details. Our reservation was "somehow" changed and the blame game started. No one took ownership in the problem or how to fix it. I was told to write a letter after our vacation. The hotel and travel agent did not give ANY information on the details of the wedding or who to contact. We were not informed about some major details pertaining to our specific all-inclusive package that ruined our vacation. I do not recommend using this travel agent or agency. After speaking with the other wedding party members, EVERY SINGLE GUEST that used Kristin was faced with some kind of travel Problem. One was not told about the roundtrip transfer, he already PAID for and used a Taxi. One lady refused to continue to use ALPHA after the endless amounts of uninformative emails and lack of phone calls. If I would have known this before, I would have booked on my own and SAVED myself the stress!!! read more

Alpha travel is the worst!!!!!! This has been the absolute worst experience EVER!!! -0 STARS:(((. NICK AMIN HAS DECIEVED,LIED AND Ultimately put me, my wife and unborn child at the time of the honeymoon but now 11 months old in harms way with no regard to are welfare.. A honeymoon package bought from Nick Amin to Puerto Rico over a year ago that ended up in itself to be a disaster due to his negligence and poor follow through has now come back to haunt us again with an 1130.00 dollar debit taken from my wife's acct over a year later from the car rental that we prepaid him for and he has taken over 2 months saying he will take care of it.. In the meantime my wife has lost her bank acct due to the ignorance of this man and Alpha travel. We will be contacting the BBB and filing a lawsuit Monday. Please DO NOT USE ALPHA TRAVEL.. NICK AMIN IS HORRIBLE! read more