Wonderful, friendly, knowledgeable staff. We travelled throughout Spain and everything from hotels…read moreto transportation was top notch. They took care of every detail. I highly, highly recommend their services!

My friends have been to this travel agency. They said that the service was great and the prices…read moreand plans were about the same as any other reasonable travel agency. Nothing bad, but nothing too special about this place.

The very first time I called the lady working seemed bothered by my questions. She didn't care to…read morespeak to me about anything besides how much money I was planning on possibly spending using their services. Was almost rude-like in manner. Kept putting doubtful ideas in my head making me think I was just wasting her precious time. I contacted them a 2nd time to just get transportation advice and the lady looked at me like I was a stupid person. Like "why are you here, go away". Plain and simple there very rude people. I'd rather use Expedia anyday and do all of my booking online. Don't waste your time with these jerky people.

Absolutely amazing service. Driver knows what hes doing and drives so great. Highly recommend this…read morecompany

Bus was clean and service was great. This was the best price we were quoted. We enjoyed our bus…read moredriver. Highly recommend

Do not use this travel agency. My elderly parents purchased tickets from here several times and the…read moreemployees knew them by first name. My father became seriously ill and is no longer allowed to travel due to chemotherapy treatments. This agency refused to refund my parents even after providing them with a doctor's letter indicating that he was no longer able to travel. Veronica yelled at my mother over the phone to never step foot in the agency again. Spend your money elsewhere, where employees and owners value their customers. This agency should be ashamed of treating people this way.

I had to purchase airline tickets only for our usual summer vacation and I didn't want to go…read morethrough the hassle of being sold additional items. I looked on all the online sites to find cheap airline tickets and found some reasonable prices. Then, I decided to call this place, Multiviajes Gutierrez. The owner worked with me, was extremely flexible with all of my requests (which changed several times), and was very prompt in answering and assisting me. The best thing was that she was able to find even cheaper tickets and saved me close to $100. I will definitely use this location again (did I mention I did this all by phone and e-mail). Very accommodating!

We are 4 seasoned, high end world travelers from both coasts of the USA…read more Tor planned a trip to Iceland for us that fulfilled our dreams. He did not ask for money up front and edited our itinerary as needed. You have to put on your "big boy pants" and tell Tor what you want and don't want in a tour, and he delivers! You of course must proofread your itinerary and ask questions by text, phone and email and that is how you get a life changing adventure. He obviously picked the best hotels and restaurants, but what was stellar, was his careful selection of people and places that we were so hospitably treated to. We were guided by an architect and outdoorsman, named Waldi, who is one of Iceland's many, especially beautiful people, who date their Icelandic families back to the original 7! We flew by private helicopter to the top of E15, the world famous volcano that erupted and sent ash veiling Europe in 2010. Gisli Gislison, our helicopter pilot, a friendly modern day Viking, soared us through a visual extravaganza in the sky! He made our tour a personal and mind blowing trek onto a cloud ringed glacier with fresh perfect snow in the stratosphere! We shuffled through a pristine white field on a volcano peak glacier in the sky to the edge of everything...where blue snow and the bluest horizon met in silence and purest sunlight . He deftly soared us over the island as if we were riding in a convertible on a Sunday afternoon, laughing and pointing at his favorite childhood spots for a view of boiling streams, frolicking Rams, smoking vents, hot rivers, and sea lions basking in azure waters (who dived and rolled for us when we buzzed closely over head). He pointed out his favorite sea side lobster restaurant, GIANT ELVES, Icelandic horses, lava fields and treated us to a colossal mosaic of colored ice, land and sea creating unimaginable art that we had never heard described and that was a sparkling spectacle forever indelible in our memories. Tor sent us into the wilderness of "SNIFFLESNEEZE" as we fondly called the Icelandic name for a national park, on the western peninsula. We stayed in a fantastic small gourmet hotel featured in a mystery on the NETFLIX series "THE LAVA FIELD". The food was amazing, the SUMMER sun never set on this iddillic country manor , with freely roaming sheep, fields of wild flowers that put Monet to shame, and an antique church with its quaint and beautiful graveyard that told stories of struggles love and loss in a small heroic community. We took a space aged trek into the world's only man made ice caves, burrowed by industrious farmers and colored by hidden lights. Our guide was a singing performance artist whose angelic voice echoed Icelandic ballads off the dripping catacomb. The vehicle that conveyed us was a ginormous converted Russian Missile launcher with 5 foot wide deflatable wheels (they have an app for that!) Should you book a tour with Tor? I SAY YOW BEST OF ALL, we sat at our hotel 101 window and cheered with the joyous country as they clapped and stomped their war cry approval to a world first victory cup over Great Britain in football.

We could have done better with Expedia. He found no better flights than we found. When we asked…read morehim about booking connections for transportation from airports to hotels or from Rome to Florence. He said he could do that . . . for a price. And the hotel he booked for us in Rome was a $30 cab ride each way between the hotel and any of the major tourist attractions. When we got there, we contacted Tor, who told us it was our fault for not checking in advance. What did we need a travel agent for, if not for things like making sure we were well located?!

Very happy with the service. Inam was fast, efficient, and got a great rate for our flights.read more

Really good experience I was recommended this place by one of my family member . I am really…read moreimpressed by the customer service FAST!! And Cheaper then Online!!

Our trip was from West Dundee Illinois to Branson Mo..Jimmy Puckett our driver was so amazing! Not…read moreonly did he do an excellent job driving , He was so considerate and beyond helpful to all his passengers. He helped everyone on and off the bus, held doors open (even in the pouring rain) handled everyone's luggage, even holding our carry ons so they wouldn't get wet on the pavement. We had music and movies playing and Jimmy even tolerated our singing! There is something I would request from the company ...for long trips such as ours, you need to have cup holders and trays installed!! Plus your seats are not meant for long distance trips. They were pretty uncomfortable. My 5 stars that I gave your company goes to our driver Jimmy!

Went down to the Illinois university's for a trips with the bands oh my did I not get home for a…read morewhile. We left the place at 8 it's only like a 2 hours drive but the bus broke. Driver Didn't say anything just sat on his phone while he "waited" for mechanic. It took 3 hours for a mechanic to come and the guy didn't even fix it then we waited an hour for a replacement bus. By the time I got home it was the next day. Got home at 4:15 am I have never been more tired but it was a decent ride. Wish it could be a little faster