Alpha Psychiatric has been amazing for me. Dr. Katia Hall listens to you, your feelings and helps decide the best treatment plan for you. I'm so luck to be one of the first TMS Therapy patients and it has helped make amazing changes in my life! Everyone there is super nice and treats you like family. read more

Today is my first appointment for therapy at Alpha. As required I was 1/2 hour early for my 1300 appointment. I arrived at 12:30. All the doors are locked to their office. I called the office nobody answers the phone. Ad to that, I had to Uber to this appointment because I did not have a driver available, So now I am sitting outside another office in the smoking area because it's about to rain and there is nowhere to sit and stay dry and my car is at home. This by far is the most unprofessional practice. The entire staff goes to lunch at the same time. Why require patients to be early when the office is clearly closed. read more

This is a brand new practice with nothing but kind, patient, and helpful providers. Excellent location, as I have to come from Elizabeth City, NC. I am a patient of Stacey A Moody, and have been with her at previous locations for about 3 years now. She is hands down, the best mental health provider that I've ever encountered. Very down to earth, relatable, and she just "gets it" without harsh judgement. She has literally pulled me from the depths of hell in my battle with depression. They have a patient portal that is extremely helpful with verifying appointments, sending messages to the providers, and what not. This alone, for me, is a huge plus. They also have an opt-in text message appointment reminder service. While the practice just opened on January 2, 2019, and they are still working out all of the kinks, I am very impressed. read more

Alpha Psychiatric Services - Alpha Psychiatric Services, LLC - Psychiatrists Near Me - Chesapeake, Virginia

Diana is amazing. She is always helpful and willing to go the extra step when insurance or pharmacies are being difficult.

If I could leave zero stars I would. I attended my friend's appointment with him yesterday October 11,2023 at 3:00 pm to try to help him regulate his medication. He was in a severe car accident in 2017 and has brain trauma and memory issues and needs help with a lot of things. He has told me that these women had had an attitude with him during his previous appointments. Upon arriving we were greeted by Natasha Hill. She seemed nice enough at first but then when I asked her if we could get another printout of his medication and when he needs to take it her whole demeanor changed. She said and I quote, "I've already given him a printout about five times. But I guess I can give him another one." She said this with an attitude. The rest of the appointment was full of her being rude and acting as if she didn't want to help him at all. She also called him an asshole at one point during the appointment. He also had been trying to get a form filled out for a few months to be able to donate plasma. I have been on the phone with him when he has called the office repeatedly asking to have this form filled out. I sit in on phone calls with him because of his brain trauma. That way he has me to take notes and repeat back to him what was said and what needs to be done. Ms Hill claims to have not known anything about this form. He had directly handed it to the staff at the front desk during a previous appointment and they apparently lost it or didn't want to be bothered with having it filled out for him. We ended up calling repeatedly trying to have the form faxed to them. Ms Hill at first gave us the wrong fax number so we had to call back over to the plasma center and give them a different fax number. The plasma center told us they faxed the form to them to which they claimed to have never received the form. One of the women in the office started to get very rude. My friend asked them to write down that he would have to wait 7 to 10 business days to get this form filled out and she refused and said she wasn't writing down anything for him and closed the window on him. The women in this office are incredibly rude and unprofessional. I do not recommend them or their services at all!!! read more

Everyone at Alpha Psychiatric is so nice and welcoming. Dr. Katia Hall is wonderful. My son, that was diagnosed with ADHD, has benefited greatly from her methods and treatments. Dr. Hall is a lifesaver and I highly recommend this practice. read more

Used to go to quietly radiant (closed) and saw Katia, and it was super convenient as it was up the road from where i live. As many people know, it's hard to find someone good so i make the trip to chesapeake to keep seeing katia at her new practice. She is amazing and always listens. Ive had old psychs just prescribe meds and not listen to anything, so i definitely appreciate that she asks about my current situation and if anything has changed since i last saw her. She is also always on my butt to get me to quit smoking (no pun intended) so it goes to show she actually cares about your health and isn't just about getting you in and out. read more

Receptionists are incompetent. Cancellation in January marked as a no-show (they didnt take my insurance so I cancelled) and now I cannot make any future appts bc I was 10 minutes late today. This is absolutely awful. My doctors old practice was closed unexpectedly in December and I have been at a different practice with a terrible doctor since then. I was relieved to find out that they take my insurance now, so much so that I left the other practice and have been out of meds for almost month waiting for this appointment. Im so assed out bc of a receptionist error. Totally disappointed. Totally and truly. read more

I was a patient of Alpha Psychiatric because I was actually referred to them from a family member. I was being seen via Zoom meetings and phone calls with my provider, Shay Moody. Which, it started out decently. She is and was consistently late to appointments, which sure there are other patients in the world that have their stuff going on too. Good, she's being a good provider, or so i thought. I was under the impression that my appointments would be the typical hour long appointments, as her other patients seem to get a lot of the time too. I was wrong. My appointments typically ran 20-45 minutes. But what makes that so much worse is that I would have to wait 45 minutes -1.5 hours to be seen, for my scheduled appointment. Mind you, sitting in my car during work hours waiting on therapy, is quite unprofessional. Turn around and think about it, she hadn't even asked me why I was in therapy. She didn't and still doesn't know 90% of the reason I was even seeking therapy, and help. She was focused on putting me on medications - four to be exact. Now, I am pregnant. I called the office to find out what to do about my medications when I found out. I stopped taking one immediately due to knowing the side effects. I didn't know what the others would do, so I kept up with them. Fast forward to 11/30, I called in to see what to do about my meds. The girls at the front desk had absolutely no clue, but said "yeah, she's going to definitely take you off of _________________". Then, she said she sent my provider a message and that once she heard anything back she would call me back. I never heard anything. Come around to the very next day, I called again looking for an update (later in the day, to make sure that maybe it was just a busy day and they had the information, I didn't want to seem too crappy, but being pregnant on antidepressants and mood stabilizers (which, BTW; i was never dx with Bi-Polar, I'm not sure why she even put me on mood stabilizers). I didn't get my update. The girl at the desk did not know what i was talking about, and I informed her that I was 8 weeks pregnant and that I had stopped taking my medications on my own because I am not going to put my baby's life in danger because someone is being lazy and not responding. When I spoke with someone yesterday, they stated to me that she hadn't answered yet and they were telling me to not stop taking the meds, that I had to tamper off. Well, that hasn't been the thing for me since Monday. I stopped taking them in entirety. I don't honestly remember the entire conversation but with all of this frustration. Get to today, 12/3, I received an appointment confirmation call, and I asked about my medications again. The person on the other side of the phone did not know what I was talking about. So, I decided to tell them to just go ahead and cancel the appointment if my provider can't be bothered with me and my pregnancy. Then, the office manager, Alicia, called me stating that she would like to get to the bottom of this and make sure I was still seen. Since I am working full time, I do not have time to answer the phone or call back immediately. I called back when I could, and she tried to plead with me to go to a different provider. I am disgusted with the entire practice. I am disgusted that they would prefer to drug people without knowing what is actually is causing the issues within them. They would prefer to give people addictive medications, and then NOT RESPOND TO SOMEONE when they get pregnant and need to get off of the meds. I took it upon myself to go ahead and say fuck you to Alpha Psychiatric Services. You should just make sure that if you do use them, that you are ready to be medicated, not treated and not talked too, not informed on what to do if you are pregnant or become pregnant, and if you do - GOOD LUCK on getting anyone to give you any type of information regarding what to do for the health of you and your baby. I am disgusted by the seer disrespect any medical provider can give to a patient. But a mental health doctor, during a pandemic, who is treating a patient who is now pregnant?! You'd think they would care just a little more just so it didn't kill an unborn child. I apologize for anyone who has gone through this, and I feel bad dogging on the company, or even the people I spoke with. I am just extremely frustrated and highly disgusted that this is even a problem. Ive never heard of a psychiatric place giving me more mental issues than I had before even going there. Happy holidays, Alpha Psychiatric. read more

I love Katiya. She has been a big advocate for me in getting me what I need to reduce my anxiety. She takes the time to listen and I do not feel like just another patIent as I usually feel with other doctors. There is never a long wait in the office and she is just wonderful. It was a miracle I fouNd her and she has been a godsend to me. Her office staff is always very friendly and welcoming. If you want a doctor who wants to truly help she is the one to see. read more

This is the most unprofessional office I have ever been to for psychiatric care (or any care, for that matter). The office is completely incompetent and the only way to contact my nurse is via email. Most of the time the medication was filled on time. But you have to contact her via her one email address if there are any problems with your medication or if you need a dosage adjustment. And you had better make sure you ask her in the meeting and do not forget. Because that is it, you are not getting her contact information after that. She does not accept phone calls and you cannot contact her via the incompetent office staff. There was a time when she offered her personal contact information. When I left, I realized I had forgotten to ask for the information. So I called the office and they told me they did not have her contact information. I had told her I was on the fence about increasing a medication dosage and asked if she called in the dosage increase if there was any way I could change it if after, say, a few days I did not like it. She said sure, all I had to do was contact her. I contacted the office staff and my mistake was in trusting that they would deliver the message to her that I had made the decision to stick with the lower dosage. They told me they could not provide a direct number or email, but would contact her and let her know I needed the change. A month passed and I went to fill my medication only to find that the dosage decrease was never honored. Well, I went 4 days without the medication. I even physically went to their office to try to obtain her contact information since they were not answering their phones. They still did not have it. And recently, my nurse claimed that I told her I wanted to go off my anxiety medication while I was at my appointment. I only asked for a dosage decrease, not to be taken off the medication entirely. Well, apparently she misunderstood me because when I called the pharmacy to get the called in re-fill, it was not there. And apparently, no plan to taper me off the medication was in place even if I had decided to go off the medication (which I did not). She was just going to let me go off this medication cold turkey. I had admittedly forgotten they had a patient portal. No one reminded me of it or helped me set up an account. I was just directed to contact my nurse via email. Really, this is not a professional way to handle patients. I would not recommend Alpha Psychiatric to anyone. read more