I've been going to Dr. Brawley for several years and I'm now searching for a new PCP. She has a great lab person and a great person up-front.
She used to be great, but perhaps she has gotten busy and lost her quality of care.
It takes months and months to get an appointment and you cannot schedule with another doctor in the practice if you are in a jam.
I went in on June 19 and today, July 5, I'm still chasing down numerous prescription REFILLS. In fact, none are at the pharmacy and someone that just looked at my chart, only sees 1.
I was told to arrive 20 minutes early and then waited almost 55 minutes for the doctor. No problem. Honestly.
Here's the problem. When I didn't have my prescriptions 10 days later, I was told by her nurse, "I don't need to know what you and Dr. Brawley talked about; I need to know what you need." That is a quote.
When I told her she was being rude, she told me, she wasn't rude. She was busy because she had a patient to see.
This did not sit well with me in light of the time I patiently waited.
It's Friday, at almost 2 and I'm sure I'll go another weekend without my prescriptions.
Do yourself a favor and skip this practice. It's a shame because Miss Amy that draws blood drives from NC and she's amazing!
The girl that sits on the right (can't remember her name) is fabulous if you can get lucky enough to get her on the phone.
She pulls the voicemail, so I'm almost thankful when I do leave a message. read more