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    Alpha Plumbing

    3.9 (110 reviews)
    Closed • 8:00 am - 2:00 pm

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    Reviews With Photos

    "Code" provided by alleged las vegas city inspector

    Wish I'd seen all the other people trying to warn about the SCAM these people have going. Adding mine to the mix. AHS (home warranty) had them come out for my water heater. Matt clearly stated the crack in the water heater was because it's old (16 years old) and I was lucky it lasted so long. Their office called me that afternoon and said AHS denied coverage due to capacity being incorrect. She stated I had 38,000 BTU and absolutely needed at minimum 49,000 BTU per "code". She pleaded I make sure whoever services this installs a larger capacity unit, and then quoted me $3,500 and begged I not leave a bad review because it was AHS who determined this issue. She was unable to provide the code, and then closed the ticket after I request she not make any changes until I decided next steps. Per AHS customer service, they read the report verbatim which stated the exact capacity recommendation she had, and that AHS does not check code that is what they rely upon technicians to do and make a diagnosis. When calling alpha, the technician refused to call me back. The woman then blatantly lied and claimed they made no mention of capacity, they only uploaded an image of my water heater. I then requested an estimate for a water heater of the same capacity, in which her tune switched and she said absolutly not, they cannot go against the code in which they work by. She was unable to cite the code. I questioned how they made a diagnosis if they don't have a code. After trying to convince me I was required to contact the city for the code, she then stated a Las Vegas city inspector provided the this code: https://www.law.cornell.edu/regulations/washington/WAC-51-56-0500. I questioned why the city would provide a code for Washington state. She then read the table wrong. She tried to convince me 49 gallons (clearly labeled) represented 49,000 BTU (the exact information the AHS representative was reading from the submit report). I asked how the capacity only became issue after i didn't agree to the $3,500 out of pocket estimate she gave me. Silence. When I called back and spoke to a different woman, she stood by the fact they submit a diagnosis stating capacity was incorrect, that they used the incorrect random google table, that she would not reopen the ticket, and that somebody sent them this code 10 years ago and that's how they do business and there's nothing I can do about it. For reference I live in a 1,000 sq ft condo. 2b2br. 2 people. 3 reputable plumbers have confirmed there is no capacity issue, and that the quoted price was ridiculous. I'd like to recommend in the future, if you are going to rip people off, please lie better. It was embarrassing having to walk through how absurd your statements were on the phone, while we both knew due to the structure of a warranty, I had no power to fix your wrongdoing or hold you accountable, my only option is to wait a few more days without a heater until a second company can come and fix it.

    Brand new faucet sink installed and kitchen sink leak repaired.

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    quick response by phone and came out same day with advance notice of someone on their way. Fixed broken garbage disposal quickly.

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    8 months ago

    Armen and Matt were great and professional and on time. We recommend this company for all your plumbing needs.

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    Review Highlights - Alpha Plumbing

    “George came out for a second opinion, quickly identified the exact issue, and handled everything with absolute precision.”

    Mentioned in 23 reviews

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    Arturo The Handyman Repairs - After replacing the old Kitchen faucet

    Arturo The Handyman Repairs

    (538 reviews)

    I kept putting off fixing my two leaking tubs and worked around no water pressure in my bedroom…read moresink because I was worried about the cost. The leaking got so bad that I finally had to take action. I was prepared for the worst regarding the cost. I came across Arturo The Handyman Repairs on Yelp. The reviews seemed too good to be true. I concur with all of the 5 star reviews. I left him a voicemail. He returned my call. He just asked that I text to him my information and he would set up an appointment. I set up the appointment. He was running a little long on the house before me, but he texted to let me know that he's still on the way. This is forgivable because he is doing everything himself. He arrived and addressed all of the work that I needed done. He came in with a cost estimate that was surprisingly low. He had to leave temporarily to get some parts, but was back quickly and had all of the repairs done quickly and completely. No more leaks and the bathroom sink has water again. There was no upselling like the bigger companies typically do. I'm very satisfied and would call again if something else breaks. Thank you, Arturo! You were great!

    I contacted Arturo to fix a leak in my garage . The main…read morewater pipe into my house was leaking. Arturo said he could be out same day and made an appointment with. He called before arrival to verify the time was good and showed up before the agreed time. He assessed the situation and it was a bigger job than I originally thought . He knew exactly what needed to be done and said he could fix it that day . I was so impressed that he showed up on time , was very professional and courteous. His prices were very reasonable, no up charge, flat price. He showed me what the problem and how he was going to fix it. I would highly recommend him and will be using him in the future . Thank you Arturo.

    702 PlumbAIR

    702 PlumbAIR

    (888 reviews)

    We have used 702 Plumbair for 5+ years now throughout several different homes and their service has…read morebeen impeccable and affordable. This week we called them for an HVAC checkup. Eli and Felipe arrived, on time and with smiles. Eli took his time, documented issues methodically, took pictures and videos, and easily explained everything in laymen's terms. Both he and Felipe were patient and kind and alleviated any anxiety I had over my HVAC system. Eli even said I could call or text him any time with any more questions! An underrated part of 702 Plumbair's service and technical excellent is definitely their customer service. Thank you Eli and Felipe for such a positive visit, and thank you also to Justin and Luke and Sarah in the office for their assistance and patience!

    Would absolutely never recommend this company…read more I hired this company in April of last year for an AC tune-up to get the system ready for the summer, especially with my in-laws coming to visit. Keep in mind, there was absolutely nothing wrong with the AC prior to this visit. The technician arrived and promptly started taking things apart only to tell me that the fan motor and dual-run capacitor were failing. Other than that, he essentially just hosed down the bottom of the AC unit, which honestly is something I could have done myself, and then put together an estimate for repairs that ended up costing over $2,700 before leaving. I was under the impression that an AC tune-up included basic cleaning and maintenance, including checking or cleaning the air filters and making sure the system was operating properly. Instead, the entire visit felt like it was focused on finding repairs to sell me rather than actually performing a tune-up. I ultimately declined the $2,700+ repair, and guess what? The AC is still working perfectly fine today. Based on my experience, it was very apparent that the technician was primarily focused on selling me a repair rather than providing the tune-up service I had requested. Very disappointing experience and I would not recommend this company.

    Pipe Dreams Plumbing - Chance Vanek the Owner and his shadow.

    Pipe Dreams Plumbing

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    My kitchen sink garbage disposal was leaking from the bottom and I was looking for a reliable…read moreplumber. Pipe Dreams was a great company to work with. Chance was prompt with his responses and sent me a quote and review after submitting a few photos his way. I was able to compare pricing and understand my options within minutes and he was even able to give me some insight on why upgrading from a 1/3 HP to a 1/2 HP disposal would make sense for my situation. His quote was not the cheapest but I was willing to spend a little extra to know I was supporting a local business and because he was able to point out where other companies were using generic models or replacements that may not be as durable. Overall I can understand why he has maintained such a high rating and he was even able to address a concern I had next day which was a testament to his pride in the work.

    I think I found a go to plumber contacted Pipe Dreams…read moreplumbing for a leaky toilet They got back to me pretty quick. We went over the issues with my toilet. Pipe Dreams Plumbing explained everything that possibly could be involved with my repair -"( very transparent) -going over all the the possible costs that could be involved so you knew upfront the worst case scenario Mike was the technician that came to my home. He did a great job explained everything, very clean & very professional. I like that they wore booties when coming into the home Their prices are fair and reasonable. Felt very confident that they weren't going to be a scam type plumbing company. These guys are honest & professional. I will definitely be hiring them for any future issues. I highly recommend this company

    Bumble Breeze

    Bumble Breeze

    (874 reviews)

    Roddye and Davon where amazing customer service was amazing they worked smooth and clean, after…read morethey were done they made sure everything was put back properly and everything was as clean as when they first started the job.

    During a grand opening of a local business, I entered a raffle for a free tune-up of my a/c at…read moretheir tent. I've received free tune-ups & quotes from a couple other businesses, but I've been seeing Bumble Breeze at neighbors' homes & was intrigued. I've been meaning to contact them for a 3rd perspective so the raffle win happened to be perfect timing. Jamal came out to complete the complimentary tune-up & the experience was superb! He took photos of everything he serviced, offered to have me tag along so I can understand the processes he was completing & thoroughly answered any/every question I had. His findings were similar to the other two companies I received two quotes from... a new a/c system is need (oy...). The difference was, he was very thorough in explaining why he felt the replacement was needed & showed concrete facts of why. Even emailed me a copy of his photos/videos and notes so I could show my husband when he got home. Jamal completed his professional service, made sure all my questions were answered and scheduled for me to talk to a manager abut options and pricing. I was hesitant to move forward, but the replacement was inevitable. I could have rode it out until the unit was on its last string, but this is Vegas. I wanted to be preventative. Plus, 3 neighbors' units crapped out within the month. I didn't want to be the 4th in the height of a hot summer. Queue in Larry. He was beyond professional. Personable even. I was ready for the upselling and pushiness, but the experience never came. He went over Jamal's findings with me once more. Explained his recommendations for new units & even suggested an extra vent install for better performance. The kicker? He didn't deviate from his initial guesstimated price as he continued to include various extras that would help us put our best foot forward. Who does that? Bumble Breeze apparently lol. After everything was said & done, I told him I wanted to talk it over with my husband & make sure we can afford the financing. No pressure or pushiness on his end. We even agreed on a date of no contact if he never heard from me to ease the indecisiveness. He followed up with me & offered an additional incentive where I couldn't say no. BumbleBreeze with the install, maintenance/extended warranties & extra razzle dazzle of free dryer vent cleaning and sanitization ended up being almost $10k cheaper than my other two quotes!! No brainer. We came up with a comfortable number, finance plan/budget and the appt for install happened in no time. Jesus & Curtis came in and completed the install. Just like Jamal and Larry, both gentlemen were courteous, professional & friendly. They were mindful of my home and their mess during the whole process. They kept me in the loop as the process went on too. They gave me a tour of the finished product & explained filters and my new thermostat. Curtis made sure any of my questions were answered and explained how beneficial the new unit will be overall before they left. They explained a tech will be in contact complete the process with a duct sanitization and cleaning as well as the promised free dryer vent cleaning. Devin came a couple days later to finish the job. Just like all the rest, he was professional, courteous and friendly. He completed the vent cleaning & sanitization process. He took before & after photos/videos that I got emailed a copy of for my records. He made sure the team prior was thorough with the initial tune-up, inspection and install. He even took a photo of the filter recommendation sticker on the unit while he was in the attic to make sure I had all the info I needed. He explained the duct maintenance schedule and went on his way. As a home owner, dreaded big purchases like a new a/c unit in Vegas is traumatizing sometimes. However, Bumble Breeze made this experience as positive as it could be. I see the reviews and posts about post-install trauma and maintenance. I'll definitely update my review if I experience anything negatory like that. However, from this current experience, I'm confident with my experience moving forward. Thanks so much!!

    Pure Plumbing & Air

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    Travis at Pure Plumbing did an outstanding job when my water main line burst. After shutting off…read morethe water and doing some research, I contacted Pure Plumbing the following morning. They were able to send Travis, a journeyman plumber, out the same day. From the start, I was impressed by his attention to detail and ability to quickly assess the situation. I hired Pure Plumbing on the spot for the emergency repair and the full water-line replacement that I knew would eventually be necessary. Although the company was booked through the following week, Travis made it clear that he would personally start and finish the job immediately if that was what it took. The project came with several unexpected complications, but Travis remained calm and resourceful, brainstorming practical solutions for every issue that arose. After a tremendous amount of digging, much of it done by Travis himself, he successfully replaced the entire water main line from my garage to the street. Travis truly went above and beyond at every stage, from the initial emergency repair through each challenge that followed. Pure Plumbing also kept me well informed throughout the process and was extremely helpful in coordinating with my insurance claim. I highly recommend Travis and the entire Pure Plumbing team for their professionalism, responsiveness, work ethic, and excellent service. And restoration of landscape (sprinkler system, plant and decorative rock replacement) is amazing as well, sorry I don't have a photo of it at this moment.

    great service jake who answers the phone is great he helped me w a great price quote to get my…read moreissue fixed asap

    Alpha Plumbing - plumbing - Updated October 2026

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