DO NOT USE ALPHA PLUMBING.
Claiming to be a "certified master plumber," they later admitted to having little experience with grinder pump repair. First time out, spends 3 hrs getting pump pulled out and then determines its burned up.. sets up a temporary sump pump and they charge us 650 DOLLARS AN HOUR for 3 hrs of work. Mind you, we spent hours prepping it before their arrival to make things easier.. they even commented on how "nice" that was. Returns back 2 days later and installs new pump. Charges us $2,000.00 dollars for new pump that can be found for $1,000.00. 24 hrs later, the new pump burns up because they did not flush the house... Then tells us we were "lucky" that the new pump was under warranty. Replaces with another the next day and charges us an additional 1800 dollars.. During this time, hot water heater goes out but are able to replace with a new warranty water heater. Final bill $12,000.00.. to replace a warrantied water heater and shorted grinder pump, twice.. after they messed it up the second time. A bid was never given and we just assumed they were decent people and would charge a standard master plumbing hourly fee.
Find another plumber, these guys will screw you. read more