The name says it all. I was a bit disappointed at first. I…read morehad scheduled an appointment for an estimate, although, to be fair, I already had a good idea of what the work would cost. After reading reviews, I knew my decision wasn't really about the price--I was planning to hire Top Tech anyway. What disappointed me was that the estimate appointment had to be canceled that day, and I was even more frustrated by the interaction with the lady on the phone. As a business owner myself, I believe in taking care of customers and honoring commitments. If I have to do the job myself, I do it--I don't cancel on clients who are depending on me. The phone conversation felt rushed, and it seemed like she was trying to get me off the phone as quickly as possible, which I found annoying. However, Zach came out later that same day for the estimate, and he completely changed my impression. He was professional, honest, hardworking, and got straight to the point. It was 92 degrees outside, and I genuinely felt for the guy working in that heat. He provided a fair estimate, scheduled the work for the next day at 1 PM, and then actually arrived two hours early. The quality of the work was outstanding--top-notch service. My brother is an electrical engineer, so I have a decent understanding of electrical work, but he lives far away. I still have a lot more projects to complete around my house, and I will definitely be calling Top Tech again. When I do, I'll be requesting Zach specifically. Highly recommended.

These guys use AI to respond to inquiries really fast and efficiently so they can try to claim the…read morelead, which they do well. It's a pain in the arse to get scheduled. They don't use the info you put into the request, so you have to tell them everything all over again. After that, just hope you're the tech's first call of the day. Otherwise they won't show up until they finish their previous jobs, if they show up at all.

After having dealt with several problems with another HVAC company, Daniel came out and assessed…read morethe situation, provided excellent customer service, gave recommendations for future regular maintenance, and identified some minor issues others missed. All issues were addressed and fixed with clear and knowledgeable explanations! Highly Recommend!!!

Technician fixed issues quickly. Happy with service. Even bought a maintenance plan.read more

Had a bulging ceiling in my garage on a Saturday! Clogged a/c drain caused a leak. Called ABC and…read moreDana and Kayvon came out within an hour and fixed me up. Great guys honest company with straight forward results!!

Timely and professional. I've used ABC for multiple projects now. Each time has been cordial and…read moreprofessional.

Had a leak from my washer drain pipe. Chris came out and identified the problem. The leak was in…read morethe slab and he ran a bypass of the pipe and tied it into the main drain line of the house. This was done to protect the integrity of the foundation. This was not the original plan and Chris asked if I would like to get a second opinion. With the original plan changing he offered to waive his fees while I got a second opinion. The work was done in a timely fashion and resolved the problem. It was a pleasure doing business with Chris.

After a week or so, the toilet began to rock a little when we sat down. I texted Chris to ask what…read moretorque I should use so that I didn't damage it. He responded by saying he'd stop by and adjust it. Cool! I added that while he was here, we'd like him to take a look at the gas connections under the cooktop. Occasionally, we'd faintly smell gas when we opened the cabinet doors. He agreed to take a look. He did find a leak and showed soapy water bubbling up around it. So I asked him to make the repair. The BIG surprise was when I asked him how much I owed for this visit/repair. No charge. I've found my plumber for life, just like I found my HVAC person for life.

Janet Weatherford My…read morehusband bought a disposal online He could not get the thing to go in. He's replaced our disposal before, with no problems. We found Joe on Google It's Sunday morning Joe answered the call in a timely manner He came out replaced it. Very polite man Our cat enjoyed seeing him Prompt got the job done in a efficiently time.

Quick response and reasonable price. Chris did a great job. Would hire for future plumbing projects.read more

We called on a Monday morning with sluggish draining complaint. They promised to be at our house…read morebetween 11 and 1, showed up before 11 and problem resolved by 11:30. Polite, thorough, and got the job done. David was our contact.

Had the drain back up and draining slowly. Dave came on time and took care of the blockage. After…read morehe used a camera to show me where the blockage was and also found the outside clean out that I didn't know was there. Definitely will call him with any future issues.

Ryan came out and was clean, neat, professional, and took care of Our problem. He also gave us a…read moremilitary discount, we would ask for him again.

BUYER BEWARE...Anthony Clawson came out to replace a leaky outdoor faucet for $450. He sawcut and…read moreremoved 6 bricks and then wanted another $1000 to repair the bricks that he sawcut. He took advantage of an 88 year old man. Shame on you Anthony Clawson.

Grant was super helpful and explained all of the work he was doing. We had to get a bunch of valves…read moreand piping replaced in the gas distribution system.

Grant made magic happen. Installing a new tankless water heater in a space too small. I didn't…read morethink it could be done but he exceeded my expectations. Excellent job by Grant. Dustin and his entire team are the best in Dallas.