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Alpha Physical Therapy

5.0 (1 review)
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Services - Alpha Physical Therapy

Physical therapy

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1 year ago

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Ochsner Neurosciences Institute - Slidell

Ochsner Neurosciences Institute - Slidell

(1 review)

This review is for the Covington location that hosts Dr. Sebastion Koga. While Dr Koga is a…read morewonderful Dr. with absolutely NO complaints about him whatsoever. However, whoever makes the appointments is completely incompetent. My mother had an appointment for 3:30. We showed up at 2:45 to allow for paperwork and were done and ready by 3:00. We had quite a number of people come in after us and at least one gentleman was there for the same Dr scheduled for the same time. We were brought into a room by a very nice nurse and left there. After an hour, I asked how much longer the wait would be and was told the time was unknown. Now I understand each patient is a different case, however the people that were there AFTER us were seen including the gentleman and we weren't seen until almost 5:00 o'clock. The entire visit with the wonderful Dr Kogan lasted no more than 15 mins. When we left we were the only patients in the building. Absolutely horrible service when it comes to making sure you are seen in a timely manner, especially when the patient is in pain and has other appointments. If you schedule someone for 3:30 yet know there is a probability of it runnong over, at least COMMUNICATE THIS, just don't leave people waiting. Two stars for whoever runs that office.

From the owner: We care for patients of all ages utilizing the latest techniques and technology available to treat…read morea wide range of orthopedic problems.

Physiofit Physical Therapy

Physiofit Physical Therapy

(2 reviews)

Let me start by saying that if there any negative reviews about this location it's complete bull…read more Robyn, Rondell and Shantel are amazing. They are a team like no other. From the time you walked in you just felt at home. From Shantel and that smile and her ability to go from office mode to tech mode when needed was a pleasure to see and having Robyn as my primary PT was amazing. Also, I can't say enough about Rondell and what he brings to the clinic. From the trivia games during PT to karaoke it was fun and hilarious. If you ever in need please go, see Robyn and Rondell.

I went here 2023 for Physical Therapy. When I first started I was not told about the co pay up…read morefront, then after a few visits I was told I had a balance of $180.00. So I was paying $20.00 every visit. So when I stop going due to having another surgery I asked on my last day am I up to date on all my payments they told me yes. Then I get a bill later on stating I had a balance of $265.00. So i wasn't not told that I should have been paying $36.00 as a copay. So I contacted the company the representative who took the call was flat out rude and inconsiderate. No customer service skills at all. I would not recommend this place to go to for any physical therapy. The therapist was nice but there should be more than one therapist in the building one person can not take care of two and three patients at a time. I think personal conversations should be at a limit.

Alpha Physical Therapy - physicaltherapy - Updated May 2026

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