This shelter was extremely disappointing. The women who did intake were rushing because it was the weekend and they were ready to go. I was given the house rules and that was it. I had questions in regards to counseling and how the programs available could help me and my children and was told to just wait 3 days until Monday. The house is extremely hot and they have cheap fans in all the rooms and mine wasn't working. When I told the working staff member "sissy " this she said, sorry it's just a nasty day today and it will cool off. They have a quiet time rule where the women and children are not allowed to Leave their room for 2 hours. ( The smoldering hot room with a fan that doesn't work) I was here with my 3 children for a very short time and I didn't feel welcomed or comfortable. the staff member sat in the office on her phone and came off as bothered when I needed something or when my children tried to speak to her. I feel their rules as far as eating are ridiculous. There's a refrigerator and pantry full of food but they tell you what you're allowed to eat and they take your cards and money so that you can't go eat something else if you decide to do so. They also have a no chips and soda rule but the staff office is full of them. As I mentioned earlier I was here with my children, one of whom is autistic and the staff member wouldn't even turn the tv to an audible volume as I tried to occupy him, then she complained that he was all over the place and I needed to watch him better, even though he never left my sight. I even took my children with me through the alley to dump a diaper because that was their rule. After feeding my kids dinner, I was cleaning the mess and she said I ought to clean my child since he got more food on his shirt than in his stomach and to keep him off the couch. There was also two other women staying at the shelter and for some reason the staff told them they weren't even allowed to step outside for fresh air, which I don't understand. Especially considering it was 80 plus degrees in the house. I was told this was a Christian facility and I myself am a woman of faith and I felt as if I'd done something wrong trying to keep the nerve and courage to flee my abusive relationship. As a facility taking in women coming from traumatic situations I don't feel like the staff, or at least the one on duty when I was there, is properly trained to help people that come to them. I felt so unwelcome and didn't get a single Christian greeting. It was so bad for me I felt me and my children were better off hopping from relatives house to house or even sleeping in our car. I wouldn't send any woman going through what I've gone through to this shelter, especially not a mother. I wouldn't send my worse enemy here. I left feeling down, lost and worse than when I arrived. The exact opposite of the way a safe haven should make you feel. read more