I never leave negative reviews, but I left a google review about this company as well. Contacted…read morethem to put gutters on my metal garage. Seemed expensive but was promised a certain setup to make it work best for this application. Once it was done I noticed random screws all in the inside of my roof. Went up and it was done terribly. Sloppy and not at all what I was promised. Two weeks of back and forth later and the best I got was some screws removed and caulked. apparently the install I got promised wasn't even an option. So how was I offered that?? Felt tossed from one employee to another. Owner called today to apologize but that was only after I left the aforementioned google review. Well I'm out a lot of money and feel mislead and ripped off. Zero offer of reimbursement. I'm a business owner and am appalled at how this whole thing was handled. 3 weeks of headache on top of having my roof perforated. Wish I had gone with someone else. Do yourself a favor and avoid.

We used Brothers Gutters to replace and install larger gutters for our house and couldn't be more…read morepleased. Our salesman, Mark, was very professional and thorough with his assessment. He made suggestions others had not, and was very knowledgeable. Their estimate was the best we've ever received from a contractor for any type of work we've had done, being extremely detailed and covering every aspect of the job. They ended up coming earlier than estimated and the crew was courteous and efficient. We've had a long stretch of no rain in our area but after a few months of monitoring them during downpours and storms, we couldn't be happier. They drain perfectly and work exactly as they should. We highly recommend Brothers Gutters!

Gutters went up smoothly. Professional, showed up when scheduled. The process was painless.read more

Gutter Matter has excellent service and communication with their clients. I had a highly positive…read moreexperience scheduling our house's gutter cleaning, getting the gutters cleaned, and then closing out the service. I highly recommend using Gutter Matter's services!

WARNING: be really careful. i engaged four gutter companies to inspect a very specific 10-ft area…read morewhere my gutter had become disattached. 3 of the four(all members of BBB) didi't even require a ladder before giving me estimates btw $500-$1000. simple problem. yet these entitled jerks started climbing onto my roof and ripping away some rotted wood on a window sill(all captured on ring camera). they were on the hunt for a bigger estimate. they scared the shit out of me when they popped up outside my window on the third floor. the owner then tried to gaslight me and changed her story repeatedly to justify why MY permission to climb all over MY house was...wait for it... unnecessary. in the end she literally blamed ME as being the problem. DO NOT USE THEM IF YOU HAVE A SPECIFIC PROBLEM. THEY SEEK ACCESS TO YOUR HOUSE TO TELL YOU YOU NEED THOUSANDS OF DOLLARS OF REPAIRS. THEY ARE A RELIC FROM LONG AGO. like the mechanics who told you your car needed a new engine regardless of its condition. My advice? Avoid.

I recently reached out to RVA Gutter Pros to get information on cleaning my gutters. Jennifer…read moreresponded to my message in less than 30 minutes and was extremely thorough in regard to service expectations, payment options, etc. I was impressed and decided to get them to do the work. The very next morning, as promised, a tech rang me first thing to let me know they were on the way. Aiden and his assistant not only did an excellent job cleaning my gutters, but took pictures and video of trouble spots and a soffit that had some damage. Aiden explained what was causing the problem and provided some potential solutions. They then did a fantastic job cleaning up and even cleared off my entire deck! It has been a long time, since I have experienced such professional and outstanding customer service!!! I would not hesitate to use this company again in the future (and plan to)!!! Their website claims that their mission is to "treat their customers and each other as family"... and based on what I have experienced thus far, they are living their mission!!! THANK YOU guys for an excellent job!!!

Called for satellite estimate . Told must be on site visit . Each to there own how to proceed.read more

The Brother's That Just Do Gutters replaced the gutters and downspouts on my 24 year house. Great…read morejob. Immaculate clean up.

This company is fantastic!…read more I contacted them on Yelp and heard back almost instantly! I was able to schedule a consult and they came out to take measurements. They provided me with price quotes for different gutter sizes and guard prices so I was able to pick the option that best fit our budget. I went with a brown tinted gutter so it had to be ordered. They kept me updated with the delivery status and scheduled the install as soon as they came in. The install was all done in one day and the new gutters look amazing on the house! (I will update with photos once I take them) Great communication, very nice employees and amazing work for a super affordable price! I would recommend this company to anyone!

Replaced my 25 yo. Gutters in one day. They gave multiple quotes (4", 6" w/ and w/out gutter…read moreguards) Excellent communication, service and competitive pricing. I would definitely recommend them. They also replaced the shutters after I asked them for a quote.

Show up for scheduled appointments. Answer the phone in a timely manner. Act as if motivated to…read moreactually do the job they asked to perform. Truly terrible company and should go out of existence. Waste of time. Follow-up: Contractor contacted me after this rebuke to say he was in the hospital, but someone, like the woman who initially contacted me, could have called and explained the absence before I wasted a whole morning waiting for his arrival.

Mr.Lopez and his did an excellent job installing gutters . I highly recommend him…read more Thank you.

Terrific Company Weasley price two wonderful job. Len was great. I'm gonna hire him permanently to…read moremanage my house twice a year. Did a great job cleaning the gutters cleaned up. Very happy client highly recommend them.

Great quality work, communication, and customer service. Len gives me a heads up when extra…read moremaintenance needs to be done. Excellent rates. I hire him every year.

It was super easy to schedule an appointment for an estimate. I found it very helpful that I didn't…read moreneed to be there when they came by. They got me into their schedule sooner than planned and I could barely tell they'd been there when they installed my gutter guards. The cost was within my budget and I can already see leaves blowing off of my gutters instead of into them.

I was the first yelp reviewer for Tri-City and Dylan. I think I urged him to set up an account. I…read morehave a friend who needs a new roof and gutters and I looked up my gutter guy and told him to call this guy! I love to see the great reviews here. Tri-City was great and that made me find them again to make sure my friend gets them to come by for an estimate. So glad to see this business is still going because this is an honest, hard working company!

Used to be good and I'd used them for several years. But this year was very different. I was given…read morean appointment for about 2 weeks out. No problem I can wait. Then I had something come up and needed to know AM or PM expected. Reached them 2 days before and was told I'd get a call back. (they'd always been able to give a rough estimate in the past). No call back. The day of the appointment - No show, did not answer my calls that day or the following days to see if it was just a mis-communication. It was hard to believe that I'd been ghosted by my gutter cleaners that I'd used for years. People this is BAD customer service - if you don't want my business , just tell me. I'm an adult and I can take it. Now I have to reschedule with someone else and have to wait again to get the gutters cleaned. Be assured, when I need mu gutters or gutter guards replaced I will NOT be calling Mind in the Gutter.

Had appointment for repairs on Monday. No show, no call. Called, left message , no call back. No…read moreshow on Tuesday, called Wednesday told I would get call when back in office, no call back. No show and no calls on Thursday or Friday.

Selection: I got 3 roof quotes for some suspected moisture…read moreinvasion and roof issues discovered by another contractor. Both We Get High and V&K gave me around the same quote for a total roof replacement (around 8k, not including plywood prices) and Summit quoted me an eye watering 24k (including materials). I went with V&K for several reasons: - The two workers who arrived were knowledgeable about the roof, patiently looked at the areas I was most worried about, and called the office immediately to discuss their findings - I really enjoyed how attentive and quick the quote process was; Karol was great to work with - I was treated with respect as a female homeowner and nobody asked to speak to my husband (which is often times a problem) The results: From both a house inspection and other contractors, I knew that the roof I have was potentially not done by pros, and there were more problems than expected: - All the facia had to be replaced because of rotting and water ingress - The infrastructure underneath the plywood was shoddy/nonexistent and V&K added extensive plywood support underneath - They also did all the vents and flashing and the ... metal cover things underneath the eaves - The plywood costs were already going to cost around 4.5k but the additional facia costs were an unexpected addition. The total came to about 14k. I have a huge, flat-ish roof, and the price compared to other homeowners and people I spoke to, sounded about right. That said, Karol's team also replaced all my gutters with the facia and were incredibly considerate about all the other things I didn't even think to worry about, and I felt like they threw in a lot of things that were not explicitly charged (2x4 plywood for infrastructure etc) - You can hear each shingle nailed in with precisely 6 nails each - Karol supervised all the work carefully - They swept all the work area with magnets to make sure I wouldn't step on a rusty nail or pop a tire on them, I really appreciated the careful cleanup - Everyone was incredibly hard working and efficient, there were no long lulls or breaks for days so I didn't have to worry about the weather - The team documented all the roofwork in pictures so I can see what was done, when I get a chance I'll clean them of EXIF data and post it I'm very pleased with the job with the team and will be recommending them to all my neighbors. Also, as a security person I want to mention some older reviews where it looks like there were a few victims to impersonation scams--if you read my other reviews this has been happening to lots of legitimate businesses in the area, including two restaurants that I frequent. A few tips: - Always meet with contractors in person at least once - Have a signed contract and negotiate the work in detail - Check that the phone number you use for Zelle matches the yelp profile - Ask for proof of insurance--again, match the company you're working with, with the proof of insurance - Zelle payments will hold the funds for 3 business days, so pay the deposit immediately before workers arrive (and rescind payment if they delay--you can always pay them again later) - Be mindful of your monthly maximum for the Zelle payment (it's a rolling max so in the worst case scenario you wouldn't be able to finish paying for your whole roof replacement unless you use a second account, or a check) Is this fool proof? No, there will always be very smart conmen but I can attest that this is a legitimate business and they did legitimate (good quality) work for me.

They came on time and did a great job cleaning my gutters. They were very quick. Also we're…read moreflexible with their quotes. They took Zelle and were friendly, also were kind enough to do some leaf blowing without any charge and cleared my yard.