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    Alpha Computer Svs

    5.0 (1 review)

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    8 years ago

    works from his home which is a plus for me as he fixed my computer on Sunday. did a fine job at reasonable price.

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    Electronic Express - Image of Electronic Express's washer and dryer appliances.

    Electronic Express

    2.0(27 reviews)
    1.9 mi
    $$

    Electronic Express in Cookeville is a complete dumpster fire and a stain on Tennessee businesses…read more We dropped $12,000 on appliances, fooled by their fake reviews and the pathetic myth that a Tennessee-owned company gives a damn about customer service. Total scam! They butchered the installation, spitting on every promise they made and leaving us stranded. They shoved damaged appliances full of dents and scratches down our throats, banking on us being too stupid to notice their junk. An assistant manager spewed lies about fixing it, only for them to call the next day and demand more money for installation we already paid for upfront. To top it off, we spoke to a manager at the Nashville location who was outright rude, treating us like garbage for daring to complain. Their customer service is a disgusting sham--dishonest, useless, and infuriatingly arrogant. Avoid this pitiful excuse for a store unless you love being scammed and disrespected. By the way, Ethan was a pleasure to work with and tried to help - but the others in the store was a waste of time and effort. I noticed that the owner responds to these reviews but offers nothing to address issues in his response. Only saying things like "it's unfortunate" or "we hope to do better to regain your trust". My plan is if we don't resolve this issue in the next few days, I'm going to load $12k worth of high end appliance on my trailer, haul them to the Cookeville store and camp out in their parking lot with a huge banner saying how I was scammed and sell my appliance in the parking lot for penny's on the dollar. It has absolutely nothing to do with the cost it's all about principal.

    Do not do business with them because it's like pulling teeth. They will tell you what you want to…read morehear. Poor business practices. Poor customer service resolution.

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    Electronic Express - Home theater section featuring home theater receivers, tower speakers, bookshelf speakers, and subwoofers.

    Home theater section featuring home theater receivers, tower speakers, bookshelf speakers, and subwoofers.

    Electronic Express - Cookeville Electronic Express toy aisle

    Cookeville Electronic Express toy aisle

    Electronic Express - Image showing a display of candle warmers for sale at Electronic Express

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    Image showing a display of candle warmers for sale at Electronic Express

    Staples

    Staples

    2.4(9 reviews)
    2.4 mi

    My fiancee went into the Cookeville Staples store to look at office chairs. She resides in…read moreCookeville. The gentlemen in the store was kind enough to assemble a returned open box chair so she could make a more informed decision. She called me later on to say she thinks she would like this chair. She said they had another one in a sealed box. Living an hour away in the Nashville area. I call the store to see if I can purchase it over the phone and have her son come by with his pickup truck to grab it and I'm told I have to purchase it online and list her son as the person picking it up. So, this is what I do. Her son arrives an hour or so later to pick it up, shows the electronic online receipt, and is told he can't have the chair because I didn't purchase it in the store. We'll have to wait until they ship one to the store. Even though there is one sitting there in a box. Poor customer service? We all think so. But, I let the corporate office in Framlingham, MA make that decision once I inform them on Monday.

    When a customer calls to inquire about laminating services, the associate should inform the…read morecustomer that they will not provide any services like laminating in the last hour of business instead of saying that they can laminate and that they are open until 6pm. I drove 45 minutes, arrived around 5:20 and was refused laminating services and was told to come back tomorrow- i highly doubt that anyone would drive 45 minutes back to that store because of the service. On your website- you should notate that services end an hour before store closes and associates should tell people when the call about specific services. Waste of Time Sent from my iPhone

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    Staples
    Staples
    Staples

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    Alpha Computer Svs - computers - Updated May 2026

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