run down, noisy, undesirable area. Doesnt look like the photos- owner did a bait and switch and increased price by a lot. don't book online- see for yourself before you pay. Stairway to the room is a death trap. read more

Stayed here . Nice town near the beach. Hotel is next to beach. Rooms are okay. We had a 2nd story room W balcony. Balcony floor was dirty Railing was loose and wobbly. Saftey Hazzard read more

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The people that work here are not friendly at all, the rooms are outdated and not clean. The AC was old and had layers of dust and filth in the filter and the coil. If you want to stay in OOB go anywhere but here. I recommend Friendship Oceanfront Suites, just up the road. read more

have been staying at the Alouette beach many times over the past 25 years it has been opened. i have always had a clean and reasonable room and was given a room with a view when asked. I have brought my dog and was welcomed by the owner, who seems to be a real dog lover. the staff was polite and professional. The restaurant served a wonderful full breakfast. I will continue to stay at the Alouette every chance I get and I hope it never changes. read more

Great location. Only a 15 minute walk to Old Orchard. If that is what you're looking for, this is a great place. If you're looking to receive any friendly or decent customer service maybe go earlier in the season. We came in August and the team running the front desk and the restaurant were clearly past any point of friendliness. Between the on-site restaurant (where you can call to place your name on a list to then sit in front of the restaurant to wait to have your name called after a 20 minute wait so they can then take your order) and the lackluster greeting at the front desk (I saved for a year to be able to have this vacation with my family, we deserved an ounce of friendliness) I definitely found myself unimpressed with the general customer service of the resort. Also, our room was not clean and the $20 perk to add a toy bucket to our room was over priced and not worth it. Again, though: location was wonderful and we did enjoy the beach. So if that is your goal, this is a very nice place to stay. read more

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Not a fancy place. Very clean. Small rooms are spartan but the bed was very comfortable. Lots of choices on the tv. Location is awesome! Short walk to the main entertainment. 30 steps to the beach. Indoor pool. Staff was nice. Pas un endroit chic. Très propre. Les petites chambres sont spartiates mais le lit était très confortable. Beaucoup de choix à la télé. L'emplacement est génial ! Courte distance de marche du divertissement principal. 30 marches de la plage. Piscine intérieure. Le personnel était gentil. read more

Ugh. The clerk was lovely although she did say the room had an ocean view which wasn't exactly true. This outdated motel looked virtually empty but i was told there were no other available rooms. Ocean front, my ass. The bed was lumpy and who knows how old. The ceiling was caved in and i could hear literally ever word spoken through the walls from the guests next door. If you get stuck with a standard room, run, don't walk. I'm just totally bummed that it was all so misrepresented. I forgot to mention the loud train that flies by late at night. It's a show stopper! Ps breakfast was good. read more

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The proximity to the beach is great. The staff are great but we paid a great deal of money $500/night for a 1 star motel. There is no phone in the room and there is little to no cell phone service. The free internet is very bad. The carpet outside on the balcony has years of mold on it so please wear slippers when you use the balcony. I also noticed the entire structure (over 5 units) have lost their footing and it won't be long that the entire structure will collapse. As a result, our room was tilting forward and drive me crazy for 5 days. What this place needs is to demolish everything and start new. Perhaps build a 5-star Marriot or a similar name that will be able to upkeep the 5-star hospitality. read more

Alouette Beach Resort - Mold on the carpet on the balcony. - Resorts Near Me - Old Orchard Beach, Maine

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Run to another location! While the beach and beach access was pretty good, this motel should be avoided. Three nights and nearly $500, our room was never cleaned or refreshed. Hair in shower, toilet seat sliding off base, faucets loose, sliding glass door and screen filthy, bedding old and worn, sheets sandy, balcony deck rotted and covered with carpet, no phone in room (i honestly think they don't want guests calling front desk to complain and pulled phones), Wi-Fi non-existent unless you want to pay for "better" service. Amtrak train sounds like it's running through your room. Upon check-out, asked why we didn't receive maid service and was told by Fred that I should have been told when I checked in that there was no housekeeping with COVID. It was Fred that checked me in and never uttered a word. He was rude. At least his dog was friendly. Save your money and go elsewhere. read more

Great place to stay. We've been coming for years. Beach front rooms, priced at a great value. Rooms are always clean. I've had friends come and stay here. And they always enjoyed the value and the location. The beach is 50 steps from most rooms. Fred Kennedy and his staff offer a great relaxing place to unwind. read more

So happy they have beach front dog friendly rooms! Everything was perfect. We even stayed an extra night ! Staff was very friendly and helpful with accommodations. We did request an early check in but the room wasn't ready until regular time but it was no a problem we just hung out right at the beach all day! We went before memorial day weekend so our dog was able to be at the beach at anytime ! But currently it's before 9am or after 5pm read more

Alouette Beach Resort - Resorts Near Me - Old Orchard Beach, Maine

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ASTOUNDINGLY RUDE OWNERS - BEWARE I was astonished by the rudeness of Fred, the owner. He is condescending and offensive. The other person working in the office should also be ashamed of himself. The owner was ill-mannered both during the check-in process and when I visited the office to ask a question. The owners should be ashamed of the shabby outfit they call a motel and have no reason being in the hospitality business. It is unacceptable that when customers are nothing but pleasant, the staff go out of their way to be incredibly rude. It's like a sick game played by a clearly sadistic and unhappy owner. There are a dozen MUCH nicer places to stay in Old Orchard Beach. I stayed in the "luxury" oceanfront suites. The views are nice but the units are in a state of disrepair. - The front door wouldn't lock because the deadbolt was falling out. - The sliding door's handle was broken. - The air conditioner was so weak it could barely be felt. - Nearly every window had broken brackets so they could not be easily opened/closed. - The mold-ridden bathroom drywall was clearly not maintained. - The bathtub faucet was floating in mid air - only connected to the wall by a copper pipe. - There were holes in the carpet. - Building construction was clearly so shoddy my guests wouldn't dare lean on the balcony railing. - Good luck finding parking. The owners should spend less time sitting in the office waiting for opportunities to offend guests and more time cleaning and maintaining their property. If the "luxury" suites built just a few years ago are falling apart, I feel terrible for guests who pay to stay in the dingy old portion of the motel. If I could give the Aloutte negative stars, I would. read more

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The woman at the front desk was the most rude human being to ever work customer service she clearly was having a bad day and snapped at the two people in front of us and then at us thankfully a very bored non friendly man at the desk helped us with our reservation. Had We not been there for a wedding I would never have stayed. Our room was dirty, the sheets were yellow, we had an ocean view room with a balcony it also was above the Extremely noisy parking lot . The balcony had a nasty dirty rug with holes truthfully it was awful. read more

FIVE STARS!!! I can't believe there are reviews under 5 stars. My entire experience with this resort was incredible. We booked an off-season, anniversary getaway. Got to the check-in with the friendliest associate Peter, who told us we'd been upgraded (we ended up staying in Alouette Sunrise Suites) and it was BEAUTIFUL. RIGHT on the beach. Perfectly clean and pleasant room with THEEEE softest sheets (I googled them because I want them for myself--those sheets RULED). The breakfast from the on-site restaurant was delicious and discounted for hotel guests. We paid $12 for coffee, an omelette, pancakes, and a large side of bacon. OH. And wake up and watch the sunrise. It was a spectacular start to the day. Just... an amazing experience all around. Trust me. Book this hotel, you won't be disappointed. read more

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How this place has an average of three stars is mind boggling. The only reason I am even giving it two stars is because of Rachel at the front desk who was extremely helpful and accommodating. First, the room is exceptionally small and although reasonably clean, it has a setup unlike any I have ever seen. In addition to a shower that would best accommodate a height challenged person, the sink is not in the bathroom like every other bathroom in the modern world, it is actually in the bedroom immediately adjacent to the bed. Seriously? Also, there was no phone in the room, but thankfully we didn't need to call 911 for any emergencies so I guess that's not a big deal. Finally, a word on Fred, who appears to be the manager or owner. I am not sure how Fred wound up in the hospitality business, but his bedside manner could be improved substantially. When I told him I had two cars to park (and that I was perfectly willing to pay for the second if need be) he said "two cars, huh? And I said "yes" and he followed with "this is usually the point in the conversation where the person tells me why they have two cars." Well Fred that's really none of your concern nor is it even an interesting story so I figured I wouldn't bother you with my transportation saga. Fred is lucky he works at a high demand facility near a beach because if he had to go out an hustle for business, the place would be perpetually vacant. read more

I am giving 2 stars for the location, but the photos advertised vs reality couldn't have been more deceiving. I saw online (on multiple sites) beautiful clean condos on the beach. We walked into a dated motel room. Also the shower took 10 minutes to warm up, and I called the front desk 7 minutes in and the person I talked to should rethink working in hospitality. I also think they are doing review scrubbing. I've seen this before, a 1/2 star review followed directly by a 5 star review. Another person tried to post photos and now they are no where to be found. So please know I am including 9 photos, and I hope they help someone have more realistic expectations than the business is providing. read more

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To be quite honest after I had made mine n my hubbys reservations I read some of the bad reviews on Here I was paranoid but I had already placed our reservations The staff was friendly n accomodating We had driven from NC all night long Staff let us check in a couple hours early n it was Great Very private n serene n I Don't have a bad thing to say about this place We stayed at The Beachwalk Motel part n we had a small dog with us too Thanks again We hope to come back next year read more

Alouette Beach Resort - Resorts Near Me - Old Orchard Beach, Maine

Second year I've stayed here! The dog friendly rooms are a bit dated, but mine was clean, and I think they're fairly-priced for literally being steps from the beach and having a partial waterview. Friendly staff. On-site breakfast restaurant with yummy homestyle food. 10 minute walk to the pier & amusement park. Convenient 20-30 minute drive to downtown Portland attractions. I'm sure I'll be back again next year! read more

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We stay every year in the same room for the past 13 years. This year they did not give us complimentary breakfast but other guests got it I don't know if it's because we only stayed one night. The Wi-Fi didn't work we went to the desk to try and get it resolved and we got we're sorry call this phone number. The company was closed on Wednesday and Thursday no other way to resolve problem. I work from home and had to take a vacation day because I couldn't sign into my work account. They took out the stools at the bar in our room. There was no place to sit to eat or work. We asked about them when we inquired about the wifi the front desks answer was oh the stools are gone. I will be finding a new hotel next year. read more

We stayed in the luxury two-bedroom suite for one night. Accommodations were clean (with the exception that the light/vent over the tub is in serious need of a cleaning) and comfortable. Nice view of the ocean. Layout of room is a bit odd as the larger of the two bedrooms is in the back with no view and there is no closet space except for one small coat closet so this would not work well for a stay longer than 3-4 nights. Free breakfast off of a limited menu is a nice touch although the server could improve in the attitude department. read more

This is NOT a fancy resort by any means. It had a great location to the water. The room was affordable and comfortable. We arrived on a very late flight into Portland and drove down, the gentleman welcomed us and checked us in quickly. We had problems with the lock and he came and helped immediately. read more

Wow...where to start. First off, the photos on their website are very misleading. They show the newer part of the hotel that actually does front the beach. There is another row of rooms -- two stories, that are also part of the hotel, but run perpendicular to the beach instead of horizontal. These...well...these are the subject of this review... This back part of the hotel is run down in a way that only something built on the cheap decades ago and then shoddily maintained can be. The beds and pillows are rock hard. The carpet is threadbare. The bathrooms are small and oddly angled so that the shower and toilet are tucked into an ever narrowing corner of an already small room. It seems like they were wedged in as an afterthought after someone decided indoor plumbing might be helpful. The rest of the furnishings are early rummage sale era. The staff is not so much unhelpful as mentally impaired. One of their cleaning personnel was throwing softball sized chunks of ice out the second story window and down into the parking lot, narrowly missing children and parked cars. Then they almost got into a fist fight with one of the guests about it. The air conditioning consists of a dilapidated under sized window unit that chuffs hot air at you. There is a kitchenette of sorts in that it has a tiny stove, sink and microwave. The bonus of the room being so small is you can actually not only have breakfast in bed, but make it there too. There is a small balcony on the second floor with a couple of plastic lawn chairs and a plastic table. This is where you get your "ocean view". The extent of this view you can block entirely with your hand by extended your palm at arms length at eye level. And remember, you pay extra for this view. The view from the first floor is a car bumper. At least from the second floor you can watch the unattended children run around the parking lot and scream all night...because lord knows you won't be sleeping and will need something to do. read more

Alouette Beach Resort - Resorts Near Me - Old Orchard Beach, Maine

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We absolutely LOVE the Alouette! Last year we stayed at their sister location "beach walk" and this year had the pleasure of staying at the Alouette. Had great experiences this year and last , were really excited this is becoming our traditional stay! Right on the beach , gorgeous views from the beautiful deck! They beds weren't the best but everything else was exactly what we needed! The customer service is fantastic! Everyone is so friendly and we just really loved it! Very accommodating for 6 adults and 4 kids! Looking forward to next year! read more

Alouette Beach Resort - View from our deck! - Resorts Near Me - Old Orchard Beach, Maine

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We brought our pups here in January for a quick overnight on our way to Freeport, Maine. It was ok - I understand it was a beach resort, so expectations weren't high but it was pretty old and not very up to date. I believe it was clean, Staff was extremely friendly and the location in proximity to the beach was perfect. They offered a simple breakfast in the morning which was convenient. We will probably be back - but may want to check out other places first - just for comparison. read more

I've been coming here for about almost four years now. I actually just returned from OOB this morning, and this is where I stayed. The Alouette in my opinion is probably the best hotel in Old Orchard. I'm not saying it's the god of all hotels, because it does have a fair balance of pros and cons which I will gladly even out for you. PROS: - Excellent and friendly staff who greet you with smiles - Reasonable prices - Quick maid service who give you an option if you want the room cleaned or not - Room service/food delivery - Beach view with fireworks viewable every Thursday night - Good sizeable rooms (mostly non smoking) with full bathrooms, refridgerator, and wonderful beach front views. - Two full rooms with a kitchenette (must be asked for in advance) - Cottages for rent if you do not want a room - Pets are allowed in certain rooms granted you clean their mess - Heated indoor pool with wash off shower - Cafe for breakfast/dinner - Burgers and hotdogs are grilled every afternoon for lunch near the beach entrance - Cable TV - WiFi access (must ask the front desk for the router password) - Located on the strip with access to tons of restaurants and shops just a walk away CONS: - The beds and pillows are terrible. Beds are way too firm and pillows give neck cramps - The WiFi is really slow, and the signal is horrible in the rooms. You can only get full signal if you're near the deck - If you buy any ice cream, do NOT put it in the freezer of the fridge, because it will melt. Even if the temperature is set to the highest frost - The cafe is only open for breakfast and dinner, no lunch - The parking can suck depending on where you are. My section was wicked small and cramped, took forever to back out because the floor rooms are just a few inches away - The showers are a bit too small - It would be nice if the rooms had microwaves, not just the rooms with a kitchenette To sum it all up the Alouette is a wonderful, quiet, and friendly hotel that also has a few downs to it, but if you're looking for great quality then definitely stay here! Will be coming here next Summer! read more

Alouette Beach Resort - Beach view - Resorts Near Me - Old Orchard Beach, Maine

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Alluotte Booked this weeks ago. The website highlighted the new section on the property, so what could go wrong right?. Was told I would have a room on the water 10 yards away. I told them my mom was in a wheelchair too. The room was smaller than my dorm at Rutgers with a bathroom that I could not sit down in, let alone my disabled mother. You could see the water if you stuck your head out the window and squinted 100 yards. The room smelled like an ashtray, mattresses were so old, microwave had no handle, there was stove if I installed from under the sink. There was no heat and we had a frost warning our first night. Wi-Fi would not work for us. The front lobby staff were burned out from their busy Summer we felt we were such a bother to them. Why the attitude lobby folks. I mean, all the time? Sad place and by no means a beach resort. It was a dump on sand that once had seen better days. We made the best of it but it was not as advertised and not worth the 190 a night price tag. read more

My boyfriend and I stayed here for one night and overall it was OK. The photos are a bit misleading... it is NOT beach front however the beach is maybe 100ft away or so. I'm not complaining about the distance but when I think I'm paying nearly $300 for an ocean view room, I think I should get one. Anyways the room we got was extremely small and only came with a bed, small Tv, and mini fridge. No phone, microwave, or hair dryer. Staying on the first floor it was important to keep all of the shades and curtains pulled otherwise people walking by would get a clear view of our bed. The bathroom was a joke. It was about the size of a closet with a shower stall. Drying off after the shower was nearly impossible without crashing into the sink or falling into the toilet. Another thing was the window in the bathroom would not lock, meaning anyone could have just crawled through our window. Thankfully that didn't happen and we never felt unsafe, but still, they should fix something like that. All in all, the bed was comfortable and the room was clean. The location was great; it only took us 15 minutes to walk down to the pier so it wasn't in the crazy loud part of OOB and the beach wasn't as crowded as it typically is in the pier area. read more

I was planning a quick one night stay in Old Orchard for my first time. I was looking online and quickly saw Alouette offering one night for about $80. This intrigued me to call in and speak to someone about them being open and covid-19 guidelines. Fred on the phone was helpful and actually got me to book right there within minutes. I was only looking to visit OOB for one quick night and had no expectations. This hotel is not a resort by any means, so I have to agree with some of the reviews. I was offered beach view because the room had "opened up." The room itself was your most basic room, nothing fancy at all. My very big complaint is the bathroom, there was legitimately no shower head so taking a shower was a disaster. Since I was only there for one night I didn't bother saying anything. Pool indoors is very big, and was advertised at 82 degrees but it was pretty cold. There is a complimentary breakfast, which is great, although I didn't try it myself. All I can say about this hotel is that it has a great location right on the beach. Long walking distance from the pier. Over all I would probably stay again if there was a very cheap deal (and ONE night), otherwise I would take a peek at other places to stay at Old Orchard! read more

Overall it really wasn't that bad, but it was a weird and misleading experience. Firstly, as others have mentioned this "resort" is definitely deceptive online. Most of the pictures are from the newer suite rooms and be wary of their very liberal definition of "ocean view". The truth is that they have a small block of newer, suite rooms and the rest is a generic old, crappy motel with a cramped parking lot and confusing layout. We booked a 2 bed "ocean view" room. When I went to check in the guy at the counter told me that "the owner has approved you for 2 upgrade options" for... some reason. First he told me they were going to "upgrade" me a 1 queen bed room (why is that an upgrade?), and second he offered one of the suite rooms "for a little more per night". I inquired about the suite only for him to tell me that they don't actually have any available. Ooooook. Then he says lets get you in the Queen room only to once again discover that there are none available. I don't know what that whole bizarre experience was about, but seems like the management is pretty lackluster. So we settle on the room we originally booked anyway, only to discover that its in one of the crappy motel buildings which sits perpendicular to the beach with the balconies on the side facing the parking lot. If you strain you can kind of see a bit of the beach which apparently constitutes "ocean view". The room itself wasn't too bad, but we were certainly disappointed by the lack of view. The inside of the room was clean and good enough, no complaints there. The balcony was pretty rough though- it only had 2 cheap plastic chairs, and the rug was all torn up and dirty. WiFi was horrible and never really worked. Overall it's a pretty generic motel and isn't bad if you know what to expect. But if you don't book one of their SUITE rooms than don't expect much. I'd give it a 2.5 read more

I found previous guests dirty laundry sticking out from under our bed. Half the light bulbs were not working. Our bed vibrated every time the washer in the neighboring laundry room was in spin cycle. On multiple occasions other guests were screaming at each other from the park lot or in the halls. Premium WiFi did not work. read more

Website was misleading, and google maps claims this is a $77/ night place but we ended up paying about $100 more per night. We stayed in the 51-62 section and when we walked in, there was a stale smell that we had to air out. We found a blonde hair in the bed (when we both have black hair), and overall, the room was of questionable cleanliness. The WiFi was unstable, a porch chair was broken, and when the room claimed an "ocean view", you could only catch a glimpse of the ocean from the slimmest corner of the room. read more

We stayed for my birthday/mother's day. The bed was comfortable. The room was dirty. I found a finger nail not mine on the floor, near the bed. The bathroom was the dirtiest. The sink was not clean. The bathroom floor had hair, not mine. It looked like pieces of dried toilet paper on the floor. I didn't use the shower. The indoor pool area was very small. read more

It was Bad, the toilet was broken, the shower didn't look trustworthy and it was falling apart! If I wanted a chair, I had to pay for it! A nice man offered me his, they said no he can't do that! plus they have curtains in front of the door so it's really hard to open the doors. read more

I have been coming to Alouette nearly every year for 11 years now. I still love this place, but it is really showing its age. The rooms are very outdated and have a mild odor to them. The beds are rock hard and pretty uncomfortable. The price is not high, but it's not cheap either, you're on the beach during peak times...so you do the math. Where this place really excels is the staff, location and little extras like their food and pool and the fact you can rent chairs and umbrellas for only 5 dollars! Alouette is right on the beach, it's simply awesome. It's about a half or maybe a third mile from the pier so you have a nice walk to enjoy the strip. The parking can be tricky, they have a very small lot. We rented a two bedroom but you only get one parking spot, after that they charge you 15 dollars a day (if you're lucky enough to secure another spot) I really don't like that policy but hey, try and carpool and it won't be an issue. I hope to see Alouette refurbish or rebuild their rooms as they did with their new building. Also they got rid of the outdoor grill which was so cool and very popular as it sold out year over year, I hope see that come back again. I would recommend the resort even with their shortcomings, just open the windows to air out the stale air ;) read more

My boyfriend and I had recently moved to Boston, and decided to take an overnight jaunt to Portland. Never having been there, and totally throwing any sense of planning out the window, we booked a room in a teeny seaside motel in Old Orchard Beach and popped into town. I was so pleasantly surprised to find a motel, in the off season, that I basically randomly pulled out of the air, which was so lovely and fun. A really pretty little picturesque seaside motel, in a tourist town that caters to French Canadians (hence the Francophile influence), all in beachy pastels. Clean, friendly, and inexpensive- what more could we ask for? Plus, the foggy oceanside walk at night was ultra romantic. Unforgettable. read more

Our group was so excited for our 1st trip to OOB and from what we saw in the Alouette Beach Resort pictures we were in for a treat with our reservations of the Beach Walk Beach House with its 4 bedrooms, 2 baths and balcony with ocean view. Well the joke was on us when we pulled up to a dilapidated old bed and breakfast/check in office that they'd tried to convert into a beach house. The "driveway" parking was non existent and you had to share it with the other people staying in other areas around you. We walked into a dirty, moldy/musty smelling space with old and ripped linens, air conditioners that barely worked, TVs you couldn't plug in because there weren't enough outlets, toilet paper holders falling apart, a moldy shower curtain (it was only 1 full bath not 2 as your lead to believe), a refrigerator that leaked, an old copier, phone, and credit card machine along with multiple keys (for what we don't know, we think other "rooms") and furniture that hasn't been updated in 20 plus years. And that is just the tip of the iceberg of all the issues with this "beach house". A couple people from our party of 8 went back to the front office to speak with the staff and found the owner, Fred, at the front desk. He briskly and rudely told them he'd give us our money back and we could go someplace else, knowing there was no vacancy anywhere else. Do yourself a favor and do not waste your hard earned money at this sham of a "resort". read more

I was very pleased with the service and our suite. Dog friendly which is most important to us. We stayed a few walks from the beach. Possibly coming back next summer. read more

The Sunrise Suites is new this season and that's a huge plus when staying at the beach. Most of the accommodations at OOB are tired motels that harken back to a long past era - part of the charm of OOB but not so great if you are bunking down in a musty old motel room. The Alouette has the old motel sections, but the Sunrise Suites are fresh, clean, and attractive. We are staying in a one bedroom suite and while not luxurious, the room is tasteful, modern, and spotless. There are a few quirks, however, that let you know that they were down to the wire getting it online for the season. Like a small strip of wall behind the door that didn't get painted, the hair drier that isn't yet mounted, the ceiling around the smoke that needs to be patched where the electrician's rotozip went astray. But one look out the nearly full wall of bedroom glass, one lounge on the deck, or one night sleeping with the crash of the waves, and the minor finish details are rendered meaningless. The location is about a 1/2 mile from the Pier. Close enough to walk, far enough to thin the beach goer volume a bit. The room has a flat screen in the bedroom and living room. The furnishings are pleasant. The kitchen has a basic pan set and settings for four. I brought my knives and a few pans and did have to get a cutting board dish pan and strainer (dollar store- will leave behind). Like I said, they were a few details short when they opened). The newness of this place will bring us back. We have not needed to interact with the staff much but they have been friendly and helpful when we have. read more

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Looking at the reviews, I could see that this could be better if we had a better room. We had room number 9 or 2 room suite. It was probably the worst hotel room I've ever stayed in. Super dated, linoleum floors, stained carpet, ugly uncomfortable beds. An air conditioner hanging over our heads when we sat on the couch. Super unattractive. No place to really hang out and feel comfortable. Very overpriced for what we had, I think. I will say that the café is wonderful. Good food. The hotel staff is super friendly. The cleaning staff I thought was amazing given what they had to work with, so be sure to tip! Just stay away from room 9. Hopefully they will update it someday, but I guess it's worth staying there if you get a better room. They finally moved us to the big building beside the beach, and that building was perfect. Exactly what we were looking for. I think it's called Sunrise Suites or Sunset Suites something like that. That felt like a luxury hotel. Fireplace, comfortable bathroom, really lovely. Because it is very new. The parking is tricky. You can possibly end up without a parking space. You have to cram your car in any way you can. But we always manage to find a spot, so we lucked out. So if you're a young hipster and don't mind a bed that feels like a pile of cardboard with some cotton balls sprinkled on top (and if you're tall, your feet hanging over the end) then go for it: room 9 might be just for you. Walkable to everything in Old Orchard. But if you're older and looking for more Comfort than just a place to stay, make sure you look at the rooms first before you book. I've seen pictures of some of the other rooms and they look way better. Another funny thing was that they put two plastic Adirondack-style chairs right outside the door on the parking lot as if you have some kind of a patio. But people always parked right there, so your view would be the side of someone's car if you chose to sit on the parking lot and stare at the car and maybe the building looming over it. Really, they should just take those chairs away because they just feel sad. But they are probably there to keep cars from parking too close to that door. If they built a little patio there, it might feel a little more welcoming. I have to laugh that the woman at the front desk said number 9 is her favorite room, then handed us the keys and ran away before we could open the door. Hahahaha :D Oh, well. read more

I loved this little hidden place, upon my arrival I was greeted with super nice staff, they upgraded my room for free. I stayed in the Wind Song Motel which was right on the beach and was very clean, our maid Claire was wonderful. My granddaughter loved the indoor & outdoor pools and I enjoyed the sound of the ocean from the room. I will be back! Mary G. from VA read more