One of the most thorough, honest and up front shelters in the area. They made the adoption process…read moreso easy and I felt comfortable that my kitten was healthy and well adjusted. I would recommend Humane Haven to anyone looking to adopt a furever friend.

I absolutely believe in the importance of finding the right home for an adoptable animal. There…read moredoes reach a point, however, when a screening process is so rigorous that it becomes unreasonable. The people at Humane Haven are completely obnoxious in the way they screen potential adopters, and are pretty much looking for any possible reason NOT to let you adopt a dog. I was wondering why some of their dogs go months without being adopted. I realized that it was not any legitimate issue with the dogs themselves--in reality, it is the people running the shelter that are the problem. If you're looking to adopt a pet in the area, I would recommend the West Suburban Humane Society (Downers Grove), TLC Animal Shelter (Homer Glen), or PAWS Chicago (Lincoln Park) over this group anyday.

I love this group so much. We had been looking for a pup and we were referred to ARF and I have had…read moreextraordinary service! Everyone has been so nice, kind, and their dedication to their mission is unwavering. I'm so grateful to them for our Louie !!! 100% gold star

I'm not sure that these folks actually want to adopt out their rescue pups. Was approved and got…read morean email stating I was approved. Second email said wait 5-7 days and respond with dogs you're interested in, which I did. Never heard back. Ended up going to a local rescue and adopted a senior companion with special needs to add to the family. Our last rescue we had for over 11 years and we kept in touch with not only his rescue (yearly with donations and events), but with the actual person who rescued him. We are sorry ARF turned out to be such a disappointment with no communication after application approval. But nonetheless, it worked out for us and the rescue we rescued from. I was warned in the therapy dog community not to attempt to adopt from them and they were correct. Hate to leave a bad review since it's all volunteers, but simple communication goes a long way when there are a lot of pups waiting for forever homes out there.

After reading the reviews online for P.A.W.S., we were very hesitant and waiting to experience some…read moreof the same negative feedback. Especially around customer service, the amount of time it takes to adopt a pet and if the pet was still adoptable once we got through the process. Well, we DIDN'T have ANY of the bad experiences others reported. The customer service upon entry from START to FINISH was OUTSTANDING. Upon arrival, we were greeted by the front desk with excellent customer service. The 'cat' coordinator who took us to the cat section was VERY knowledgeable about the cats and spent an incredible amount of time with us. We didn't feel rushed at all. P.A.W.S followed through with everything they said they would do. The whole process from seeing our little Whisper to picking her up and taking her to her new home was six days (and that's because two of the days we weren't available). The process went very smoothly. They answered our questions in person and returned our phone calls and emails timely. They are very concerned about their pets and the homes their animals are placed in. We feel really honored to house one of the pets from their facility. Thank you P.A.W.S for everything you do for animals!

Horrible. My mom and I have been searching for a puppy that was either a German shepherd, husky,…read moreor lab. We went to this facility before close at 4 and don't get my wrong the lady who came out to talk to us was amazing and shared great info on how to utilize their website to see what animals they had available! They had a beautiful puppy that was a lab/retriever mix. So my mom went through the process and applied to adopt this little fur baby. After two weeks, there had been no reply from the people who supposedly view these applications. So my mom had emailed for an update 3 times!!!! WITH NO RESPONSE. I don't know who is in charge of that but it's straight ignorance. I understand they want to find a good home for these animals but jeez at least communicate! We have been dog lovers are whole life. In this household we currently have a German shepherd who is 6 years old and had a German/ husky mix that had passed two Christmas' ago at the age of 12. With no email back, my mom and I went up to the facility to meet the pup in person. And the rules there are RIDICULOUS. You can not get to the level of the dog which is crouching to the floor. They don't allow the dog to lick you or come too close in contact with you. It's like how are you supposed to get to know the pup and see if it's a right fit for you? They don't allow 1:1 with the pup and it's crazy. After not hearing back for a month and a half, we ended up saving/adopting a pup from a humane society in Munster, Indiana. She's beautiful, shots up to date, fixed, got 1:1 time with her, and took her home the same day! She got along with our shepherd and the kids love her. DO NOT GO TO PAWS

I was so excited to visit during their highly touted "open viewing" day because I just retired and…read morehave been looking for a small dog now that I will be home all day. Unfortunately, "open viewing" meant looking at these poor animals inside their small cages, which did not even have water, a blanket, or a toy for comfort. Every single dog was stressed and laying on a hard metal floor. Scared dogs were next to ones who barked nonstop. I asked the worker if but they ever got out of those small cages, and she said it depended on how many volunteers they had. It was heartbreaking to see the animals like that without even a towel to lay on or bowl of water. Two siblings had arrived together but were separated and kept on opposite sides of the room so they couldn't even see each other! There is no excuse for that. The worker could not answer even basic questions about ANYA of the dogs, and would not let me meet the dog I was interested in or even let her sniff my fingers to see how she reacted. She refused to have the dog cat- tested unless I had an approved application on file. Why would I spend 2 hours filling out a long, detailed application, attach documents and photos, and bother my references before I even knew whether the dog would be okay with my cats? She told me they didn't want to waste their time if people weren't serious about adopting. I guess it's ok to waste my time filling out a lengthy application for a dog I haven't even met yet. This is NOT the way to find animals loving homes!

Recently came here after hearing about this place from an event website promoting a sale, so I came…read morehere with my family to check this store out and even visit the dogs for adoption. There's only one person working here and it was really busy for that one person to handle. She was really friendly and really knows the dogs and her passion shows. The store itself has a great selection of great products for sale that go right back to funding the operation. We purchased some pictures and other home decor items that were perfect for our home. Great place worth checking out!

WOW! I finally hit 500!…read more I wanted to make this review special--something that's close to my heart (just like my other 100 markers!). For those of you who know me, know that I love my pooch Ryno. He's a Cavalier King Charles Spaniel, and yes, is treated like royalty. I have yet to meet a Cavalier that hasn't been sweet, awesome, and overall just a great catch! I have not adopted from this rescue, but know people who have, I've also met a few people affiliated with the rescue at various meet ups and dog shows throughout IL and even WI. :-) You couldn't ask for a bunch of better people! Here's a little about their mission (taken from their website): GCCR's mission is to help ensure the health and security of abused, abandoned, and otherwise endangered Cavalier King Charles Spaniels by rehabilitating and placing Cavaliers from shelters and similar situations, by assisting breeders and owners in finding new homes for their Cavaliers, and by providing to the public educational materials and consultation regarding Cavalier health and care. The growing popularity of Cavalier King Charles Spaniels has prompted increased breeding by unscrupulous breeders and puppy mills. This development suggests that owners' concerns about health as well as the number of Cavaliers in need will only grow. Placement of Cavaliers in new homes without appropriate, knowledgeable veterinary testing may result in unforeseen, serious heartaches for new owners. The GCCR as well as other dedicated Cavalier rescuers and owners are here to help.

It seems like the two other reviews say it all!! I volunteer with the GCCR and can't believe how…read moresupportive, nurturing, and selfless this group of people truly are. We have members who have owned cavaliers for over 20 years and novice owners. All of which are dedicated to educating the public, raising awareness, and rescuing these lovely dogs. Please join our group on facebook or check out the rescue website: www.gccavalierrescue.org

I rescued my senior dog from this rescue back in 2020. We loved this dog very much and he gave us…read moresuch happiness for the last 5 years. Please beware of this rescue. Unless it has changed read their contract which states that they will not let you change the microchip to your name, it stays in the rescues name so that if your dog gets picked up by animal control they will charge you if you want the dog back. Quigley was my dog and I put my phone number on his collar but he was a very loyal dog and did not ever run away. My current vet said that rescues aren't supposed to refuse to change the microchip. You pay for the dog...it is yours forever.

I adopted a dog from this center and was told she was fixed. Come to find out she was not and…read morebecause I moved to another state the agency said that they couldn't help but they would take the dog back. Ask for proof of spay and neuter!

I attended big run wolf ranch for a family day, which happens once a month during certain months…read more Otherwise you can request a private visit. The parking situation at Walmart had me a little confused because I don't know directions of Southwest.But I was able to find where the busses, which seemed like two would run a continuously. When dropped off, it was a short walk to get to the front to pay your entrance fee. You could use cash or credit. They had a small open field for where they did presentations. If you want to be able to sit down, I recommend coming a little early, otherwise you will either stand the whole time or you can choose to sit on the grass. It's not a very big place.So once you walk around, you kind of see all of the animals, some a little bit harder to spot. It's cool to see wolves and learn a little bit more about that them about the tigers and the bear. They also had silly safari come out to do a presentation which was really cool to be able to be up close and personal with some of the animals that they brought. They do have food that you can buy on site.If you're feeling a little hungry. We did get a raffle ticket, but I have no idea when the raffle was happening as we didn't stay all day .But overall, it was a fun experience.It's so you make it what it is. You catch the bus back to the walmart parking lot where they dropped you off.

Went here for a family day and had a good experience. The bus experience was a bit tricky since it…read morewasn't clear to me which part of the enormous parking lot was the southwest side, however it was a bit more apparent when I saw lines forming after 10:00. When going there and back, it seems like there were 2 busses making frequent trips, so the wait was fairly short for the shuttle. The process of getting in was fairly quick and efficient, with separate lines for cash and credit. Near the entrance, there was a large space for watching presentations, which were fairly well done -- similar to what I've seen at other similar shows. It would have been nice to have some more bench seating, but this seemed sufficient -- with most patrons standing and some sitting down on the grass. The remainder of the facility featured animals scattered throughout different cages, and some chickens running around throughout the farm. During my visit, many of them were resting though at times they would walk around slowly. Some of the smaller animals were a bit more difficult to spot as they would blend into their surroundings. Overall, a fun experience and one of the few spots in the midwest where you'll be able to see several wolves together like this (I believe Wolf Park in Indiana and Brookfield Zoo are the other ones nearby Chicago - with other options in Ohio, Minnesota, and Missouri for a slightly longer trip).