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    ARFhouse Chicago

    3.0 (21 reviews)
    Open • 7:00 am - 7:00 pm

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    Ask the Community - ARFhouse Chicago

    Review Highlights - ARFhouse Chicago

    “Also, you do not even pick your adopted friend from the Arf House, you pick them up from another location.”

    Mentioned in 7 reviews

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    Red Door Animal Shelter

    Red Door Animal Shelter

    (71 reviews)

    West Rogers Park

    I take my bunny here for nail clipping. Recently I learned that there is a spa package. I tried it…read moreand bunny seemed pleased ;) I also enjoyed the bunny yoga, made it for the first time. Great for yoga beginners.

    My experience here was as a volunteer. Every time I came in to help, I was made to do common room…read more(the main rabbit and cat room). It was always filthy, many of the fleeces were covered in so much fur that I was worried about the rabbits getting a blockage, water bowls were often fully empty or had literal soap suds in them. The volunteer coordinator suggests you "spot clean" the litter boxes, though often they are so saturated that the pellets they use as litter are disintegrated. It put a bad taste in my mouth that staff was not following the basic "contact time" instructions on the bottles of Rescue when they claimed they wanted to kill bacteria. They kept a sick cat with giardia in a cage first thing when you walked in. He had a sign that said not to touch him, but not what he had. I saw senior staff repeatedly handle iso animals with no gloves. I saw them put iso laundry right into a pile with the other laundry more than once. I found a wet pile of laundry with feces (or litter, according to the literal president -- not sure that's better) stuck to it sitting on top of the dryer. I was written up for making staff "feel bad" about not knowing how to disinfect stuff when they claim to have vet tech experience, and for not being nice enough about the "litter" on the wet pile of laundry. I saw other volunteers regularly mix in BnB laundry with shelter laundry -- with what I would consider a homeopathic amount of bleach. They were not chastised for doing laundry incorrectly. In fact, they were allowed to train me on laundry. I tried to report a possible historical ringworm infection to the staff just so they knew to be mindful to check themselves and animals for sores, but instead got met with bizarre legalistic stuff about how I might as well be suggesting that I could have gotten it from "invisible space aliens" (that's from the president directly). Look at these photos and tell me if you think it's insane to think someone could catch a fungal infection here. I was then banned -- again, the stated, written reason being that I disagree with their veterinary practices and they've been doing this for 26 years blah blah blah. Ok. I'm really worried about how much else has been swept under the rug in 26 years, then. The president was so cruel to me when banning me that I immediately went to urgent care for medical clearance. The NP was grossed out and suspicious when I told him I got yelled at for trying to let them know about a possible exposure. Staff here does nothing but bully people if they trust you enough to let their true colors show. I have personally heard them do it about sexual orientation, weight, and ethnicity -- they even had rabbits with antisemitic names they got from Seinfeld (they are not Jewish themselves). They stood silently by while a senior volunteer made fun of my sexual orientation the first time I met her, even. They do not have a pride flag hanging anywhere. I wish they would change that, because maybe there would be fewer homophobic and transphobic comments. Though everyone here reflexively "punches down" so much due to their low self esteem that it seems they can't even keep track of what they say. Just know that if you have a certain skin tone, everyone here older than 40 with a sensible haircut has an opinion about your hair being "unprofessional" if you do anything but make it as straight as possible. I grew up in a hoarded house, and I have to be honest. That's what this shelter feels like and part of why I wanted to help. They cannot keep up with the animals at all, especially not while running HareBnB. Over the holidays, for maybe 3 full cumulative weeks of the year, volunteers handle everything in the shelter except paperwork and isos. No one is properly trained -- in fact, I trained several people after doing common room only ONE time. But these photos were taken when BnB wasn't busy. This is what their performance looked like when they had one more staff member than they do currently and very few BnB guests. And I heard the president and VP talk about buying more BnB space as a potential for the future! I don't have a rabbit currently, but if I did, I would not trust BnB. I am telling everyone I know with rabbits not to board at BnB. For a while, they were the only game in town, but now you can do better. I had already stopped finding joy in volunteering, because as soon as I would come in, the volunteer coordinator would sit at a computer and pretend to look at spreadsheets. That would devolve into hours of me hearing her talking and laughing while I did what would've been her assigned work. No thanks. As you can see, there's clearly enough to be done that we both needed to be working at the same time. I would love to see them change ownership and find a crew really dedicated to the mission instead of dedicated to doing a bit less than the bare minimum. It seems like this shelter used to be good, but maybe it was just the quirkiness of a bunny shelter.

    Be Fido's Friend

    Be Fido's Friend

    (9 reviews)

    Noble Square, Near West Side, West Town

    I absolutely love my dog from Fido but I have to warn people about what goes on there. I adopted a…read morePomeranian and when I visited her twice she was calm and sweet to all people and dogs. 24 hours after adopting her demeanor totally changed and she was aggressive to others and dogs. She is amazing to me but I know now she was definitely drugged before we met because she has severe social anxiety. So just beware! They will drug aggressive dogs so you will be fooled. I love my dog so much and we have been training and her vet gave her trazadone to calm her which works wonders but ethically, this is not a good establishment.

    I love BFF. I was looking to foster for a local rescue and my vet recommended Be Fido's Friend. I…read moream SO glad he did! I filled out a foster application and 'Liked' them on Facebook (https://www.facebook.com/BeFidosFriend) One day I saw a photo they posted of this adorable little grey dog in a cage saying they needed someone to volunteer to foster her so they could bail her out of the pound. I eagerly volunteered. I was so excited to pick her up---BFF arranged to have her looked at by a vet, spayed, chipped and vaccinated before I got her. I immediately fell in love with her. It wasn't long before I knew I was never going to be able to give her back. I adopted Poppy back in November from BFF. I am so grateful that they were able to introduce me to this little pup who I've grown to love as if she is my own child. I then fostered another dog through them who I also fell in love with, but this time I was happy to know that she went to a really loving home. BFF is great. They aren't pushy at all like a lot of rescues are. Everyone is so friendly and helpful. They offer you some bonuses when you adopt from them, like lifetime help and support for your dog among other things. They are completely, 100% run by volunteers which is extremely impressive. They recently threw a really fun fundraiser at Bucktown Pub which was a great way to give back to the rescue and all of the lives that they save. I've volunteered with various rescues over the past few years, and I must say Be Fido's Friend is one of the best ones I've had the opportunity to work with. I highly, highly recommend them to anyone who is looking to adopt or give back and help some pups.

    Famous Fido Rescue - Nov. 2023

    Famous Fido Rescue

    (90 reviews)

    Irving Park

    The staff was so accommodating and kind to fit our last minute need for help!…read more They clearly love animals

    It pains me to write this review, because it probably harms the beautiful animals at this place,…read morethan the business itself. I recently lost my cat of 19 yrs, that left a huge hole in my heart. I decided to pour that love into a new rescue. So i searched online, found famousfido, listing a kitten as 4 mos old, that needed a home IMMEDIATELY. I fell in love, and the emails went as far as sending photo's of my home so they can assess a good fit. I set up his room, bought new toiletries, food, watering stations, excited to meet my new lifetime pal. When I got there, my first interaction was with Gloria - the owner. I said, Hello. her first question was "Whats with the gloves?" - I wore latex gloves to protect myself and the animals from any illnesses. I said I was just trying to be sanitary. Then I met Jen, who then changed the tone of the adoption, first she said the cat is too young (4 months), then she said she is bonded with her peers. Who then tried to steer me toward multi-cat adoptions or an older cat. I quizically asked about some other kittens, and she was dismissive as too young or coupled. I cant help but to feel I was turned away for some reason or another, based on superficial whims. Its quite a shame of the switch n bait here. Theyre are a lot of loving animals here that need loving homes, and have loving futures. But their life is dominated by the arbitrary whims of the owner. This breaks my heart. Ive been totally dismayed and turned off by the entire adoption process, as its more a money making machine than actual best interest for animals in need. Do not stop trying to rescue, as these beautiful creatures deserve a chance at life. But do be aware that this is a very strange, disorganized, and arbitrary organization

    ARFhouse Chicago - animalshelters - Updated October 2026

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