Great staff. I had researched cats on line and knew the one I wanted to meet. The staff were great,…read moremeet went well and the adoption process was easy. The huge problem was my cat was starving. When I looked at the records this small cat lost 20% of her body weight in about 3 months. When I got her home and fed her the same food she couldn't keep it down. If I continued with feeding her that food, and I added a good quality canned food, same issue, she wouldn't have last 6 weeks. Luckily a friend gave me a bag of food which I tried. 3 months later she is healthy, great weight and happy. I know they are a huge number of animals to watch but even their vets commented on how skinny she was and how she was losing weight. There is some lack.

Have been trying to adopt a surrender. We've talked to several people about this and each one…read morepromised to call back. We know the person that surrendered him and this is where he took him. First we were told he had been neutered and it would be a couple of days. They knew we were going to take the dog! Called today, got the run-around, put in hold and then disconnected. Called back and was told the dog was "transferred" but they would not divulge where he was taken. We were told a manager would call back ... didn't happen. Sent an e-mail to Darlene, the president, again no response. How sad. I used to donate a lot of money to this shelter, but stopped because of poor practices. I'll send my money to Felines and Canines. They genuinely care about the animals. Please don't take your dogs there!

I want to give more than 5 stars for NLOL. Our adoption counselor Jackie is just amazing in terms…read moreof support she provides! She checks in with me about the dog almost everyday provide appropriate support and guidance every time when I was faced with difficulties because the dog was not fully house trained. NLOL offers two week foster period before adoption, which is a wonderful mechanism to get to know the dog before the big commitment. I am still in the middle of the foster period but I am just beyond impressed by the support I was given. It has been an wonderful experience so far. I would recommend NLOL to everyone who is considering adopting a dog!

If you read nothing else - fostering with New Leash on Life is the best, no-regrets decision I ever…read moremade. If you want more details about how and why I reached this conclusion, read on. I wanted to volunteer with animals, and I was frustrated by the larger organizations extremely limited opportunities and complicated process to volunteer. No, I didn't want to read a 50 page manual and take a test just to clean cages. I wanted to make a big difference in the lives of dogs and help Chicago become a no-kill city. Surely, it couldn't be that hard to find an organization with no red tape and an easy process to volunteer. Enter: New Leash on Life. I found them about 2.5 years ago on this Yelp page with their address listed downtown. I later realized this downtown address was only a PO Box which means NLOL does not have a physical location/adoption center. The implication of this is that all dogs go straight from rescue into foster homes until they find their forever families. This process can take weeks or sometimes months - depending on the dog. Don't let the uncertainty of a timeline deter you - fostering for New Leash is an absolute dream and here are my top three reasons why: 1. Unparalleled people - the nicest and most sincere adoption counselors. They constantly check up on the pups, their progress, and making sure you as a foster have everything you need. Not just via email- typically by text messages which means a quick response time. 2. Super flexible - a. Vacation or trip? No problem! New Leash will work with you and your schedule b. Work long hours? No problem! New Leash can schedule a walker to come during the day 3. And last but not least, THE DOGS. They really know how to pick them. Every dog that I've fostered has been kind hearted, adorable, and an A++ cuddler. Every dog deserves the right to a loving, safe home. Yes fostering is a short term arrangement, but it's a critical piece to helping these pups find their long term forever. Nothing makes me happier than seeing every dog I've fostered thriving in their forever homes. If you're on the fence about fostering, just try it. Anyone who loves dogs can do it and do it successfully. It is an extremely rewarding process and this organization makes it SO easy.

We adopted Mulder (FKA "Cider") shortly before Christmas. Even though we were running late to the…read moreadoption event, MARS representatives stayed late and made sure we had a connection with the dog that we only originally knew from pictures. Their care and concern for the puppies was evident. They also helped us select the right dog food and essential accessories, which helped us immensely. They were honest about his lack of housebreaking and leash training, and directed us to sources for assistance in those areas. Since we got Mulder just before he was scheduled to be neutered, MARS provided a $75 rebate with proof that the dog was fixed (required with the adoption contract), which was sent to my PayPal account. He was also up-to-date on his puppy series shots and very healthy. Although we never needed it (yea!) also knowing that I had a month of free health insurance for Mulder was also very comforting, as was his microchipping. Throughout the process MARS representatives have been very responsive and communicative, answering even the "tough questions" and concerns. I'm sorry for the experiences that people had 2 years ago, a sick puppy is no fun. Thankfully, our experience with MARS has been excellent in every way, and I would definitely adopt from this no-kill rescue again.

Working with MARS has been a great experience for us! My husband and I searched online for…read moreadoptable puppies, and that's when we found MARS. We found the most adorable puppy, Hannah (now Bailey!), and filled out an application, which was reviewed and approved in a very timely fashion. We were even able to reserve Bailey in advance, which meant we didn't have to worry about missing out on her or something going wrong. Shortly after we were approved, Alex got into contact with me via email (which is great for me!). I asked TONS of questions and wrote a few lengthy emails- All of which Alex responded to usually within a few hours and took the time to go over everything I wanted to know in detail. We weren't getting this kind of attention with other rescues, so it was a great feeling to see how much they care about their animals and finding them good homes! When we went to our adoption event, they offered to stay a day late since we couldn't make it for their original time due to a family wedding. They gave us all of Bailey's medical records and explained everything on there. They made some great recommendations for food, treats, toys, and keeping her healthy. We took Bailey home that day, and couldn't be happier! She's a wonderful pup, and has been a wonderful addition to our family!

Went through the application process and on that application I stated I had declawed my previous…read morecats in the past. This is something I had no idea could effect the cat negatively. When asked why I had declawed and if I would in the future I responded with "The reason I have for declawing just the front claws is because that is something my family cats always had done and it never seemed to effect them. I'm open to changing my mind about this. I have never seen it cause issues in a cat I've cared for (if done young), but if there is research it does negatively effect them, then I would rethink my decision." That response was meet with a declining of my application and no further communication. I responded twice saying I would respect the policy and not declaw. Still no response. I also called and left a message. No call back, no response. Very unprofessional and disappointing.

I LOVE "Friends" and have them to thank for pulling my sweet little Stella from CACC. She was…read moredropped by her previous family with no info, was scared and sick with kennel cough. I met Stella (formerly known as Camilla) through a friend of mine that has fostered many dogs for Friends. Their volunteers really love animals and give these dogs loving homes while they wait for their "forever home". They also do an excellent job taking care of medical issues prior to adoption. I strongly believe rescuing a dog is best - and I think a foster organization like this can be the best way to find your perfect rescue dog. The foster parents can give you the scoop on the dog's personality and training level. I say thanks everyday for Stella being in my life thanks to Friends!

I am a crazy cat lady. With that said, I always look for excuses to pat more cats I can find. On…read moreone October off-work day, I made a reservation for the "Tree House Humane Society" cafe to see some cats in West Rogers Park. Reservation was done online and no deposit was needed. I paid $10 onsite which included a drink or pastry of my choice and 30 min play time with these feline beauties. When I arrived at the cafe at the scheduled time, the young lady at the cafe informed me there was only one cat in the cafe area but offered me to see some more cats upstairs. Honestly, that was a great trade-off even though she kept apologizing to me for the inconvenience. I was able to enjoy my iced chai and visited some kittens and adult cats in different colonies. Toys and hand sanitizers were provided as we entered and exited each colony. The barista lady introduced me to the cats that were awake for some playtime. Too bad 30 minutes went by way to fast and it was time for me to leave. "Tree House Humane Society" is near the 49B (Western) bus stop. I personally had to take 3 busses from my house to get there, so I do recommend driving since parking should not be too hard to find. There are spots by the building for the patrons I assume.

What an impressive rescue shelter. It was the first stop on our journey to find a new cat. The Tree…read moreHouse staff was extremely friendly and helpful. After reviewing all of the adoptable felines, we fell in love with a small 1 year old cat that they called Toaster. She is perfect. Because of Bissell's Clear Out The Shelters" special (May 1- May 17) adoption fees were reduced from $115 to $70.

I love Rockstar Pets! My pug Ozzie has been going here for enrichment for about a year now. He is…read morevery well treated; he's eager to go in whenever we walk there and the staff give really nice comments about him and communicate whenever there have been issues (like one time when he hurt his paw a bit.) I also love that when we leave town, we can board Ozzie in the same place he already knows, with the same great people looking after him and also all his pup friends! Also the location is very close to the eastern end of the 606 so it's quite easy to walk/bike to from much of Bucktown/Wicker Park.

Rockstar pets is amazing. They did such a great job training our puppy in puppy training. He loves…read moreit there so much that most days he doesn't want to come home with us. The staff is so knowledgeable and kind. If you're thinking about taking your pet to rockstar pets, do it!

Virtually Home is dedicated to improving the lives of animals in Chicago through rescue, adoption…read moreand education of their human companions. Virtually Home is comprised of a network of dedicated rescuers, volunteers and foster homes. Together they work under a unified mission and fight for the lives of homeless animals in Chicago. Virtually Home's set up is unique in the fact that all of the animals available for adoption are currently living in foster homes. Foster homes make a great scenario for potential adopters to meet & mingle with furry friends. A casual, home-like setting brings out the best in animals for adoption and helps adopters get a true sense of the personality and characteristics of the animal in consideration. I can't say enough great things about this organization. They are very dedicated to adoption and awareness, and work with potential fosters and adopters around all issues. Virtually Home also works closely with other shelters and animal welfare organizations throughout the area!

I recommend against dealing with Virtually Home. I found them to be very uncooperative and…read moredifficult to work with. It's unfortunate.

Maxine is a fraudulent account created by a known animal abuser who has been banned from adopting…read morethrough Great Lakes Pigeon Rescue. Great lakes pigeon rescue does nothing but go above and beyond for their animals. Everything negative "Maxine" said in their review is a blatant flat out lie. Myself, and others I know personally have had only positive things to say about receiving birds from GLPR and GLPR does their utmost to meet the needs of their birds and their prospective adopters.

they take in way more birds than they should. they lack the actual space for the amount(OVER 600…read moreBIRDS IN A STORAGE UNIT) of pigeons they have right now. the majority of the birds reside in non predator proof pens purchased from Amazon. the reason they should be predato proofed is because the amount of wasted feed and grain will attract rats(likely already has) and hi high would be able to chew through the flimsy wire and harm the birds who aren't allowed to perch 4 feet off the filthy floors. several female pigeons forced to lay eggs without nests which is extremely stressful as these are not chickens. pigeons require a semi private nesting space in order to not perpetually keep laying. the food and water containers are open air cat litter boxes which get easily contaminated with feces and require cleaning and refilling more often than standard pigeon/poultry feeders and waterers. The rescue often will put "undesirable" birds that aren't as human social in these pens to LIVE in. Sometimes these birds may not be adopted for months and will be forced to live in these crowded dirty pens longterm. Do Better Great Lakes!!

Could not have had a better experience here! Sage, our adoption counselor, was super knowledgeable…read moreand took the time to really get to know us, answer any questions and suggest which cat would be the best fit for us. He did a phenomenal job, as the "Duchess" is already bein' a lap kitty the first night home. We're really so appreciative and are excited to give this lil' girl a loving home experience. Also this is a beautiful facility! It's heartwarming to know that these rescue animals have a wonderful space to stay until they are carefully placed in their new homes. Well done HHS!

Adopted my most amazing dog Marco from here 9 years ago :) he's the sweetest boy I'm so lucky to…read morehave him. Thank you for saving him off the streets