Eric responded immediately to my inquiry. He did a fantastic job on a well worn flooring for which…read moreI was grateful. His enthusiasm and pride in his work made the experience even more memorable.

I want to clarify a few points in response to the owner's reply…read more The issue was not "pickiness." Visible lines/stains appeared after the cleaning. When the couch fully dried and the marks became clear, I reached out the next morning and asked if he could come back to take a look so we could figure out a solution. Those text messages are included in the photos posted with this review. He declined my request to return and assess the issue. The emphasis on "3 months later" does not change the issue. Because the service was paid through Cash App, I had to explore a dispute through my bank. I was advised the dispute will take 60 days or longer, which it did, and that I should also continue attempting to resolve the matter directly with the business. I did exactly that, but the owner declined to come take a look or consider the partial refund I suggested. The response also continues to reference a small spot I treated beforehand, which is unrelated to the marks shown in the photos. It's also worth noting that the couch was never re-evaluated by the owner after it had fully dried, which is when the marks became visible and why I asked him to return and see the issue in person, but he declined. Throughout this process I have focused on the service itself. The responses instead focus on labeling the customer as "picky," a "bully," or suggesting the need to "be selective with customers," rather than addressing & helping the issue. Which is a concerning business interaction as most customers, like myself, found him through Yelp. At this point I'm not interested in continuing a back-and-forth here. If the owner would like to revisit the issue and work toward a resolution, I'm open to that. Otherwise, I'll let the photos, texts, and documented communication speak for themselves.

Bryanna and her team have been absolutely instrumental to the success of my Airbnb business. Since…read morelaunching last summer, I've been searching for cleaners who not only do excellent work, but who truly understand how an Airbnb needs to operate -- and Bryanna's team delivers on every level. In the course of running a short-term rental, things inevitably come up between guest check-out and check-in, and her team has been phenomenal at stepping in and making sure the business keeps running smoothly. Bryanna is incredibly organized, detail-oriented, and knows my home inside and out. She proactively keeps me updated on when to restock inventory and maintains an impeccably organized supply closet. Cleaners are a critical component of any Airbnb operation, and Bryanna truly gets it. Her professionalism, reliability, and attention to detail give me total peace of mind. Thank you to Bryanna and her team for all your hard work and for helping everything run so seamlessly!

Bryanna Sullivan and her cleaning team has helped our small Airbnb business with maintaining its…read more"super host badge" during our first busy summer season. She provided us peace of mind with excellent communication, going above and beyond in terms of service provided and being very organized. Bryanna's communication was excellent, always responding to our questions and concerns. Last minute bookings were easily scheduled with Bryanna ensuring that our home was taken care of and clean for the next guest. Bryanna goes above and beyond delivering quality short term rental turnovers and house cleaning. She was able to connect to the right people to help us with minor repairs within the home. She has even helped us with occasional request that are out of scope from the day to day cleanings. Bryanna's organization has placed us at ease with scheduling our short term rental turnovers. She has been great to work with; without a doubt I would HIGHLY RECOMMEND utilizing Bryanna and her team for any home cleaning services.

I had Joe from J & M carpet cleaning come to my home to correct a carpet buckling problem in my…read morebedroom. Joe quickly responded to my request and came out the next morning. He and his co-worker were on-time, polite reasonable priced and cleaned up nicely before they left. They even moved some furniture that my husband and I did not have the strength to move. I recommend that J J & M for your carpet cleaning, stretching or repair needs.

I can't say enough good things about J&M Floor Covering! From the first phone call with Hoss, he…read morewas incredibly responsive and offered a free onsite visit to confirm job site and measure. I needed carpet replacement in a home I was putting on the market quickly, and he understood the urgency. He provided a very reasonable quote and scheduled the work promptly. The installation crew was clean, fast, and respectful of the property--which is so important when you're prepping a home for sale. The carpet looks fantastic and helped the house show beautifully. I also used J&M for tile cleaning at the same property, which was a last-minute request. Hoss gave me a competitive price and still managed to squeeze me in, finishing the job quickly without cutting corners. If you're looking for professional, reliable, and fast service, I highly recommend J&M Floor Covering. They made what could have been a stressful process smooth and easy!

We've been working with Kat & her team now for a few months for our short term rental in Oakhurst…read moreand have had a great experience! We live out of town so our cleaning team is really our boots on the ground. It's critical that we have a team in place that we can trust to do a great job and be super responsive. We've been getting excellent feedback from our guests on how clean and fresh the home is and just got another renewal of our Superhost Status on Airbnb! We allow dogs, so that adds in an additional factor! We typically have 1-2 cleanings a week and she has a great team to support that volume. We're really happy with our experience with Kat & Peachy Clean and recommend her to anyone looking to have a great cleaning partnership!

I have been working with Kat and her team for the past few months now and we are so happy with the…read moreexperience! They are thorough, reliable and very detail oriented. The home looks spotless and fresh every time and we've had several guests compliment us on how clean the home was. They are also very particular about staging the home to make it look exactly like the photos every time! Kat and her team are friendly, respectfully and easy to work with and communication is always smooth. After having gone through a few cleaning crews, i can confidently say that they are one of the best in the area. If you're looking for a cleaner who is professional and trustworthy, I highly recommend Peachy Clean. Five stars all the way!

So thankful to the SteamKLEAN team for doing such a great job on our carpets! Will definitely call…read moreyou again when it's time for an amazing carpet "kleaning" and a terrific customer service experience for such a fair price :) Bravo!

From the owner: Great service , on time, and wide range ofmcleaning optionsread more

I've used Clean to the Maxx for several years and recommend him to any family or friends in need of…read morecarpet or tile cleaning. In my last house, I thought my grout was a whole different color than it was after Shaun cleaned it. After seeing the difference, I was shook. My new house has light grey grout that is so hard to keep clean, but after cleaning and sealing, they look great! Thank you clean to the Maxx for a professional clean, and always the best customer service!

I would not recommend this carpet cleaning company. I specifically explained that my area rug had…read morebeen in storage for 2 years and had cat urine throughout it. The technician assured me they could properly clean and deodorize the rug, which led me to believe it would be treated professionally at their shop. Instead, the rug was cleaned in my driveway in a very basic manner and never taken in for the deep cleaning it clearly needed. The odor was still present afterward, and I feel the service provided did not match what was promised. I wish they had been honest upfront about what they could or could not do instead of giving unrealistic expectations. Very disappointed with the experience.

Mark is an amazing and skilled individual, businessowner, and family man…read more I requested for him to come over and seal my new home that was just built within the Granville home community and he did come. He came on time, inspected the entire house thoroughly, gave me the most sincere and thorough feedback I've ever heard from any business. It was as if Mark considered me a part of his family after we met for the first time, and he did not take any shortcuts to help explain every nook and cranny on how I can maintain the floors, bathrooms, and tiles on my own without having to spend a small fortune... I know he cares sincerely for his customers as he made it all the way down to physically inspect everything, left the fairest estimate should I seal the entire house, provided his advice, honesty, and left after providing a piece of his skilled expertise and experience in order for me to maintain my own home thoroughly and successfully for years to come. Mark is extremely skillful, honest, sincere, and literally the best they come! For reference-he even services the burger franchise chain Five Guys within the area, and you can probably guess how greasy things get with them! As the phrase goes...Bring food for one they will eat one day. Teach them how to fish and they will be able to sustain for the rest of their lives. Mark has taught me how to fish and his expertise and experience will be utilized from now on to keep my own home clean for years and years to come. Thank you Mark for being who you are and paired with your expertise and experience-truly makes an AMAZING business! :) -One happy customer!

Like others here, I had used Mark for years, great work every time. When Rudy arrived and informed…read moreme that he was the new owner, I saw no reason not to give him a try. He steam cleaned my tile floors and did a good job. He gave me an estimate on my stall shower. The tile needed cleaning from the waist down, not the entire height of the walls. He said that he'd clean the tile and grout and re-caulk everything. His exact words were "it will look like new"; the price $400.00 (for half a shower). He completely OVER PROMISED. The tile looks OK, the grout is still gray, it doesn't look like new at all. When the caulking he applied came off in strips I called him back. He made an appointment but had to cancel for illness, he said he'd been in an accident a few days before, HE DID'NT CANCEL UNTIL AN HOUR BEFORE HE WAS DUE. I made a second appointment and the morning of, he texted and said he'd put the wrong address in his GPS, HE HAD BEEN HERE THREE DIFFERENT TIMES, so why he was lost is a mystery. I asked if he needed directions, he simply quit responding and never showed up. WHAT A TERRIBLE WAY TO DO BUSINESS. I really wanted to give him a chance, but in the end I feel that I was ripped off. Save your time and money and call someone else!

Great service! My husband and I went out of town for two days and our cat hid in the closet to our…read morebedroom and thought that he was outside when we left. Thank goodness that he was fine! But our bedroom smelled pretty bad I called Champion cleaning Service. He cleaned our carpet so well that the smell was gone! Thank goodness that I called them I highly recommend Champion Cleaning Service!

Will at Champion Cleaning, along with his wife, did an amazing job cleaning the rugs and carpets in…read moremy home. From start to finish the process was seamless and communication was outstanding. Called a couple days before New Years and Will was kind enough to book for New Years morning (that, to me, speaks very highly of his work ethic). He showed up 15 minutes ahead of time and did a very thorough job cleaning our rugs and carpets. He also helped clean a couple of stubborn stains. I also learned that he does upholstery, tiles, and leather as well. He provided tons of pictures and the price was very reasonable. I am super happy to recommend Will and Champion Cleaning Services to anybody in the area.