Prompt, friendly, good service! Lance and Karl were on time and finished the job quickly. Will…read moredefinitely use them in the future

I understand why Apex has such great reviews! Awesome service, terrific pricing, and cleans up…read morenicely after servicing. Something to note--hard to find someone who will service non-American washer/dryer! Thank goodness for Lance!

I requested a quote from VinTech to see how much it would be to look and repair a upright freezer…read more Vince came back with a prompt response less than a few minutes of requesting a quote. Told him the model I had and he was upfront with saying it might be difficult to get parts for my particular freezer if needed parts to repair him. Vince's prompt response and upfront of potential parts issue was awesome customer service and I would look up Vince and VinTech for any other appliances repairs in the future. Thanks Vince.

Hire VinTech. You can stop looking for another technician. My Samsung Model #: RF32FMQDBSR/AA ice…read moremaker is fully repaired after years of having issues. Samsung Model #: RF32FMQDBSR/AA ice maker. If you have this refrigerator you know the ice maker is a problem. Samsung did a repair under warranty but the ice maker continued to freeze over and leak water from the ice chute. VinTech was punctual, efficient, thorough and took care with the items in my refrigerator that be needed to move to do the repair and also took time to clean up when he was done. He even followed up a few days after the repair to see if everything was working. I contacted VinTech to diagnose my ice maker and he responded quickly. He was available in a few days. On the day of the repair he provided a helpful tracker to let me know he was on his way and how long until he got to my house. After diagnosing the symptoms he took some time to explain what was going on with the ice maker and provided a repair option that he did for other customers that worked for them. Having done research on this ice maker I understood what his repair would do and it all made sense to me. He completed the repair and told me to what to expect in the next couple of days. I checked the ice maker a couple days later and to my relief I had ice!

Freezer door wouldn't close properly so I called on a Sunday evening & Dustin talked to me about…read morethe door. It was leaking slightly so he came over the next day at noon to repair. Quick response, great customer service, quick repair and reasonable price. Thanks Dustin!

What went well? Everything. Quick, efficient, kind and…read moreprofessional. I felt price was reasonable especially for a Sunday afternoon. We won't call anyone else for appliance repair. They called the next morning to insure our problem had been resolved. Who does that anymore? 5 star customer service.

Edgar is absolutely amazing... I was sitting in the Starbucks down near Lowe's getting ready to go…read morein and order a new dishwasher because I had called five or six other Appliance Repair shops and I got these AI people asking me questions and the AI was so good that I couldn't didn't realize it was AI till afterwards and I was very frustrated cause I just wanted to talk to a human being to figure out if the leak from my dishwasher was repairable or not or whether I needed to buy a new one and finally I just called I called Waipahu appliance expecting another AI woman with a very seductive voice to ask me dumb questions and Edgar picked up and we spoke and he said he could come by in 30 minutes, and he did. And in 10 minutes or five minutes he diagnosed the problem he gave me a price he checked the availability of the part that was needed from the best parts supplier on the island and I had an expert opinion about whether to repair my dishwasher or buy a new one. And then Beyond that he stayed and helped me do some other things with the dishwasher I can't recommend this man enough he is really great call him first.

Like others I use Yelp to find services that I need around the house. I had an issue with my…read morerefrigerator and needed help. I submitted a request and got a prompt response. He came out that day to take a look. He did some checking and determined what the problem was and said he would get back to me. He responded to my text that he would check on the part but after that got no response. I texted a couple more times but finally gave up. I don't like to give negative reviews but I think it's fair that I give both positive and negative reviews when warranted. I guess he might have gotten busy and just couldn't get to me but I would have appreciated him letting me know.

I can't recommend Goodwin Appliance Repair highly enough!…read more My Maytag washer stopped working, and I texted Brian around 7:00 p.m. To my surprise, he had me scheduled for the very next day. He arrived around 1:00 p.m., quickly diagnosed the problem, and by 1:30 p.m. my washer was completely repaired and running better than ever! Brian and Lani are such kind, caring people--they truly treat their customers like family. Their honesty, professionalism, and genuine aloha are hard to find these days. The service call was only $200, and the replacement part was just $25. There were no surprises, just fair pricing and excellent workmanship. I really appreciated how clearly everything was explained, and I never felt pressured into unnecessary repairs. If you're looking for someone reliable, knowledgeable, honest, and compassionate, Goodwin Appliance Repair is the company to call. I'll definitely be using them again and recommending them to everyone I know. Mahalo, Brian and Lani, for your wonderful service and for taking such great care of me!

Highly recommend--Brian and Nani were fantastic. Our dryer started making a really loud, awful…read morenoise out of nowhere, and they were able to come out quickly, diagnose it right away, and fix it on the spot. It ended up being a jammed wheel, which they replaced efficiently. We have a stacked washer/dryer in a very tight cabinet space, so I was honestly bracing for some kind of hassle or damage--but they handled it like pros. They got the unit out carefully and back in with zero damage and no stress. From start to finish, they were super responsive. I got scheduled within 24 hours, messages were answered immediately, and they kept me updated on timing so there were no surprises. They showed up exactly when they said they would. On top of that, they were just really pleasant to work with--friendly, polite, and clearly knew what they were doing. Their service put me at ease, and I wish all businesses were like this. I'd absolutely call them again and recommend them to anyone.

I needed help with our brand new Bosch dishwasher and contacted Ace because they are an authorized…read moreservice partner with the best Yelp reviewsp. From my first phone call with Lynne, customer service and communication were excellent! I like that they send reminder confirmations the day prior to the appointment. Justin came out to service the dishwasher and was able to diagnose the problem right away. He was very informative and professional in his approach and extremely knowledgeable. We needed to order a part for the repair and his return visit went very smoothly. He even caught something that I would never have noticed about the dishwasher door. He fixed it and everything was perfect. I would not hesitate to contact Ace Appliance Service for my future needs.

I needed someone to check our Gaggenau oven so called Gaggenau and was given three local, certified…read morerepair companies. After reading through the reviews, I decided to give Ace Appliance Service a call. They were able to schedule an appointment within a week. On the day of the appointment they called to update me on the time and promptly showed up as scheduled. They charge $250 to come out and take a look which is fair since I don't expect them to drive to your place and work for hours without getting compensation. Justin was very knowledgeable and took the time to fully explain what was going on with our oven. Fortunately, it didn't need any repairs and we now have a much better understanding of how it works.

Repairman said my wine cooler could not be fixed because of lack of parts. He explained that US…read morecompanies have spare parts but good luck if it's a Chinese manufacturer (isn't everything made in China)? Why no spare parts? It's like built in obsolescence. I bought it from Costco too. Vinotemp. Buy at your own risk. He did not charge me for the call.

Max is a Great repairman. He explains every aspect of your job start to finish I would highly…read morerecommend his service! The quality of his work is amazing and I haven't seen this service in a long time. Cost was good and he explained why the cost and shows you each step of the process.

Sid is very knowledgeable and professional. Showed up promptly and assessed my appliance although I…read moreneeded to replace it unfortunately. I was bummed he still charged me $130 assessment fee.

I called Akamai Appliance because I found Sid so reliable. I had an old kitchen drop in stove. The…read morenew stove is bigger. Sid uninstalled the cabinet, first taking off the granite. He had to take the old cabinet to a cabinet maker and remake the cabinet 9" smaller. Sid made all of the arrangements. He cut the granite with a saw and regrouted and caulked the countertop. It's amazing and he save me lots of money by replacing the stove with a newer, better model. Call Sid. He is your guy.