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    Aloha Air Conditioning and Heating Services

    1.0 (1 review)
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    Services - Aloha Air Conditioning and Heating Services

    HVAC system maintenance

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    13 years ago

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    Aire Serv of Memphis

    Aire Serv of Memphis

    2.9
    (15 reviews)

    Beyond impressed with this company. I highly recommend you check them out for all your heat and air…read moreneeds. Honest, reliable & knowledgeable. Great service at a great price. Service so prompt, it puts others to shame. No more sweating in this Memphis heat! I believe the young man that came out's name is Josh. He was polite, professional & highly skilled with his trade. He is an excellent representation of a nice, local company. I will recommend them to all my friends & family & definitely use them again. A+

    I contacted Air Serve on 5/17 to service my inoperable unit. In short yes he attempted to upsale…read moreme to purchase a new unit, which I didn't fall for. My bigger issue is (1) they don't provide you anything in writing even after asking multiple times (2) I agreed to have them complete the repairs on my unit for a total of $1,300, minus the amount of the service call ($62). (3) The tech was supposed to be processing my payment of $62 for the service call on my debit card and he charged me for the entire $1,300 repair that hadn't taken place. I was ASSURED by this tech that it would be reversed first thing this morning by their office team. I never intended to pay the actual repair on my debit card, which I told the tech before he ran the charge. I have now placed 4 calls to them for a status update, each time i'm advised an urgent message has been sent to accounting to reverse the transaction but no reversal has taken. There is zero sense of urgency for them to rectify their "mistake". This was only caught when I asked the tech to provide me with a receipt for the amount I was paying. I have since canceled my service call with them because I have little faith in their integrity based on something so simple that was an error on their part taking an entire day to resolve. Remarkably unprofessional, inconsiderate and poor customer service. I will share this review on every platform.

    Aloha Air Conditioning and Heating Services - hvac - Updated August 2026

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