When you make an appointment and you go in and you're waiting for three hours!!! Bad businessread more

Best nail salon in torrington, CT hands down. The way they clean up your feet and massage your feet…read moreis amazing. I've been to all other ones and it's not the same. I work as a mail carrier and I visit all nail places on a regular basis for work. This place it's the best, if I could give it 10 stars I would.

Professional, knowledgable staff. Excellent experience any time I've been there. Very clean, all…read morethe equipment was new/current, not old & out of date. Really hard to put into a description. I enjoy each visit. Sometimes it's for eyebrows, other times for spray tanning and other times for many other services they provide. Really love this place. Prices are fair for the Avon area. Highly recommend.

The lady that signed me up and I bought my package from was great! Explained everything and showed…read moreme the bed so I had high hopes. Then I never saw her again. Every time after that I felt I was inconveniencing the owner to start the tanning bed for me. She was always rude to the point she barely acknowledged me. Don't offer tanning if it doesn't make you enough money to care about your customers. The first time I made an appointment because it was necessary due to covid no one was even there. I waited 30 minutes then left. She gave me an extra session to make up for it but it just dragged out my time there and I'm glad I'm done now. I know it's probably a lot for you to say hi and bye maybe even have a good day but try next time it could help!!! Good luck. Don't waste your time here.

I had an appointment at Lotus Nail Salon in Winsted for a pedicure and a full set of acrylics. It…read morewas myself, my daughter, and her friend. We were greeted and seated to wait while we chose our colors. While waiting, I noticed one of the employees performing pedicures had a very wet, persistent cough. She was not covering her mouth and was repeatedly snorting back mucus. Out of four employees, three were wearing masks -- she was not. Unfortunately, she was the technician assigned to me. I am currently 6 months pregnant, so I'm very cautious about getting sick. After several minutes of continuous coughing while my foot bath filled, I asked if I could have a mask. I was told the technician has asthma and that if I was uncomfortable, I should wear a mask. I was given two masks, which I put on. I didn't want to cause a scene -- I just wanted to feel safe. The service itself was also disappointing. After not being asked which pedicure package I wanted, I had to request the menu myself. Once the service began, lotion was applied generously to my legs for about 10 minutes -- but there was no actual massage and my feet were never massaged at all. When I asked if she was going to massage my feet, I was told she already had. At that point, I was extremely frustrated. Between being coughed on and receiving what felt like a half-done service for $55, I decided to stop the appointment. I calmly explained that I couldn't continue, offered to pay half, and left. To be fair, my daughter's acrylic nails came out mostly nice -- however, there was a black dot and even a hair stuck in the polish. Before this, I had been in a knee brace and was really looking forward to finally being pampered. As a pregnant woman who simply wanted a relaxing experience, this was disappointing and uncomfortable. I will not be returning.

Would not recommend. The man who did my pedicure was rough & actually cut my foot in two spots. I…read moreactually said ouch several times during what should have been a relaxing pedicure. At the start of my manicure his grandchild became ill in the middle of the salon. He tended to her (which is understandable since her mom & grandma we're out of the building) but he didn't properly clean up the vomit, he just wiped it down with napkins... he cleaned his hands with hand sanitizer before resuming my manicure. My nails look like they were painted by an amateur. I am put off by the whole experience & will not be back.

Stopped in today to get a spray tan in the verspa stand up booth. The girl that was working was…read morereally great and very thorough in her explanation.

I'm deeply disappointed with how this business handled a long-standing customer relationship. I…read morereturned to Wilbraham Tanning specifically for wellness and consistency, and after committing time and money, I was abruptly excluded due to a pricing and/or policy change that was neither clearly communicated nor reasonably handled. As a disabled veteran, wellness access and predictability matter to me. Instead of transparency or accommodation, I was met with silence and dismissal when I asked for clarification. No effort was made to work through the situation, respond meaningfully, or offer a fair resolution. This wasn't about special treatment - it was about basic communication, fairness, and respect. Unfortunately, those were lacking here. I would urge others to be cautious and to get all policies in writing before committing.

You will never be disappointed when you walk through the doors at DZP North. Always greeted with…read morefriendly faces and my hair has never been more healthy. Thank you Debbie for always making me feel so special, relaxed and giving me the best treatment. I never want to leave!

We go to the barber but the entire salon is great! Not only great cuts and colors the barbers do…read moreamazing fades and have scissor talent which you do not see often in a barber. A Little pricey but worth it!

I had my third spray tan with clean glow and highly recommend. Each time I felt comfortable and…read morerelaxed, the women doing the sprays are so kind and sweet, they put you at immediate ease. Tan is always even and streak free, I would be there every week if I had the time!

Jenni came to my home for a mobile spray appointment. She was on time and very professional. She…read morecommunicated with me when she was on the way and five minutes out. My tan looked beautiful for my weekend getaway.