Fantastic massages by phenomenal professionals. This an incredible place to get an amazing massage…read more Don't be afraid to tell them where on your back that your aches are coming from. They'll identify the issue and work to resolve it.

Great massage and service! Been coming here since 2017!…read moreElizabeth and her staff are friendly and knowledgeable. Whether you need a signature Swedish or therapeutic massage, they are able to relieve tension and provide relaxation in a clean environment. They are up to date on the newest techniques and are able to make adjustments for injuries. They also have a customer program where you can receive special discounts of up to 30% off if you join their email list. So if you're in need of a good massage or facial- I would highly recommend them.

The prices I don't know what they charge per unit it wasn't aware I should say I paid $500 for 10…read moreunits on each side because they gave me a cup of coffee that was from Starbucks I didn't realize because it was the first time I feel so taking advantage of please ask the amount of price per unit and don't let them do this to anybody else

As I write this I am livid! I have been a customer for many years. Prior to my relocating across…read morecountry, I was obsessed with this place. I have spent many thousands of dollars since my first visit! back in the day when Brooke was working in southington the two were an unstoppable business. When I relocated back to the east coast my first call was to 180 Renu. to my surprise, the business had exploded and there were new locations and staff. Christina worked very hard and rightfully so, opened up new businesses. Due to timing and availability I haven been to all locations since. When I had my appointment in the Middlebury CT office, I was not impressed with the staff. The young woman behind the counter did not smile, or remotely come accRoss friendly or welcoming. I was barely in the door and she rushed me in the back. The Nurse practitioner there rushed me just as much, barely speaking to me pri to injecting me. It was only when done she very fakely said " so what do you do, blah blah". literally as she walked me to the front to leave. It was so rushed I said " what time do you guys close", thinking that I was causing her to be late for something. Well, I wasn't. Clearly she wanted to leave and made me feel exactly that way. I never said anything because I give people the bene of the doubt. Maybe a bad day? No. I saw the same Front office girl in southington and again tried to politely say hello, how are you. Only again to be met with an unwelcoming stare. The Newington office was fantastic all around. I wish I could remember the PA in front desk, girls name because they were both awesome! Very friendly, very professional, very welcoming. Here's where I am extremely upset and unhappy. I was enrolled in the monthly club and for the better part of the last year there were no issues. Now, the fact that I had a large large, some of money stolen out of my account., Is no fault of theirs clearly. About six weeks ago maybe longer I was told by one of the girls at the front desk in Southington that due to the full amount, not being able to be successfully deducted, that I was going to be charged full price With no etc., etc. Now I get it, it's a business, and obviously being a faithful, client that has referred many people and spent thousands and thousands of dollars Apparently does not make a difference in being lenient while I am going through personal issues with my bank and getting the finances cleared up due to the theft. I get that it's a business. But I will this, not only did I hear it from the girl on the phone before I got there, but then one of the women at the front desk, I grossly over apologized for the inconvenience that actually only affects me as the customer, paid full price and moved on. Now, I just finally had a chance to go through my old email account and saw email after email after email basically being seven days apart from each other stating that "if I did not figure out the automatic withdrawal situation that I needed to give them a" CREDIT CARD" in all caps or I would lose my discount and be charged full price! "thanks for understanding The read exactly the way her shitty attitude intended them to . The problem with this is, you already told me this a month and a half ago "multiple times. So when I walked out, we were all under the understanding that I was no longer in the monthly discount club by having the automatic withdrawals, yet I'm still getting these distastefully written emails That most certainly came across as if they were yelling, and being disrespectful. They were also repeated every seven days until 8 July. Now, I would never, ever say that Christina is not fantastic at what she does, because she is. We all know that you are only as good as your office staff, regardless of you have following your name and signature. I myself have been in healthcare For many, many years, and if anybody ever spoke to a customer the way that I've been spoken to previously let alone those distastefully and disrespectfully written emails,, people's heads would roll! I don't know who this young lady named Jordan thinks she is, but she needs a serious fucking attitude adjustment, and in my opinion should be let go. But the damage is done with me. I never ever give people a reason to speak to me the way that she did via email or over the phone., And I sure as hell I am not going to allow that to happen again! It saddens me greatly that and almost decades worth of business is now worthless, and I am certain that the owner Christina will not be happy regarding these situations, but that unfortunately is not my job to be concerned about. I was a very loyal and faithful customer that is now lost due to some pretty shitty office staff! Again, I do not want these to throughout all locations and employees, that simply would not be fair. I do, however, want people to be aware of my very unfortunate circumstances. When paying for high dollar services, NO one should be made to feel the way I have

We were warmly greeted by Gianna, who was also our esthetician for the day. A quick check in, with…read moresome needed paperwork as a first time client, but prompt guidance to the room for my facial after completion. Gianna took the time to explain what was going on and gave me a step-by-step explanation of what was being done. She was careful and performed the facial with such delicate and gentle. There were about eight different steps performed during facial, including a little massage, exfoliating scrubs, exfoliating and extracting gels and tools, as well as a nice heated towel face wrap with the finishing touch of a lip moisturizer. I definitely have to return and try other services as this one was so relaxing and made my face glow! Came here for a basic facial that I purchased through Groupon

Enjoyed a great facial here. Came here for the first time with my wife and we both enjoyed our…read morefacials. Staff was super accommodating and friendly. The vibe here was definitely good. If you want to pamper yourself or just have a self care day this is the place to go. It's Definitely important to take care of yourself!

Had a massage with Alicia and it was amazing. She listened to me and provided not only what I…read morewanted but what she could tell my muscles needed. Super talented therapist! I was greeted by a very outgoing gal at the desk and instantly felt comfortable. The spa itself was clean and relaxing....great balance of zen not being overshadowed by COVID restrictions. Also good value for the service. Will definitely go back again!

Love Erina and Her team they have always been extremely helpful and professional. I appreciate the…read moretime and dedication they have shared in service always. The feel of the spa is always welcoming.

The Green Lotus Salon is nothing less than a 5-star experience. (And being Eco-Friendly is a huge…read moreplus). From the moment I spoke with the receptionist on the phone, until the moment I left, I was completely satisfied. As a resident of Cromwell, I've driven by Green Lotus many times, but today was the first time I decided to give it a try, and it was a great choice! I called Green Lotus late in the afternoon inquiring about an appointment for facial waxing either tonight or tomorrow night - and surprisingly, they were able to fit me in tonight. When I walked in, I was greeted with a smile from Monica, and she offered to hang up my coat and get me a drink. My appointment with Vanessa went very well - she introduced herself with a handshake and conversed with me throughout the appointment. I have some skin sensitivities and allergies, and Vanessa discussed these with me prior to my appointment and added them to my record. It even printed that I had an allergy on my receipt - so I'm very pleased to know they take that matter seriously! She really took her time and didn't rush through the service. If I were to describe both employees I dealt with, I'd say: Processional & Friendly. They both deserve a ton of credit for their great customer service - something that seems rare these days. The salon is very clean and the waxing room had soft, relaxing music in the background and a soothing fountain. I thought the price was reasonable and ended up booking a future appointment. If you want to get amazing service from a wonderful group of employees, check out Green Lotus Salon!

These people are very unkind. I mistakingly missed my appointment due to circumstances beyond my…read morecontrol. I have metastatic cancer and unexpectedly had to go to the hospital that day. I should have called but everything happened so quickly that I honestly was not thinking about the days appointments. I was unable to pick up my phone when they called but when I realized what had happened I called right back from the hospital. They do not answer their phone so I left a message and sent an email explaining what happened, I received no response and they charged me $185.00 for missing the appt. My message stated that I understood I would need to pay a cancellation fee and asked if under the circumstances if they could refund part of the $185.00 Well as I said there was no response. I would have been a very good client for these people as I would have utilized a number of their services on an ongoing basis. I did make a mistake but I think this is a very bad way to do business and a terrible way to take advantage of someone. Sometimes things just happen!

I went to Pure Esthetics located in Haus Of Color for my first facial. I have to say, it was…read moreAMAZING!! The room was super clean and the music was calming and relaxing. Crissy, did a fantastic job on my face and skin. She explained everything she was going to do to my face. I had the signature facial, would total recommend that one!!! After she was done, my face and skin felt so clean and refreshed. Overall, I would recommend Crissy, from Pure Esthetics for a fanatic facial.

From the owner: Facials, waxing, makeup lessons and special events applications, skin care products and sales.read more

I can't believe how unprofessional this company is. I scheduled a 5:30p.m. appointment with Bev on…read more2/9/26. I called her around 4:45p.m. to see if she can schedule me out a little later around 5:45pm-6:00pm. She said 5:45pm would be the latest. I told her I would call her back shortly to confirm the appointment as I didn't want her waiting for me. Mind you, life happens and we are all human. I had a medical appointment earlier in the afternoon which I couldn't make it too due to my hectic work schedule. I had to go to that appointment directly after work, hence my request for a later time. I called Bev at 5:15pm, and yes it was short notice but I genuinely was trying to see if I would still make the 5:45pm appointment even after my medical appointment as it was close to my job. She automatically went "ugh" on the phone then questioned what town I was in... I also apologized to her as I never cancel appointments. She proceeds to say, "you only gave me 15 min but okay thank you" with an entire attitude then hangs up. Mind you, 5:45pm would be a half hour notice not 15min. SHE THEN PROCEEDS to send a cancellation notice through the app with the following message: "this special person cancelled within 15 min notice, gave bs excuse. Tell all fellow esthies about this one". LITERALLY THE MOST UNPROFESSIONAL, DISRESPECTFUL thing a business owner could say or do. Now I'm special? That's literally crazy. I am so glad I dodged the bullet with this one. I even attached the photo for proof. Next time you shouldn't assume someone's situation before getting mad someone cancelled. I don't know you, and you don't know me. It's not like we have worked with each other in the past and I cancel left and right. What a great way to bring new clients in.

Terrific skin care. She also does body sculpting, but I haven't tried that. Appreciate the…read morepersonalized service for facials and microdermabrasion in Glastonbury. Quick response & Relaxing setting. Bev listens to needs and makes a plan to make best use of time. Lots of offerings and expertise.

For our anniversary, my husband set up 4 services for me. 1st service was cancelled 30 minutes…read morebeforehand. NO wash and blowout. I asked for a blowdryer to do myself after my other 3 treatments. "NO, that is against our policy. We aren't allowed to lend you a blowdryer" I arrived and was sat to wait for my next 3 treatments. 5 minutes later, manager advised me that both body treatments also had to be cancelled. WHILE I WAS WAITING!!! I'll never book here again. We drove from out of town. There was barely an apology, no offer of a credit for future, no gift, no offer of accommodations for later or another day. Nothing. I walked out and cancelled my 4th treatment. Horrible customer service. If you're running a biz, you need to have more than one employee to count on. Don't waste your time here.

By far the longest and by far the best pedicure that I have ever had…read more The place is immaculate & the staff very professional. Great boutique inside .