L & M Auto has very honest and capable mechanics Charges are…read morevery reasonable too. They really go the extra mile and Treat their customers with.respect

From the owner: At L&M Automotive Services, we prioritize customer experience, offering personalized service that…read moreexceeds expectations. Our technicians use the latest diagnostic tools to ensure precise repairs, while our commitment to transparency means no hidden fees. We provide convenience with flexible scheduling. Eco-friendly practices, such as recycling oil and using sustainable products, highlight our dedication to the environment. Above all, our loyalty program rewards repeat customers, fostering a strong, community-oriented relationship. This combination of expertise, convenience, and customer care sets us apart in the automotive service industry.

recently went by with idiot lite on. no oil pressure .turn off motor.original estimate to replace…read moresending unit was in excess of 500.bux.carter(shop owner)goes to work finds quicker way to install it an save me almost 250.bux.think about it???when was the last time an auto shop went to the effort of saving you money?support staff nothing short of fantastic.fair prices on tires too.

I would definitely, highly recommend Auto Zoom in Winterville! I was referred to them by the dad of…read moremy two oldest best friends. He's known me my entire life. He's gotten an engine replaced from the same place. I still did my due diligence and researched, etc. Even though they were the most expensive, the motor they found was the one with the lowest mileage by a landslide. The other reason I chose them, was because the mechanic I originally spoke with, Chris West, was extremely personable, very knowledgeable, and took the time to answer and explain all questions I had. He seemed to really take pride in his work. I got off to a rocky start with the owner, Carter, but I feel like that was in part because of me. I only wanted to speak to Chris because we had already spoken and he knew my situation. Eventually, I did warm up to him, but Chris is still my favorite! (Sorry/not sorry lol) Almost brand new motor (50,000 miles - which is 100,000 less than the old one), new serpentine belt (which it needed, the old one was frayed), new water pump, oil filter and oil change, thermostat, air filter, radiator cap, torque mount, spark plugs, intake and exhaust manifold gaskets, and transmission fluid. Also, as they were doing all this, it was discovered that I needed a new cv axle assembly. However, the guys finagled the numbers so that the final price wound up being only $6 more than the original quoted price (which had not included the cv axle assembly).

Hit a mailbox and did scrape and dent 2 scrape was 4 feet long and 2 dents between 3 x and 4 inches…read moreon my 24 Toyota just picked up and can't even tell where damage was repaired perfectly highly recommended

From start to end I was beyond happy and grateful for all the folks at Quality! The work was…read morecompleted quickly, thoroughly, and when I went to pick up my SUV they had also washed it and cleaned my interior. Who does that anymore? Well Quality Collision did it for me!! I highly recommend them to anyone needing bodywork!! A++++

After the crazy snowstorm we just got, my skid plate was full of ice and dragging the ground. I…read morepanicked because I worried it was something more serious, and I was supposed start a brand-new job the very next day. Not only did they fit me in less than an hour before they closed with no appointment, but they were kind, cleaned off the skid plate and screwed it back on for me. Shout out to Dave! He went above and beyond! I will be recommending this place- and as someone new to the area, I will be returning for future maintenance!

I've been going here for about 3 years and never had a bad thing happen. The people who work here…read moreare very kind. Of course there's a bit of a wait but that's to be expected in car service. Reliable and Kind.

Called to get a NC state inspection and the person who answered the phone kept on saying "say what…read morenow?" With two questions asked. Try to get an appointment set up for inspection and they hung up the phone. Whoever answered the phone needs to practice phone etiquette and know how to talk to customers. 0 Star

Excellent customer service! Trevor was awesome and extremely helpful with my son's car. He didn't…read morehesitate to help and fit him in the schedule. His tire blew out on the highway and they were able to get it fixed and back on the road in no time!!! Thank you!!