I ran over a car block like an absolute idiot right before my grandfathers funeral and on the way…read morehome to Jersey, our car started making terrible noises. This auto body shop was closing and when I tell you it is 98 degrees, it feels like 107. A young man named Cooper came out to look at my car, and got down on his hands and knees and fixed it up so we could get home. He refused a tip, didn't let us pay him. Even refused snacks. What a good person. We are eternally grateful.

They are the best!! The replacement looks great, they detailed my car upon pickup, and I have a…read morelifetime warranty!! 10/10 recommend

I started coming here when I moved to Greenville in 2018 to service my 2018 Ford. I almost always…read moreuse the Quick Lane services but have used the regular service department as well. Over the last three years, I have never interacted with a rude team member. From the front desk to the techs to sales and shuttle everyone is always providing a five-star experience. The service is always prompt and with a smile. They don't make unnecessary recommendations and operate with integrity. I typically drop it off in the morning before work and pick it up afterwards. I have never had an issue with my vehicle not being ready. Over the years I've interacted most with Tyler in the Quick Lane and his service never disappoints. He always makes it a great experience. I highly recommend this dealership for service and all your other Ford needs.

We purchased a 2024 Ford Edge Titanium a few days ago. After searching the internet and speaking…read morewith Shane Maness, he put us in contact with Hastings Ford. We couldn't have been more pleased with our Sales Associate, Jy'Quez Edward and Kenny FarFour our Finance Manager. We felt everyone did on outstanding job. It was well worth our 8 hour round trip drive. Thank you guys.

I had a car flooded out due to storm surge, this company came through every step of the way. First…read moretowing it to a shop for evaluation but then again being able to pick it up and perform a through evaluation and extended storage. I would hire them again with out a doubt. Owner was available phone and text and I'm sure that's not an easy thing in their line of work, honestly just a great experience.

As an update to this review on Monday, 6/19, the owner of the business has harassed my husband via…read moretext message over the weekend regarding this review after refusing to answer texts about picking up our key, and as of Monday has still refused to confirm that we can pick up the key to my vehicle when we return from vacation despite having the time to send harassing texts and write sarcastic review responses. Completely at a loss as to how to proceed, massively unprofessional, and this harassing, unprofessional behavior from shop owner/staff has ruined a vacation weekend. - Original post: Refused to return the key to my car after being paid in full for services on a Friday. Claimed they "didn't know" they were paid after agreeing to leave key with the car- we found all of this out when we went to pick the car up after hours, and it was left unlocked without a key sitting on the side of the road outside the shop. Did not make an attempt to arrange to return key until the next week- MASSIVE INCONVENIENCE when I had travel plans for the weekend. Not to mention- leaving a customer's unlocked car sitting on the side of the road with no accessible key for an entire weekend after they have paid and arranged to pick it up? Thank god I had a spare key and figured out what was happening before someone who wanted to steal my car or it's contents did. Incredibly unprofessional, and could've ended very badly, all for a simple oil change. Skip them and head to a dealership, I will next time.

I have used Carolina Collisions twice now. I can't say enough good things about Bubba and Kevin…read more The work they do is impeccable, but it goes much deeper than that. Bubba and Kevin are two of the nicest people I have ever met in my life. The first time I used them they gave me a ride back to my house and when my car was ready they came and picked me up...You can't get any better than that. I just used them again when a mailbox jumped out in front of my car. There was no question where I was going to take my car to replace the side mirror. I took it in yesterday, they ordered a new mirror, and the next day my car was ready. Now get this.. I pulled out my credit card to pay only to discover they do not take credit cards. Bubba told me not to worry about it, take my car and pay them next week. How many times do you get service like that. I actually went to my bank, got cash and went back to pay them. They are the BEST of the BEST .......... William Patrick Parker..

Awesome Body Shop! Fixed my truck and delivered the finished truck to me!…read moreThe paintwork was the best I've ever seen! Very friendly service. Truck was fixed very fast! I would recommend them!

This company is GREAT. I had two repairs on an aging Nissan Pathfinder.They do the necessary work…read moreand very reasonable charges.I would highly recommend them for any exhaust work ***** 5.0

My daughter needed exhaust repair and with us four hours away and unfamiliar with the shops in the…read morearea I took to Google. I called the Shop on Thursday told them what we thought was wrong with it. The young lady on the phone said for her to show up Friday morning, and they would look at it. She did and they told her exactly what was wrong with it and It was what we thought it was. They fixed it and got her on her way. If we should ever need any additional work done, we will definitely revisit the shop.Great affordable service!

I have dealt with Steve and his business numerous times. He tells you the cost out the door ahead…read moreof time. You don't have to leave your car there very long, mine was taken care of the same day on many occasions and his prices were very good. I highly recommend him, and he guarantees his work and products. A customer for life!!

I was so stressed when my car started acting up! Steve went above and beyond and listened, but come…read moreto find out! It was me I guess because even though she was being finicky, he took the time to verify. All Good Now! Thanks you to them and If you need reasonable prices and HONEST Service! These are your guys for sure.

Needed a tow. Roadside assistance linked me up with this company. He prioritized the safety of my…read morevehicle and myself when one of his tires blew a belt. Couldn't have predicted that would happen. Went back to his shop and fixed the tire and called to make sure I was still good and offered to come back and take care of me if not. That's a kind of service you don't hear about anymore. 100% would use again.

Service was great! Got a tow and got home. Insurance linked us to this service, so no money spent…read morepersonally for this expensive truck fix coming up.

On 15 December 2017 (Friday), my Jeep's transmission failed while driving north on I-95. USAA had…read moremy vehicle towed to Grayson's--being from out of town, I didn't know if this was good or bad, or what kind of service to expect. On top of that, I was 3 hours from home, so all of the coordination was over the phone. Fortunately, my transmission was under warranty. On Monday, 18 December, I called and explained to Brian why my Jeep was parked in their back lot. After taking my info and the Jasper case number, Brian did a lot of leg work working with Jasper to get the new transmission (plus, Jasper was relatively easy to work with). Despite being a week before Christmas, and letting me know they wouldn't likely have the Jeep ready until after Christmas, Brian and the guys a Grayson's had my Jeep ready to go Thursday afternoon. On top of that, when I contacted Jasper regarding reimbursement for labor cost (per the Jasper warranty), they told me Grayson's already sent them a copy of the work order, and there was nothing more for me to do. This was above and beyond what I expected--Grayson's was already paid in full before I left, but to go the extra step was greatly appreciated. Great work by Brian and the team. Thank you very much!

My son recently moved to n.c. and i needed to find a garage that was able to fix my sons car so he…read morewould not lose his job! Being a mechanic and running a auto business in CT it is hard for me to trust anyone.. Grayson was easy to work with and fixed his car promptly and accurately. The price was very comparable to what i would charge. Thank you and he will be using you again for all his service needs...unless he comes back home.. LOL!