Don't make the mistake I made and stay far away from this company. First off, they did not supervise their novice work team with skills limited to hammering nails. There wasn't a single piece of flashing that not dented or wrinkled. None of the different roof planes lined up. In several areas, the rows were not parallel to one another. One third of the exposed nail and screw heads were incompletely sealed. The shakes were not the shakes I picked and did not match our garage. There was damage to our house and greenhouse without any mention of it. I never saw a supervisor and calls to the office were ignored. The owner refused to talk to me until I refused payment. Although we renegotiated the total, the owner and his company are an unfunny joke. read more

My experience with always roofing was very positive. From the drop off of the bid to when our roof was complete. The dumpster showed up exactly when sched. The crew showed up actually when scheduled. What a hard working polite crew! We got lucky and had sunny weather so our roof was complete in 2 days. 5 guys at once working on the roof and no delays. The crew cleaned up after themselves several times a day and when they left for the day. The whole process went smoothly and we are so happy that we have no more leaks and a nice new roof! Thanks Allways roofing! read more

We were part of a big group of folks that signed up with Allways. Attached is a picture of their work under the eaves. And, they cut our DirecTV dish and just threw it in the trash and never said anything. When we asked about the dish, Rich said it was our fault and DirecTV's fault for the way they mounted it. Plus, our house was freshly painted last summer. Do not go with this company. read more

Allways Roofing - Nails poking through and it is like this for the entire house. - Roofing Near Me - Snohomish, Washington

Responding to complaints from the public that workers roofing on top of homes had no protection from falls, the Department of Labor & Industries (L&I) inspected Allways Roofing at three job sites in Snohomish and one in Lake Stevens between Dec. 2020 and March 2021. Inspectors found 12 willful serious violations including employees engaged in roofing work on a steep pitch roof with no fall protection installed, ladders not set up or used correctly, and workers not wearing eye protection while using pneumatic nail guns. All but one of the 12 violations were repeats of previous safety issues at the company's job sites. Nine general violations were found including the company not holding safety meetings or documenting safety inspections. The total fines are $1,242,807. A number of factors figure into the dollar amount of fines: the number of workers employed by the company, the seriousness of the violations, and whether the company has a history of safety violations are a few. In the case of Allways Roofing, repeat violations, which have an increasing multiplier as the number of repeats increases, is the biggest reason why the fine is so large. History of safety violations L&I has cited Allways Roofing for more than a dozen safety violations since 2010. In January 2020, Allways Roofing was fined nearly $375,000 for six willful, six serious, and two repeat-general violations for safety hazards found at three Woodinville and Arlington work sites. The company has been, and will remain in the Severe Violator Program and is subject to greater scrutiny by the state. Additionally, Allways Roofing has had at least four injury claims involving falls from steep roofs resulting in serious injuries and hospitalizations. "This isn't a case of the company not knowing what the rules are. They've blatantly chosen to ignore them, putting their workers at serious risk," said Craig Blackwood, acting assistant director of L&I's Division of Occupational Safety and Health. "We hope these substantial fines will be the wake-up call that finally motivates Allways Roofing to keep their people safe, before one of their workers is killed," said Blackwood. Falls are the most common cause of death in construction. In 2020, four workers in Washington died after falls from a roof, a ladder and while performing other construction work. Allways Roofing has 15 business days, which is June 21, to appeal the citations. Money from fines is placed in the workers compensation supplemental pension fund, helping injured workers and families of those who have died on the job. read more

We have now had 3 roofs done now by Allways Roofing. They are thorough, quick and professional. Very happy with their service and quality!

They did a fantastic job, came here when they were supposed to, the price was what they quoted, and cleanup was average, but after speaking to the owner, they came back and cleaned up the entire job site. They were not the lowest bid, but not the highest either--several references from houses in our neighborhood. Delighted with the finished product read more

The owner, Jim Orr has zero work ethics and was not competent at diagnosing what caused water damage in my dance studio sitting below my kitchen that had water damage from the roof/skylight two floors up. Gravity should have been obvious to him as it was to the other two contractors I brought in afterwards. At first he said it was the kitchen sink pipe so he tore out sheetrock downstairs and repaired the pipe and charged me but it got wet again. I had not turned that into my insurance because I thought it was a separate issue according to his diagnoses. After he repaired the roof he left a huge mess on my deck and inside kitchen from removing skylight that I had to hire someone to clean. Once roof was repaired my basement stopped leaking. However he tore off my siding saying it must have come in from behind despite my siding is two years young. A professional sider came out and looked and said no. He didn't want to admit his misdiagnoses after charging me to fix the pipe. Now the insurance company is questioning if the basement water is connected to the roof and indeed it is but his misdiagnoses made it appear to look like a separate claim and is now under review holding up my studio getting repaired leaving me out of work. The roof and sheetrock repair upstairs should have taken only two weeks but he showed up randomly and unannounced leaving my home a wreck for over four months despite knowing I had a newborn premie. One time he showed up I had just taken a bath and was getting dressed and he was on my deck right outside my master bedroom window. I pulled my drapes shut and locked my bedroom door. Talk about creepy and entitlement to show up unannounced and he knows my bedroom is there. When he sanded the sheetrock on the ceiling where the skylight was filled in he didn't contain the area with plastic, tape off the air vents, have his worker hold a vacuum to suck up dust while using electrical sander, or hook up fans to blow outside like every other contractor that has worked in my home over the past 23 years has done. He didn't even block off the main entrance to kitchen or close the other bedroom doors. The thick dust filled my hallway and all the rooms except my master because it was closed. When I opened my bedroom door I thought my house was on fire. I realized it was sheetrock dust and slammed the door shut and grabbed a towel to put at the bottom of the door and then covered the air vent. I quickly ran down hallway to shut off main heat then I grabbed my grand baby and our belongings and fled my home and found an airbnb up the street. I left Jim a message telling him to let me know when my home was restored back to being livable. He text me a week later saying my home was ready. It wasn't. It took a cleaning company three days to clean it. There were layers of sheetrock dust all over the babies bassinet, stroller, swing, everything. It was in every nook and cranny. Not to mention the sheetrock job looks like crap and I have to hire someone to take it down and start over as both contractors that looked at it said it cant be fixed with texture or even more mud. My kitchen ceiling now has a big booboo on it sticking out like a sore thumb. I took photos but it's hard to see. The cleaning lady took tons of photos. She was floored that a contractor would do that to my home, especially with a brand new premie baby. The owner of this company has no regard or care for other peoples personal property, personal space, or time. He is arrogant, inconsiderate, and beyond unprofessional! I give this company minus ten stars. The stress of my home being torn apart for so long and making it difficult to care for my granddaughter I broke out in shingles. An attorney recommended I file a lawsuit with small claims court. read more

After 20 years with cedar shake roof, it was time for a new roof. Since all my neighbors got their roofs replaced by Allways Roofing, I went with the company. As promised to finish in 3 days, we got a new roof with my complete satisfaction. I recommend this company for any roofing matters. Richard delivers what he promises. With any business, I always choose family owned. read more

Update 2/3/2017 After a lot of frustration Rich (Allways roofing company owner) did take care of us. He covered the cost of the mold remediation and Dave, his full time laborer came out and took care of the cause of the moisture in our attic space. It was rough and a long process but we are thankful to have everything taken care of. I added 1 star for them having taking care in the end. While it was miserable to have to live through we appreciate that they did right by us in the end. Update Jan 22-2017 Baffles still have yet to be fixed and my husband went up into it attic space today and we now have mold growing and water drips all over the inside of the roof. There are literally drops of water on the boards lining the inside of our attic which had made the wood soft to the touch. 11/7/2016 We purchased a home and Allways roofing installed a new roof the month before we closed. Our move in date was September 25th. During the first heavy rain in early October, noticed discoloration on the ceiling in our master bedroom. My husband poked it and his finger went right through the soggy drywall. He climbed up into the attic space to see if he was able to locate where the leak was from, and noticed a second issue. Almost every soffit vent baffle was not in place between the rafters as they were during the home inspection. A few were stapled up sideways, and even more were completely missing. On top of that, the insulation completely covered the lower vent holes. Maybe Allways roofing wants your roof and attic to have incorrect ventilation so it develops mold and rots. Then they can replace it for you in a few years instead of decades. My husband was unable to find the leak in the attic and decided to cut away about a square foot of damaged drywall to determine where the leak was. Upon removal, there was a clear path of water running down an air pressure vent pipe with an improperly sealed roof hood. I called the # on the receipt we were given and Rich called me back first thing the next morning to send someone out to fix the leak. The guy that came fixed the leak and we haven't noticed any water since. Rich called once to recommend we wait a week to ensure the leak was stopped before he sends out a contractor to repair it. He also said he would contact us to have someone inspect the baffles. HOWEVER. It is now over 3 weeks since Rich initially told us he would send someone to inspect the baffles, and to send a contractor to patch the damaged drywall caused by their shoddy workmanship. Rich is also non-responsive to our numerous phone calls. One call back he told us he was heading out of town and still did not make any effort to provide a date for when they would fix their mistakes. The last time I asked him to please call my husband, as when he talks to me nothing ever actually gets done, he said he would call him right away and then didn't... Every message I've left, aside from the first call I made when it initially started leaking, I've left my husbands contact info in and asked him to call my husband. My husband has also called at least 4 times and he refuses to call him back.. It seems like he's ignoring us hoping that we will eventually give up holding them accountable for a poor job. Based on their lack of communication, lack of integrity, and unwillingness to resolve issues they caused, I would not recommend Allways roofing to anyone I know, nor would I recommend them to anyone. I will update my review if Rich does ever actually fix our ceiling and take care of the baffles which if left down will cause poor attic circulation, moisture, mold, and eventually rot. read more

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Allways Roofing did a great job. The crew worked hard and finished in 3 days. They cleaned the yard at the end of each day. The craftsmanship was very good. It was obvious that the entire crew is very skilled in their work. Communication with Rich was very good before and after. He had visited my home one year ago and left a folder with an agreement and all the facts of the materials they use and the warranty that comes with it. I called him up a year later and he was still good on the original price quote. The neighborhood is very good and many homes have gone from wood shake to a Presidential Shake ® Shingles - CertainTeed brand. My neighborhood HOA requires this type of shingle. It is more expensive but looks great and has a good warranty. My wife was worried about the new perennials that she had planted. Not one plant was damaged. I would recommend them to anyone. Great work at a very fair price. read more

Allways Roofing - Allways Roofing professional installers at work - Roofing Near Me - Snohomish, Washington

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I chose Allways because of the price, and an "okay" recommendation from a friend who recently had them replace his roof. Well you get what you pay for. I have installed multiple roofs myself. I would have done this one, but I dreaded tearing off the two layers already on the house. So I opted to hire a contractor for the work. The owner, Rich, is very hard to contact. I only was able to talk to him twice. Everything else was through his son, or by text and/or e-mail. And that was exceedingly slow. The only good thing about the job was that it was fast. But the kudos stop there. After the tear off, they papered the roof, in the rain. That night I had water dripping down the inside of my living room windows. This was one time I actually talked to Rich, after I left a message on his phone. Someone came out and added paper. The initial installation of the paper was not correct. All of the seams were in the same place. I was told it didn't matter, because the paper is just a moisture barrier. (Wrong - it's the second line of defense if the shingles leak water, and the seams are supposed to staggered). The laps at the eves and gables were sloppy, leaving areas with no paper at all. The nailing patterns on the shingles are terrible. Some shingles have one nail in one end, and then 5 nails all at the other end, with nothing in the middle. The nail heads, which should be flat against the shingle, are at all kinds of angles - well over 50% needed to be driven in more. And as for nailing in the correct "zone", ha. Now, here is the kicker; Rich's proposal called for hot dipped galvanized nails ( which I would have insisted on if it were not specified). They used plain nails, with a "coating". Well, the partial strip of "coated" nails that I found left on the roof a few days after they finished was already rusted. Flashings were installed incorrectly, in places nailed into nothing, and in other places placed so that the roofing was raised. Clean up was a joke. Instead of putting down tarps or plastic, they simply threw everything on to my deck and lawn. And then attempted to clean it up with rakes and a magnet. I'm still picking up debris, including nails in the spaces between the boards of the deck. Following the completion of the job, and my examination of the work, I left another message for Rich. I also sent a detailed e-mail explaining the issues. Some 2 1/2 weeks later, I got a call ( my second and final conversation with him). Rich proposed a solution, which I considered for a couple of days. I then let Rich know that I would accept his plan. More weeks went by. I sent a certified letter, asking for contact and confirmation of the "deal". I have never heard from him since. He walked away from a roofing job with out getting paid, rather than fix the problems. I would not recommend Allways roofing. The workmanship is poor and communication is even worse. read more

Love the crew that Rich has. The crew did a great job in completing my roof and the clean up was good. I am still waiting for the gutters to get completed on my home but I will update my review after the gutters! Gutters are up and look nice. read more

This company is great! They do excellent work at affordable prices. The owner is very personable and the crew was as well. I highly recommend them. read more

I selected Allways Roofing to replace my roof based on favorable Yelp reviews and a price point lower than other bids I'd received. I experienced a couple of problems along the way, although ultimately the work was all completed and the roof looks good. done and satisfactorily so. number of problems, but I'll only summarize the major ones. (1) On the day the job was scheduled to start the crew never showed up and no one ever called to tell us they wouldn't be coming. (2) I paid $300 extra to have a rusted vent pipe replaced. (3) Before the CDX sheathing was installed, the crew jarred loose a gutter which resulted in some water running through a light fixture in our kitchen. Fortunately, this didn't result in any permanent damage. As I said, in the end everything was resolved satisfactorily. The process wasn't quite as smooth as I'd hoped, but Allways bid was several thousand dollars less than any of the other five bids I received. Given this and a roof that in the end is what I wanted and appears to have been installed correctly, I'd rate the company at 3 stars. read more

I cannot say enough good things about Rich Ovak and Allways Roofing. Starting with price... we had a total of 5 bids done with roofing companies in the area. Allways bid was the lowest and product used (CertainTeed-Presidential) was superior over all other bids that we received! Above and beyond that, unlike any other bid we received, Richard included pricing for 5K gutter replacement. A consideration that I had not though of. But made sense! The bid was thorough and clearly outlined. Moving onto service- doing business with Allways was effortless from bid to bill! When deciding on roofing color we reached out to Rich to determine if there were houses that we could look at with 'like' product to help us make a decision. Rich was extremely responsive and provided a 6 page document of houses that he had done in the local area including addresses and color!!! Our complete roof was done in less than two days. His crews cleaned up daily making us feel like we were not living in the middle of a construction zone. We touched base with him during the job as our furnace vent was in need of replacement. His staff was friendly-message was passed to work crew and vent replaced! I would highly recommend Allways Roofing if price, quality of product and positive,friendly effortless customer service are factors in your roof replacement decision! Thank you Rich!!! read more

This past week despite the rain, we had our roof done. This company, Allways Roofing was a good choice. They came in with a low estimate, and did a good job. A courteous crew and very clean after the job is done as well. Was pleased we were not subjected to loud, blaring music playing all day as they worked. Neighbors across from us had such a thing going on during the roofing of their home. We came to Rich and his company by way of a referral and was not sorry. The crew is fast and efficient ad well. Thanks Allways Roofing! We should be good for many years now. read more

Had new gutters and new roof put on. Both Crews to the really good job. They were quick and efficient and respectful of quiet hours in my neighborhood. Cleanup was done well and the price was the best. read more

Allways Roofing - Beautiful job on my roof and new gutters. Excellent service, efficient install, good price. - Roofing Near Me - Snohomish, Washington

Highly recommend Richard and Allways Roofing! From the first initial call, through quote process all the way to invoicing - everything was professional and seamless! Work crew was also very professional. He runs the business very "old fashioned" which we loved! We received a quote (and a quote that was almost cheaper then 4 other companies), got our start date (delayed a day or two because of heavy rain) and a day or two after completion, received an invoice on my doorstep with 30 days to pay. Can pay by cash, check or credit card. Thanks crew and Richard - we're very pleased with our new roof, it looks great! read more

We hired Allways Roofing to replace our shake roof with a composition roof. Things did not go well from the start. The dumpster for the tear off debris was placed first, blocking proper access to the roof. Thus the delivery truck overextended its crane to reach the roof, resulting in its jack supports cracking our concrete driveway. The tear off of the old shake roof went reasonably well other than breaking a porch light. The installation was going alright until the crew broke one of our skylights while trying to remove it. At this time, the Allways Roofing owner, Richard Ovak, stated that the skylights were inferior and recommended that we replace all three. I agreed but wondered why this wasn't suggested beforehand and included in the quote. Apparently they hadn't bothered to inspect the roof prior to quoting the job. A condition of accepting their bid was that they needed to complete it prior to our leaving the country for a month. We were assured that this would not be a problem. Unfortunately the new skylights were not available until the day before our departure, leaving no time to replace the old ones with the new ones. They assured us that the temporary cover of the broken skylight would keep the rain out until our return. Just prior to our departure, we paid the amount due. Upon returning home in mid October, we found that our kitchen hardwood floor was buckled with standing water upon it. I then went upstairs where I found large areas of our bedroom's cedar clad ceiling severely water stained. The water, mixed with cedar oil, had run down upon both the white bedroom window blinds and onto the white wool wall to wall carpeting, leaving both stained brown. The water had then run down the wall and poured onto the kitchen hardwood floor below. Unfortunately there was another area of water stained cedar ceiling and damaged carpeting in our entry foyer. I immediately left voicemail messages on the Allways Roofing office phone as well as Rich's cellphone. Rich didn't respond until the following day, at which time he said that he would come out to inspect the damage right away. Instead his son Jake came to our house for the inspection. He found that their crew had attempted to remove a second bedroom skylight, next to the one they had previously broken, and had left it unsealed. This broken seal was the source of the bedroom and kitchen floor water damage. He then found that the entry foyer damage was due to the roofers improperly installing the new flashing. Allways Roofing then installed the new skylights, unfortunately breaking another old one, sending glass shards into the house. Next they redid the area of faulty flashing. All along, Rich was insistent upon not turning a claim over to his insurer. He implied that he would deal with the expenses as they came along. He also was not willing or able to provide contractors to fix the damage. So it was left to us to find contractors for the various repairs. As advised on the L&I website, I sent a registered letter stating my expectations for reimbursement. This letter went unanswered and was returned two weeks later as undeliverable. I tried to fax the letter, but their fax machine was offline. This letter was also sent via email. Numerous voicemails to the three phone numbers that I had for the company went unanswered. Thus, I became concerned that he wouldn't honor his commitment to reimburse us for the repairs. Eventually Jake answered his phone and verified the receipt of the email. It was easy to obtain a quote for the hardwood floor as it had just been refinished at the start of 2018. Unfortunately we had to wait several months for the floor to flatten out enough for refinishing. The quote for the carpeting was also easy to obtain as it too had been newly installed at the start of 2018. The quote for the replacement blinds was easy to obtain as they had been purchased through Lowes. However finding a carpenter to replace the cedar ceiling was very difficult. After much searching and interviewing, I found a contractor who could start the job in January. I sent the various estimates to the Allways Roofing email address. I cannot stress how difficult it is to reach Rich. He seemingly never answers his office or cell phone nor reply to voicemail. Their slogan "Dedicated to Personal Service" seems to be meaningless. I received an initial reimbursement check near the end of November. It covered my expenses to that point with some excess to start the ceiling repairs. When the ceiling was completed in mid January, I emailed the invoices to Rich with a request for a final reimbursement by month's end. When it did not come by then, I notified him of my intention to file a claim and finally received the final reimbursement on Feb 22. After five months, we finally recovered from this unfortunate incident. None of this would have occurred if someone had been inspecting the work all along. read more

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After much thought and angst, I finally decided it was time to replace my cedar shake roof with a CertainTeed Presidental TL singles roof. Whom to use? What color to choose? When to do it? After receiving four bids speaking with each company, I chose Allways Roofing. Rich Ovak, owner, answered all my questions in a professional manner and provided me with addresses of homes where Allways Roofing had installed roofs. When it came time to start the roofing process. I watched his excellent crew as they removed the old roof and then installed the new one. Team Lead Obed was capable and competent as were the rest of his crew. He kept me informed concerning their schedule and answered questions along the way. At the end of each day, they were careful to clean up the grounds. I am extremely pleased with the quality of the workmanship as well as the quality of the roof. Already, two people have asked for a personal recommendation which I gave. Thank you Rich and all involved for the beautiful roof. Best regards, Becky read more

Allways Roofing did a fantastic job on our roof and replaced the gutters. They arrived when they said they would and finished the job as quoted at a great price. They cleaned up every evening before they left to the point you didn't even know they had been there. Highly recommend Allways Roofing. read more

I interviewed and received bids from at least 10 different roofing companies over a one-year period. I was contemplating selecting one of the 10 when I decided to try one more interview and that was with Rich and his company Always Roofing. I am so glad I held off on committing to a different roofing company and instead have the opportunity to meet with Rich and receive his very affordable bid. Rich does not come with lots of bells and whistles, does not try to overwhelm you with lots of sales pitches and technical talk about roofing.... He gives you a simple low price and it either resonates with you or it doesn't. I accepted his estimate and his crew came out and did the entire job in about three or four days. His crew was professional, they did not slack on the job, they worked and worked and worked and only took a break for lunch..... They were focused and professional!!!!..... And the new roof was completed 100% to my satisfaction. So not only did I get the lowest price from Rich and his company Always Roofing, but I also got a roof that I'm extremely happy with aesthetically and structurally. After the job was completed I told Rich how impressed I was with his crew.... And he informed me that that crew has been with him for many years....so that explained why they work so well and fast and efficiently together. So thank you Rich and Always Roofing for a perfectly installed new roof, and your low affordable price compared to the over-inflated prices of the other roofing companies. read more

Just had my roof replaced by Allways Roofing. Very pleased with the process and outcome. Far price, quick turn-a-round from ordering to finished job. I really appreciated that the crew clean up at the finish of every work day! I recommend them to my neighbor that is now using Allways Roofing to do his roof. read more

We can't say enough good things about Allways roofing! The quote we got was 1/2 the price of the two other quotes for a similar product, and they were done quickly and efficiently, and billed us exactly what we were quoted. No surprises! We were thrilled! Everything was super no nonsense and efficient with his company! read more

Believe it or not, reroofing our house with Rich and Allways Roofing was was much better than we expected! Reroofing one's house isn't high up on the fun quotient. Since they reroofed most of the other homes in our development, they knew the requirements for our HOA, which are extensive. The price quote was lower than most other companies who offered bids, Rich was always very responsive, calling us right away after a message was left. He took time to explain the process and costs. When the crews came on the appointed day, they went to work, one crew tearing off the old 20-year old wood shingles and the other crew right behind putting down the new plywood & black fabric. What organization! The men were very nice, no blaring radios, and cleaned up better than I would have each night. The job was completed in two full days, right before one of our Northwest rainstorms! Great timing. There were no add-ons like some companies - also, an Allways rep came out immediately to adjust a metal piece which caused rain to flow over the gutter. Incredible service and workmanship. We also liked the fact it is a small, local company who we like to support. I would highly recommend this company. read more

I hired Allways Roofing because a friend had only good things to say about Rich and his crews. They started my roof while I was gone on vacation and when I got back it was all done and cleaned up. It was the easiest house project I've ever encountered. read more

One of the most pleasant surprises in a remodel project - timely, professional, cost effective. Thanks Richard and crew for a job well done and cleanup was awesome! This also was best bid and all our neighbors have commented on great work and fast competent team. Paul S. Edmonds read more

Rich, of Allways Roofing does not honor his guarantee or stand by his work. Allways Roofing installed a metal roof on our home. We have several skylights and the roof was not installed correctly around them - water poured through. Rich's crew was quick to come out and the damage seemed to be fixed. We were happy with the roof but found that when the wind blew one skylight still leaks - a lot. When I called, Rich promised to get back to me but never returned my calls. This problem has lasted over a year (I don't like to complain). We have since asked a different company. It has informed us that the roofing was incorrectly installed around the leaking skylight. I have tried over and over to call Rich but he does not pick up the phone. Like Melissa, I will update this post if I have a successful resolution from Rich. In the meantime, it seems that Rich is unwilling to follow through with his customers when his work is at fault. I do not recommend anybody use him, even considering his low bids, until these issues are resolved. read more

Called several roofing companies. RIch from Allways Roofing was one of the first company to call back. Received the proposal within two days. He explained his proposal in detail. Other companies were telling me I needed all these extra expenses but I had a budget. Decided to go with Allways Roofing and it was the best decision we ever made. The project went smoothly with no problems. The crew was respectful and cleaned up. We are very happy with our new roof. Told our neighbors and they also used Allways. read more

This business responded to my Yelp review and accused me of asking them to be dishonest and that's why he was unresponsive. The truth is that as the review states, he did not listen to what I told him when I contacted him and he did not want to take the effort to actually go into my attic and assess the problem. He showed up with a boilerplate offer and a Google Earth screenshot of my roof. I was actually very surprised that he did this and demonstrated a complete lack of comprehension of our original conversation. When he left, we had an understanding that I was looking for information before I contacted my insurance company to protect myself because I have dealt with insurers returning with low-ball offers. We had an understanding that I was to send him pictures taken by the individual who had recommended him so he wouldn't have to climb into my attic and he would respond with an adjusted estimate. He was trying to sell me an entire roof when I just needed a repair done. He does not listen and is accusing me of being dishonest without any specific evidence. This is a lie. The only reason I wrote this review in the first place is because he wasted my time. He had my business locked on my friends recommendation and he lost it do to his unwillingness to listen or do any work to give me an actual assessment of the problem. read more

Several of my neighbors were getting a new roof from Allways Roofing. They all gave Rich a good recommendation. We decided to go with Allways Roofing and we are happy with our new roof. read more

they stand behind their work like no other company i have ever worked with, customer satisfaction is job #1

glad I chose always roofing, no pressure sales, no BS or harassment. I met Rich and was impressed with his no nonsense approach to what I wanted done, I received exactly what I asked for at a really great price, in fact it was lower then my lowest bid He even allowed me to paint the boards before they go on the roof (my roof soffit were all rotted) 3 days to completed, 1st day dumpster and roofing material showed up along with the plywood 2nd day roof was completed while I was at work 3rd day dumpster was pulled along with invoice of the work completed. Very professional and my new roof looks great!!. I would recommend this company to anyone who wants their roof replaced and a really great price read more

The team from Allways Roofing was fantastic. They worked quickly and diligently to get the job done well and efficiently. This team was a pleasure to work with and Rich provided excellent customer service. We're very pleased with the whole experience and certainly love the finished product. read more

We chose Allways Roofing to replace our roof. A dumpster was delivered and they began removing the old roof the same day. The cleanup they did was amazing that evening. We have dogs and there was no evidence of old nails or other items to be worried about. The next day the guys returned and worked all day and completed the job. Everything looks great and we couldn't be more pleased. We will definitely recommend them to others in the future! Great guys! Thanks for your hard, fast, and thorough work. read more

They made the whole thing painless. Once we accepted the bid, the owner Rich got in touch about a date. The materials and dumpster showed up the promised morning and the crew a few hour later. We had an old cedar roof that needed to be replaced with modern architectural shingles. The entire stripping, new sheathing, underlayment, shingles, ridges, vents, etc... was all complete in 4 days and the cleanup was perfect. The roof looks great. I couldn't be more pleased. read more

No body WANTS to get a new roof. However, when you need a roof, Allways Roofing makes it an easy process. Professional from the start, Rich's quote was the most competitive of four I received, and didn't change a penny. The installation crew was a machine - done in two days, cleaned our property before leaving each day, not a nail on the ground, polite and craftsmen. No pressure, no games, no hassle. I would recommend Allways without hesitation. read more

Just finished having our roof installed by Allways Roofing. I went to work one morning and came home to a new roof all in one day! From the getting the appraisal done to install the process was simple and worked well with me busy schedule as everything could be done without needing to setup appointments. Overall we are very pleased with the service and product. read more

Allways Roofing just installed a new roof on my house. They were a little late getting started as scheduled, because they were running behind schedule on other houses due to the weather, but when they got start the roofing crew did a excellent job!! We are very please with the quality of the work. Great job ! read more

This is my first Yelp review. I'm a (busy) business owner and I just don't have time to do reviews. However, when something is *really* above and beyond, I feel the need to take the time to recognize it. I just had Allways replace a 25 year old shake roof with Presidential TL on a 6,000 square foot luxury home. I selected Allways because my neighbors all replaced their roofs at roughly the same time with various different contractors, and so I was able to watch teardown, installation and cleanup, as well as share pricing quotes and experiences among several roofers. If that's not real data, I don't know what is. Here's what Rich did right: 1. I received a quote from Rich the day after I requested it. Satellite views, and a thorough binder including his business insurance certs and 27-point clear installation sequence. This included the statement that all employees are certified CertainTeed master shingles applicators. They're also covered by workmen's comp - and a copy of that was in his quote binder. I also received a copy of his business license and his million dollar liability insurance certificate. This is what I mean by thorough. My questions were answered before I got to talk to this guy. And by the way he doesn't talk much, doesn't shower you with wasted time about this and the other useless aspect of his business that is so great. 2. No money in advance. I asked him why he did this when no others did. He indicated that there were many contractors in this business, some good, some not so good, and that some of them connected the dots job-by-job... He wanted to differentiate his services by making it clear his cash flow supported this kind of expenditure. Did I mention this was a 6,000 sq foot house? That's a lot of roofing material. 3. Rich is a no-bullshit guy, but he listens. He's a small business owner, with a phone that rings constantly, so you have to leave messages and generally get a call back within 24 hours. You have to deal with the element of no instant access. The upside is you're talking directly to the decision maker with no chains of subordinates between you and him. Total pleasure. Actually somewhat addictive - I began to feel I was bugging him with unimportant details just because of that. 4. He doesn't have to pay for receptionists, and offices and overheads and his quote reflects that. Rich was less expensive than *any* other quote, by solid worthwhile margins. I have total respect for people who can run lean enterprises. When you deliver value, and it's backed up by performance, in my book you're a winner. 5. The shingles supplier created some damage to my concete aggregate winding driveway. A couple of slabs were broken on their edges (by heavy conveyer trucks) to support dirt having been eroded over time. Rich worked directly with the supplier to find a solution for me that not only worked, I felt it was overboard. I didn't have to do a thing. Rich contacted me not once but several times over this, and he assumed full and total responsibility over an issue that rightfully should have been tied to another entity. He even drove to my house and !eft a note on my front door for me to call him because he wasn't able to get me for a day to two when I was out of town. Did I mention he's a winner? 6. Work started Monday morning and was complete - that's right, complete including cleanup - by Thursday. Replacing shakes requiring a huge roof tear off, resheeting with CDX plywood, applying heavy duty hybrid underlayment, and then roofing with shingles not to mention all the venting and cap systems. His crew work like demons. Stuff flies off the roof and into the dumpsters for 12 hours, 7 am to 7 pm, and then again the next day. I had seen how fast his crew was on my neighbor's job. Yeah that wasn't a fluke because they repeated it on mine. Blows your mind to see a job that big done so fast. I think one green pepper plant in the back pea patch was slightly damaged. Not broken, just bent. I repaired it with a wooden skewer shoved into the ground next to it. That was the extent of the damage after cleanup. There wasn't any. I think I found a single old shake in a tree. That was the extent of things left behind after cleanup. There wasn't any. Here's what Rich did wrong: Nothing. If you're in the market for a new roof, you're going to spend some serious money on your home and you're going to live with the results for decades. Probably best to be careful. You can hunt up numerous contractors, compare bids, try to get a sense of what's real and what's not - it'll take you some serious time. I had a unique opportunity to look at several near-identical roofing jobs actually underway and compare notes. Maybe you can benefit from my experience... Rich 'Allways' won. Good luck. read more