I needed transmission fluid replaced. It took them about an hour and some almost to complete mine…read more Nice guys though and they offered cold water. I probably paid cheaper than taking to the Lexus dealership.

Went in to get my transmission fluid changed for preventative maintenance. I went to another shop…read morethat quoted me around $300 and called shops around the area for estimates . A+ transmission specialists told me they could do it for $185, so I set up an appointment. Took my car in and they said they had to do an inspection on it first to see what was going on. My car does not have issues and the initial shop provided photos of what my transmission fluid looked like less than a week ago (medium brown with NO metal). After the inspection, they showed me a cup with black fluid and metal that had a glitter appearance. They told me it was a major issue and that I needed to get it taken care of immediately. Just for the technician to take my transmission apart would cost $895. Then a TBD cost to fix anything they found. I felt like I was being pressured to make a quick decision. The guy would quickly counter my statements about exploring my options and taking everything they that told me into account, and made it seem as if my situation was dire. I asked for a copy of the diagnostic report that showed a trouble code and he declined. Thankfully I was able to at least get a photo of the report. When the technician walked over and handed me my keys, he did not make eye contact once. I might be over analyzing the minor details but something about this experience felt off and my gut instincts told me not to move forward with them. I will not be returning.

I had a great experience at Auto Check Sugar Land and will definitely be coming back. I came in for…read morean oil change on my Corvette, and the team handled it with no hesitation. If you have a specialty or modified car, you know not every shop is comfortable working on them, but these guys clearly know what they're doing. The quality of the work was excellent and everything was handled professionally. The owner is very upfront, courteous, and transparent. He even offered to show me underneath the car while it was on the lift so I could take a look myself. That level of honesty and openness goes a long way, specially when I know I can be a little picky on how things are done considering it's modified! The rest of the staff was also very friendly and professional, and the whole process felt smooth and straightforward. On top of that, it was a great value for the work done, which is always a plus. It's really nice finding a trustworthy shop close to home that can work on modified cars without the typical dealership hassle. Highly recommend Auto Check Sugar Land if you're looking for knowledgeable mechanics, honest service, and great value.

Auto Check First Colony was so curteous and helpful when our car battery died in the parking lot…read moreacross the street. They did not hesitate to drive over and give us a jump. Excellent customer service!

This is a long overdue review for Big "O" and the guys at this shop. Could not have been more…read morepleased with the work they did getting my "driver" 55 Chevy actually driving, and more importantly, stopping. Great communication, and overall, I was very happy with the way my car and I were treated. Replaced Drum Brakes and they work perfectly, rebuilt carb and dialed in, and few other odds and ends. Pointed me in the right direction with the work I needed consider next which was replacing the cooling system. I was able to complete that on my own despite my limited mechanical skills. Now a year later I am getting ready to have the work done on the front suspension and hope they will be willing to work with me again!

Very helpful and patient . Explained everything and took the time to come up with alternate…read moresolutions.

I have taken 3 cars there and never had a bad experience. Mike and team are honest and fair. Very…read morefriendly and helpful. Highly recommend.

The service was excellent my car was completed on time and the price was very fair. Also I thought…read moreI needed new brakes but was told I didn't, very honest owner.

I called, asked for a VIS, he told me to come in, I was in and out within 10 Minutes, like he told…read moreme on the phone!!!! He also did work on my car maybe a year ago to replace some some coils I believe, and my car has been running perfect since!!!! I recommend them to everyone!

Yep - back again... another year, another great update. I am STILL a loyal customer and they are…read moreSTILL cranking out the hits! My son is also a devoted customer here with his Camry - so now it's my Rav4 and 4Runner along with his, the whole family Toyota collection lol. They are consistently friendly, prompt and efficient. I haven't had any issues with anything from them and the shuttle service home while they service my ride is TOP TIER!!! ....see yall next year! lol

My first visit, I arrived here based on suggestion from Google AI…read more They are suggested for Check Engine Code issues. I requested an appointment for 10 am the following day. I see having an appointment doesn't mean your car will be brought in at the requested time of appointment or if you will hear back from them on the same day. Prepare to have someone pick you up, tho they did offer a ride if needed. The parking lot is full and the Bays are full. The Counter Staff took my car in quickly. I am hopeful they will be reasonable, if so I have another Vehicle to bring to them.

I had the best service. They brought out my driving licence that fell in the front console. They…read morewere so nice that they refused to charge me for it. They are very few businesses these days who help out their customers. Thanks for helping. me out.

I've come to them for two different cars to have CVs replaced and have my differentials drained and…read morerefilled, and they've been great every time! I brought my own parts, they gave me recommendations and texted me about updates, and they have a great turnaround time.

Took my car in because I had a oil leak.. They told me that it would take a week to fix.. at the…read moreend of week 2 I haven't even heard about a update about my car until I showed up at the shop.. when I show up they tell me they needed a "special tool" and that's why it's taking so long.. so I don't get my car back until week 3.. as soon as I pulled off I notice a loud noise.. the plastic that was under my car they broke some of it and the plastic clips that holds it.so instead of doing the right thing they tried to zip tie everything down . And the manager told me that I brought my car to them that way. And that it's just "old plastic stuff like that breaks". If you can't take plastic clips off a car then you shouldn't be working on cars!! Then if you use a credit card they charge you 3% for using it.Bad customer service stay away!!!

After having repair work completed on my Chevrolet truck, I observed several issues upon picking up…read morethe vehicle. The interior of the truck was dirty, with visible mud inside and dirt prints on the steering wheel. In addition, there was damage to the back of the vehicle and scratches along the side. When I brought these concerns to the attention of the shop owner, he stated that he had no knowledge of the damage. I also had my Honda vehicle at the same repair shop during the same time period. When I initially inspected the Honda while picking up my truck, I did not observe any damage to the interior or exterior. However, when I later returned to pick up the Honda, I noticed that the interior light above the mirror was broken and hanging down. When I asked about this damage, the shop owner again stated that he did not know how it occurred and explained that he did not personally work on the vehicle, instead directing responsibility toward the employees. The employees did not provide an explanation and appeared unwilling to take responsibility for the damage. Overall, the shop demonstrated a lack of accountability for damages that occurred while my vehicles were in their care. Based on this experience, I would not recommend this repair shop to others, as the owner failed to take responsibility for the damages and instead placed blame on his workers.And they drove around in my car when I picked up my Honda the repair guy said you need to go put gas and the car had lots of gas in it when we dropped it off don't trust them! Run don't walk.

horrible customer service. very rude, wouldn't provide the information regarding the progress on…read moremy vehicle. instead the owner told me not to call him or go to his shop. he'll call me and was very rude and unwilling to tell me any information