I can't say enough good things about this experience with Alison Gordon "the insurance mom." Our…read moreson turns 26 this month and falls off of our health insurance. I tried to go it alone (research etc) for months and it was both mind numbing and mind boggling. Totally lost on how to do this for him. I googled up the best insurance broker in LA and the Insurance Mom popped up. With two phone calls she had explained everything soup to nuts - options, costs, comparisons, and advice. Her explanations in lay terms made it all crystal clear. With kindness, empathy, sage advice and hand holding she made our lives so much less stressful! If you need any insurance at all Alison is your one stop shop. If I could give 10 stars I would. What took me months of blood sweat and tears she sorted out in an hour! THANK YOU INSURANCE MOM!!!!!

My Medicare Part D drug plan was going to double for 2026…read more My agent didn't warm me??? And then I met Alison. Wow She showed me the right away a good way to save the money and STILL have all my drugs covered.It was so easy,I was amazed and impressed! And I'm so relived that someone like Alison knows exactly what to do.I know I can talk to her whenever I need more help.

They do not follow up on quotes and also do not sell commercial insurance for commercial vehicles…read moreand was told by the manager. so why waste potential customer times. just said you do not sell commercial insurance.

I always go through Kerry's insurance for all my cars and today mayeli helped over the phone . Very…read moreprofessional, friendly and great customer service. Thank you !

I have had farmers for 12 years, and it has always been a good experience with their stuff;…read morehowever, since the last 4 years, The new staff members, special the girl in front, have been a horrible experience. She is incompetent and untruthful. The staff never called you back. Finally, I transferred my account to Bakersfield, and my experience has been lovely.

Absolutely horrible! Customer service & staff are incompetent. Nobody can figure out how to do a…read moresimple task. Its been 6 months of back & forth trying to get them to update my account for automatic payments & they still can't figure it out, so now all 5 of my auto policies have expired! It's beyond frustrating! I will be switching to a new carrier & do not recommend these guy unless you want a night mare. They're only getting a 1 star because I can't select a 0!

Today we attended a tax seminar hosted by Marshall Life & Financial Solutions (MLFS). Victoria…read moreMarshall opened the session with brief remarks, followed by Adrien Barajas as the lead presenter. From the outset, the presentation was incoherent. Adrien jumped erratically between topics, clipped terminology mid-sentence, and attempted to showcase expertise through jargon that ultimately backfired. His use of a graph depicting tax history and national debt felt performative rather than informative--a clear turnoff. Mentions of Roth conversions were casually dropped, seemingly to entice attendees into future consultations rather than to educate. At no point did either presenter cite their professional credentials, nor are any verifiable designations listed on their website. This lack of transparency raises serious concerns about the legitimacy of the material presented. The venue--a community room at the local library--was poorly maintained. We were forced to relocate due to visibly dirty tables and stained surfaces. The acoustics were equally problematic: excessive echo and ambient noise severely undermined any attempt at meaningful communication. It's unclear why MLFS couldn't secure a venue that meets basic health and presentation standards--such as a clean, carpeted hotel conference room with proper sound insulation and equipment. Victoria encouraged attendees to grab snacks as the session approached lunchtime, triggering a chorus of crinkling bags and chewing that further disrupted the already fractured delivery. Overall, this seminar failed on every metric: content quality, presenter skill, venue hygiene, and professional credibility. Within 15 minutes, we were compelled to leave--astonished by the lack of coherence and institutional rigor. It was, without exaggeration, the most poorly executed seminar we've ever attended.

I'm so glad with you in my life. You have helped me so…read moremuch. Thank you Victoria for your patience and expertise with my retirement accounts. K trevino

If I could give him zero stars I would. I've had over 8 years of driving experience and I have…read morenever come across such a terrible agent. I was being charged my regular monthly fee until a month where they decided to charge me double. I tried to get in contact with victor but he wouldn't answer my calls or email me back. My bank ended up charging me over $100 in overdraft fees. I finally got in contact with my insurance company directly through one of victors co workers who not only explained why I was being charged this but was called progressive (parent company) for me and made the process much simpler. After all of this I tried to contact Victor and after explaining the bad experience I have had he just hands me the number to progressive and says he can't personally help me himself. He is incredibly unprofessional and after signing you up for a scam like insurance company he will leave you in the dust. I am with State Farm now and paying much less for the same coverage. ..

Victor is the best insurance agent! He went above and beyond for me and my family and got us home…read moreinsurance in time to close our new home. He was able to find us home and auto insurance to fit our needs and budget. He responds quickly, explains everything and looks out for you like a family and not just a number.

I needed a mobile notary asap and Karla arrived within 10min. Convenient, reliable and friendly…read more She charges $20 for travel and $15 per signed document. Would recommend!

From the owner: Notary Public since 2011 Approved by National Notary…read moreAssociation Signing Agent for Loan Documents since 2017 Translation English-Spanish Spanish -English Approved by Fidelity Life Insurance-Primerica

Another 5 stars for this wonderful agent ! It's all true Jennifer is amazingly helpful , went above…read moreand beyond to help with my insurance needs. When moving from a broker with farmers she was able to save me over twohundred! On my 6 month policy!! I have life, home ,and auto with Jennifer and won't go anywhere else ! They have a dedicated staff and are always willing to help ., and get this she will answer your calls or call you back !!! Amazing!!! Thank you Jennie !!! So if your looking for an honest , reliable, helpful, upfront broker who takes her job seriously. You found one .

Jennie and Fabiola are the best in the business ! They work well to get you the best service you…read moreneed. Amazing customer service. Best deals in San Bernardino county! I highly recommend all my family and friends to Jennie:)

Crystal is AMAZING! As a lender, I always need a fast and reliable insurance agent. Her prices…read moreusually beat competitors as well!

Extremely professional, quick with communication, and best of all: gave me the best quote for…read morehomeowner insurance out of like 8 different companies. Definitely recommend Crystal! :)

I have been dealing with getting new homeowners insurance for a few weeks.The carrier I was with…read moreover 20 years is leaving California. I trust Dave Ramsey and searched for a trusted agency recommended by Ramsey. I am so grateful I found Thousand Oaks Insurance Agency and especially Phena. She went far and beyond to get me the coverage and rate I was hoping for. I had no illusion that I was going to get rates anywhere near what I had with my previous carrier. But I was extremely pleased to get a great rate and the coverage I need. Thank you Phena for all the hard work you put into taking care of my homeowners insurance. I will highly recommend you to my friends and family. Mark Davis Lompoc

I filled a form for homeowners insurance on their web site twice in one week. Days later I got an…read moreactual email from Natalie to instead click on their "fast app" and fill out that form....which is exactly what I did, filling out a form and attaching my existing policy a 3rd time - just for homeowners insurance!!! Never heard back from them! I can only assume they don't need the business or are very unprofessional. I guess I'll stay with my current provider VNGO, at least they reply to my questions.

Wow! So cool to have my insurance agent working behind the scenes on my behalf, and on behalf of my…read moreDriving School students that need a vehicle to take their drive test in! I was just bummed that the new company I was assigned to prohibited using a commercially insured Driving School vehicle for the behind the wheel DMV test. Then one day I get an email from Brenda of Monument, telling me that they negotiated with the company and now we are allowed to use our cars! Little did they know that made a lot of people happy that day!

We have had only wonderful experiences with Monument Auto Insurance. They really deserve 5 stars…read more Dean is very knowledgeable and Brenda is absolutely amazing and very diligent. I highly recommend this company.