Excellent customer service and follow up from their agents. They're also always trying to help and…read moreon top of everything you need. I recommend them!

After more than 30 years as a loyal Farmers Insurance customer, insuring my vehicles and two homes,…read moreI can confidently say that leaving Farmers was one of the best decisions I've made. What happened to me after three decades of loyalty was absolutely disgraceful. For years, I was insured through the David Gathing agency on Mount Vernon Avenue in San Bernardino. I had excellent service and a grandfathered homeowners policy that included fire coverage at approximately $700 per year. Everything was fine until my longtime agent retired and my policies were transferred to Theresa Vasquez's office on Cherry Avenue in Fontana. That's when the nightmare began. I was told that my existing policy was no longer appropriate because it included coverage for occasional Airbnb rentals, something I rarely did anymore. I specifically insisted on keeping my grandfathered policy, but I was warned that Farmers might refuse to pay a claim because my coverage supposedly no longer matched how I used the property. I was assured that switching policies would cost approximately the same amount. That turned out to be completely false. My annual premium went from $700 to $1,800, and eventually to an outrageous $3,000! That's more than FOUR TIMES what I had originally been paying! I believe I was misled into surrendering a valuable grandfathered policy that I had maintained for years. Once it was gone, so was the affordable coverage I had worked to preserve. Whether this was deliberate deception or gross incompetence, the result was the same: I was the one who paid the price. As if that weren't enough, my policies were shuffled from the original Mount Vernon office to Theresa Vasquez in Fontana and eventually to Awan's Farmers Insurance office in Highland. The final straw was the disorganization at the Highland office, including problems handling my California FAIR Plan fire insurance coverage. After 30 years, I had absolutely had enough. What kind of insurance company treats a loyal, longtime customer this way? Apparently, 30 years of faithfully paying premiums means very little when it comes to protecting the customer. My experience left me feeling deceived, taken advantage of, and completely betrayed by a company I had trusted for three decades. My advice: Think very carefully before doing business with Farmers Insurance, particularly if you have an older grandfathered policy. Do not surrender that coverage based on verbal assurances. Get everything in writing, including the exact replacement premium and coverage terms. Farmers had my business for 30 years. They will never get another dime from me. Never again.

David went above and beyond on a weekend morning to answer my questions. Everyone in this company…read moreseems to be above board and the Customer Service is tip top.

DTLA Life Insurance Solutions truly changed everything for our family. After being denied coverage…read moreby multiple life insurance carriers, we were discouraged and honestly thought getting approved just wasn't possible for us. David stepped in and made what felt impossible, possible. He didn't give up. He worked through the details, answered every single question I had (and I had a lot), and responded quickly every time I reached out with concerns. Not only did he get our family approved for coverage when other companies wouldn't, but he made the entire process feel simple and supported. We finally have peace of mind knowing our family is protected. If you've been denied before or feel like your situation is complicated, don't give up -- call David. He truly cares and finds solutions. Thank you DTLA

As a business and home owner I get all the needed insurance through Goodwin insurance. They are…read morehonest and competent. They looked over my needs, evaluated my current level of coverage and showed me what I need and didn't need. Always there to answer questions. Personal and helpful. Thank you!

I was referred to Tammy and Goodwin insurance through a business contact and boy am I thankful I…read morefollowed up on that. Tammy and Penny have been absolutely wonderful, inspiring confidence in them and their services as well as the best customer service I have ever received from an Insurance company. They take the time to completely explain the details, made sure I was aware of all aspects of current and potential risks undeveloped a customized package just for my business. I can not recommend them enough. Tammy should be your new go to source for insurance needs. Trust me, you will not regret it. Thank you ladies and Goodwin for restoring my confidence in the insurance industry.

Wayne Hill at Gareth Nickerson, Farmers Insurance was extremely helpful. He was proactive in terms…read moreof ensuring my needs were met. I believe he put in descretionary effort, all to ease my concerns (complicated case). I am confident and happy to have received stellar customer service! Kudos!

Great Insurance Company! Wayne and Gareth will help explain and make sure you do the right option…read moreof Insurance. Highly recommend them

This particular Redlands branch is consistently 5 stars for customer service, wait time, easy…read moreparking, just about most of my DMV needs. Special thanks to awesome agent Kody this past Tuesday! He was welcoming, courteous, knowledgeable and very helpful! My total wait time in and out for a DMV paperwork issue was about 5 minutes! I feel like a valued member of AAA for all their variety of services, but especially because of the local branch support from this Redlands location!

Edward Apostol is an amazing person. He goes over and beyond his duties for you. I will…read moredefinitely be doing more business with him and this AAA branch. Keep up the great work

We have been coming to AASI for 5 years now and could not be happier. I am a business owner here in…read moretown, and they make running my personal and work taxes so much easier. I would recommend them to anyone..

Nolan the owner does not respond to calls, texts,emails etc. My tax returns still are not completed…read more after 1 year. The office staff is rude and have no idea what they are talking about. New Story everytime you talk to someone. Im really upset. I paid them over $3000 in fees and still incomplete with no replies. Do not go here. I have friends saying the same thing about AASI. No response taxes are late, un finished. Horrible customer service. Just take your money and ignore you.

Vincent made it super easy to switch over my car and rental insurance and it was cheaper than what…read moreI was paying. Any questions I have, Vincent is always quick with an answer to help me out.

Just came in 4:25 pm, closing time is at 5:30. No customers in sitting area . He asked what I…read moreneeded I said a quote in car insurance . He proceeded to ask me how soon? I said soon. Vincent then said "Uhhh no" . Horrible don't come here. DON'T recommend

My husband Steve and I have been working with Luke Kibler at Vantage Insurance for about 5 years…read more We find Luke to be very professional and knowledgable. His staff is well trained and he addresses our concerns in a timely manner. We are happy to recommend Luke to anyone who needs an investment advisor. On a side note , we recommended a young acquaintance to Luke and they are now working together. Integrity, patience, caring,very skilled. That's Luke!! *****

This review is long overdue. Luke Kibler is a master magician when it comes to insurance. He went…read moreabove and beyond attempting to get me coverage and I know, I was a tough case. Not once did he give up until the very last option was exhausted. It's unfortunate how insurance companies will deny a person due to their past, even though they've completely changed their life.. And that's why Luke kept pushing for me. He was so helpful, patient, honest and KIND through the entire process. Thank you so much Luke. I have a couple friends that will be connecting with him due to how highly I speak of him. He's the bomb!

Helpful, professional. Have done exceedingly well for with finances, trusts advice on investments…read moreand purchases. Kind and thoughtful.

I have had the pleasure of collaborating with Mike Razzouk for approximately 3 years after…read moreretiring. I was a number at Vanguard and became a person at KWB Wealth! Mike checks in annually with me and is available if needed. There aren't enough adjectives to fully describe Mike. I feel an overwhelming sense of calmness knowing he is the savvy captain of my ship. Genuine, precise, approachable, and gracious.