I discovered recently there is no cost for passport photos for AAA members. No appointment needed -…read morejust go to a branch. I was in and out in 10 minutes! James was kind and patient and let me take multiple photos (I don't photograph well) until finally we had one with my eyes open that didn't look like I was heading out for a crime spree afterwards. The whole team at the San Ramon office was great! Every customer who arrived was greeted and checked in right away. Two other staff helped me besides James (sorry I didn't catch their names) - everyone in the office was friendly, helpful, and fast. I'll definitely come back to this branch if I ever need anything that can't be done online. Oh and the photos were printed immediately and were good quality. James put them in a protective envelope and helped me download the digital copies. I was dreading this task but everything went so smoothly - I'm very happy with how it all turned out!

I recently found out that for those who are AAA members there is a DMV desk there where you can do…read morebasic DMV transactions such as registration renewal, transfers, international licenses, and much more. There is a employee that sets you up for a quick appointment when entering and then a few minutes later you are up. I got everything i needed to do without the hassle of the DMV office. Great addition and branch.

Upon the retirement of our longtime State Farm Insurance agent we recently began working with Mark…read moreHoogs at State Farm in Moraga. We had our first meeting with Mark and he spent over 2 hours reviewing our current insurance policies. We found Mark to very knowledgeable regarding the current state of insurance in the California market. He identified some changes to our policies that resulted in savings on our premium. He gave detailed information followed by recommendations for our consideration regarding our liability policy. We highly recommend Mark Hoogs of State Farm in Moraga California.

Mark Hoogs State Farm Insurance Agent provides excellent, top-shelf customer service. The team in…read moreit's entirety are all home run swingers, filled with professionalism, courtesy, and fast response. My mom owns an auto policy and homeowner's policy with them for many years with zero issues from our end. I remember a few years back, we were really unlucky and on two separate occasions, automobiles were parking and ran into our house, TWICE! Talk about unlucky! However, one quick phone call and a few operational transactions and our homeowner's policy covered all the repair damages. Highly recommend with my utmost respectful regards!

Ripped me off when I worked for her right after my husband had died. And explicable....read more

I was recently transferred to her and while I may not be as hip and slay anymore as they say, it…read moredoes not take much to notice her extremely dismissive attitude . I was having trouble understanding her and asked for clarity on the lines of insurance she was very adamant I should purchase and she quickly turned very impatient with me. It seemed she did not care about her customers as much as she cared about her sales. If I didn't stand up for myself I'm sure she would have made me waste much more than just my time. Incredibly judgmental and snide.

Nick was patient, kind, understanding, and efficient. Furthermore, I left a message on his phone at…read more4:47 on Tuesday afternoon, and he responded first thing Wednesday morning. I would recommend that anyone looking for insurance should ask for Nick.

I was in the process of looking for Safeco quote. With Safeco, I have to go through insurance…read moreagents. So I put in my zip code and Onstad's insurance agency was one of the first one that popped up. I decided to give them a call. The phone conversation was very promising and engaging. I spoke to an agent who explained he could assist me with getting a quote but he'll need further information. He asked me a couple questions and said he'll send me an e-mail with the information he needed. I received the email as he said. I responded with the requested information in less than 24 hours. Unfortunately, the insurance agent never responded to me. So I was never provided any quote or any follow-up. There wasn't a courtesy email that he was behind or he couldn't help me based on my information. My coverage already expired so I had to move onto someone else to better assist me in a timely manner. TL;DR No one was able to assist me after I provided all the requested info via e-mail.

Yogita has been an absolute joy to work with. She was very knowledgeable and professional in…read moregetting me the Renter's Insurance that I needed at the time. I had never need it before and was not that familiar with the whole process. I am sorry that I have to go elsewhere for Insurance I can afford, but I will always thank Yogita for her help. She has been awesome!

I was searching for new auto policy for my cousin. I filled out a questionnaire on Facebook. A…read morefarmers agent from Roseville responded. Due to lack of communication, and follow through. I decided to reach out to a local agent in San Ramon. She had a passive aggressive demeanor. promised to call the other agent, and transfer the policy to her office. After, I attempted to contact her several times. She made excuses for me to contact the other agent myself and or customer service. At that point. I became annoyed. She's definitely not the right fit for us. If you were busy, with a full book of business. Why weren't you upfront instead of wasting my time? Horrible experience. Save yourself the headache. Find another agent willing to service your needs in a timely manner.

I am pleased to recommend Vanessa Sisemore as a trusted insurance advisor. She is beyond caring and…read morecompassionate with her clients. Vanessa truly cares about the well-being of her clientele. She ensures that each and every person is properly covered and educated about the various options. Vanessa goes out of her way to help others. She is generous with her time and resources. I am proud to work with her and I highly recommend Vanessa.

Vanessa is a great agent. She is very responsive, always on top of things, and very nice to deal…read morewith. It is nice to know that someone has your back in the insurance industry.

Darlene and her team are very professional. In getting to know her over the last year I know she…read moreis a customer service oriented professional. She is thoughtful and goes the extra mile to help her clients and ensure you have the correct coverage. You will be fortunate if she has the capacity to insure you.

Darlene was great, very helpful and responsive. We bought our first home and had to look into…read moreinsurance. I called around to a couple places and received no call back. Darlene answered immediately and got a quote to us very quickly. From there we made some tweaks to how we wanted our policy and now we are fully insured with Farmer's. I look forward to working with her more in the future.

I switched from AAA to State Farm in 2013, in this short span of time not only have I saved on my…read moreauto, home Insurance. And I learned This Insurance agent has a Heart. It's comforting knowing Jennifer and Team Curry are people I can trust, they have my best interest at the core of every topic for discussion. Jennifer is alway prepared, resulting in easier, well informed decision making. Jennifer and Team are highly Customer Focused, are always helpful, are quick to reply with content rich information and most important they really care. Customer Loyalty is earned and you certainly earn my loyalty! Thank you Jennifer and Team Curry for being That Good Neighbor and setting the standard!

It's been refreshing to work with Jennifer, who has been able to simplify the insurance buying…read moreprocess. She clearly identified our goals, patiently walked us through different options and made recommendations that best fit our needs. There have been different occasions where I have reached out with questions and she always gets back to me quickly and has always been so kind and personable. Highly recommend!!