Anone looking for a great insurance agent for their home and autos would do well to contact Holly…read moreBoyd at the John Arens State Farm Insurance Agency on 33rd and Johnson Street in NE Minneapolis. She cuts through the red tape to explain Insurance issues which are complex or confusing to her clients, leaving them with their sanity intact. One actually has a partner with her as their agent! A more than satisfied customer-Duane Jensen

The BEST customer service! Deb and Brenna are amazing and they always take good care of me. My…read moreemails are responded to within a day and they are so kind over the phone! The rates aren't bad either. I was able to bundle everything and save a money on both my and my partner's cars.

This was sold to us by our financial advisor. It is an incredible rip off and cost us a lot of…read moremoney before we figured out it was a waste. All total between myself, my husband and son it was a loss of thousands and thousands of hard earned dollars. Do your homework and choose a different platform.

I have been managing my 93-year-old father's long-term care policy with RiverSource for over five…read moreyears, and the experience has been nothing short of frustrating and exhausting. My father has faithfully paid into this policy for over 30 years, and yet every single month I am forced to battle an inefficient and seemingly purposeful reimbursement process just to receive the money he is rightfully owed. Despite numerous documented complaints and specific recommendations for process improvement over the years, absolutely nothing has changed. RiverSource continues to rely on phone calls, voicemails, and physical mail to communicate, which creates unnecessary delays at every turn. It feels less like a customer service process and more like a deliberate strategy to hold onto money as long as possible before paying out legitimate claims. What is most disheartening is that the people navigating this process on behalf of elderly policyholders are family members and caregivers who are already managing enormous responsibilities. The last thing we need is an insurance company that prioritizes checking administrative boxes over actually resolving issues in a timely and compassionate manner. My father is 93 years old. He has paid into this policy faithfully for decades. He and his family deserve better than this. If I could switch providers, I would do so without hesitation. Unfortunately, given his age and the policy he has held for so long, that is simply not a realistic option. RiverSource should be ashamed of the way they treat elderly policyholders and their families. No one who has paid faithfully into a long-term care policy for thirty-plus years should have to fight this hard every single month just to be reimbursed what they are owed. Do better.

Kim Nybo is the best insurance agent in the state of Minnesota, hands-down. If you want an agent…read morethat is really in your corner then do yourself a favor and check out their team.

I had the pleasure of working with Tammy at Kimberly Nybo State Farm! She took her time to talk to…read moreme and get to know me so she could help my family and I get the exact coverage we needed! Not only did she make the process seamless she was able to save me money on my coverage! Highly recommend choosing Kimberly Nybo State Farm for your insurance needs and if you are able to Tammy is great!!

charles is a nice and approacable guy. I want to go with his agency but unfortunately I am…read morerelocating. I would definitely recommend him.

Charles is VERY trustworthy and really helped me out as I rented a property from far away with a…read morelandlord policy. He also wrote my other policies when I lived in MN! Use him, he is GREAT! I finally sold the house after 8 years so I decided to write him a review!

Agents are very helpful and informative with our policy. They are very flexible with what we want…read moreand need with our insurance. We do love State Farm.

My State Farm agent moved to Florida so I was temporarily assigned to Amy. I had my first meeting…read morewith her yesterday. We went through every policy (house, cabin, boat, cars, etc.) discussing the coverage, options and cost. The most thorough review I have even had with State Farm. I will be making Amy my permanent agent today!! I met her staff as well and know that I will be a valued customer going forward.

The team at the AAA location in Roseville were very happy to help me get my passport photo taken…read more It's a free benefit of being a AAA member! It took less than 5 minutes and they provided me with a pic along with some additional information as far as saving money being a AAA member.

Ultimately very good but communication could be improved. Initial travel used for booking retired…read morebut I wasn't notified until I called to arrange making final payment. Was transferred to another agent who I had to actively pursue to get a response. When she finally called she was pleasant and helpful. There was an important deadline involved for payment and I was concerned about missing it. I will probably give the new agent another try but will need to set expectations for timely communication.

My Father had this company for over 20 yrs, just paid his premiums. After his death, my 89yo…read more Mother had 40 shingles ripped off her cabin. There Idea through Kemper was to just repair the damage side, maybe put some flex seal on it! Go elsewhere if you don't want Elder abuse, will never review your needs.

I hate insurance, but I love Higgins! I have been a loyal…read morecustomer here for the last 4+ years. The customer service is top notch. They will help you understand your insurance needs better and make wise decisions based not only on your living/driving situation, but also on your financial situation; no pressure or up-selling. I had a major home break in a few years back and they were amazing. They took a very traumatic experience and made it (relatively) pain free to process my claim. The sympathy I received was genuine and they went above and beyond to help me 'get everything together' for my claim. They didn't just give me my claim number and make me do all the work. That alone was worth my premium. Now, I am that annoying customer that calls way too often because I am trying to buy a home. Every time I see a place I like, I immediately call for a car insurance and home owners insurance quote (can really vary, depending on the zip code, don't want to be surprised when your insurance doubles). The lovely ladies there are quick to help and usually give me a call back within a few hours, if not, always the same day. If you are looking for a new agent, this is certainly the place to go. Highly recommended.