Not good on the phone.. he didnt even let me speak. wont recommend. I am a potential customer but…read morehe hang up on me.

Jay and his team are doing a great job handling my home, cabin, autos, business and health…read moreinsurance needs. Nice job!

My experience with Novallus has been awesome! I worked with Nick Homuth after working directly with…read moreinsurance companies myself, and it was seriously a breath of fresh air. Nick was very patient and spent a lot of time with me on the phone to make sure I understood everything I had questions about. His communication was on point and was extremely easy to work with. In the end I am confident I got the right home and auto insurance for me and my family at a really good price. I would not have gotten this good a policy working with agents directly myself.

I couldn't be happier with my experience working with Novallus Insurance Brokers...specifically…read moreNick Homuth. Best in class communication, service and education. I really liked that he took the time to get to know us personally and what we were wanting with our home, auto and umbrella policies. He's independent so found the best policies for the best price. Highly recommend

I'm a bargain hunter who threw away $1,400 a year because my insurance agent was "good enough." I…read morechecked out Yelp on a whim, and Erica Wilebski's five-star ratings got my attention. So I called her. A week later, I had exactly the same house, car, and umbrella coverage at an amazing savings! Erica worked quickly, reliably, and caringly, an agent who really knows insurance and authentically cares. Our texts became occasions for sharing who we really are. That's Erica. Her ethics, loyalty, professionalism, and authenticity are impeccable. I could have saved heartache and $15,000 if I had talked to Erica 10 years ago. Don't make the same mistake I did. Call her and see for yourself.

From the owner: My name is Erica Wilebski and I started my agency in July 2016. I was born and raised in Minnesota…read more I grew up in St. Paul and currently reside in Woodbury. My passion is to have the best Agency for all of my current and future clients! My philosophy is to treat everyone I work with as if they are my family. I truly take pride in how I have molded my agency! My goal, as your agent, is to create a long-lasting relationship. I will be there if and when anything happens! Our philosophy is to treat everyone we work with as if they are our own family. Our goal is to get you the best coverage for the lowest price. Most importantly, we want to make sure that you are covered correctly. We review your coverages and advise you on your best coverage options. We want to make you a client and friend for life and be your agent for life!

My wife and I moved to the Twin Cities two years ago from the San Francisco Bay Area and sought…read morehelp understanding the insurance landscape in MN, and specifically to find the best value in home, auto, and umbrella coverage. While it didn't have the absolute most reviews of any insurance broker, the reviews Options Insurance does have--across Yelp, Google, and Reddit--indicate a strong reputation for customer satisfaction. And that's been our experience since working with our agent, Tippy Sourignavong. From the jump, Tippy demonstrated deep knowledge of insurance products (including terms and conditions that I found confusing), patience (in explaining the differences between policies), and responsiveness (often getting back to me within minutes for any question I had). She found us the best deal among insurers to cover our home, car (and later an additional car), and umbrella insurance from AAA; better than I could have found on my own. Before renewing this year, Tippy reached out, letting me know that she cross shopped my existing coverage across all the insurers and found us a better deal, saving us hundreds this year. She also flagged that insurers by and large were moving away from replacement cost value (RCV) to actual cost value (ACV) for roof replacements, which isn't as good, but out of her hands. I still appreciated the call out and it's exactly the type of proactive streamlined information I need to understand my choices and make a decision. I highly recommend Options Insurance and Tippy in particular as a starting (and ending point) for all your personal insurance needs.

I've been incredibly happy working with Options Insurance over the years. They've assisted with all…read moreof our insurance needs for our family across products and they've always provided a top notch level of insurance. Their email response time is second to none, which matters to me. I always get an answer right away. Tom and Keri always exceed my high expectations. There was a specific time when I needed a policy in place by a certain date and Tom literally worked around the clock (I'm not kidding, late into the evenings and into the weekend) to make sure it happened. I never see service like this anymore. I will never leave these guys.

Spoke to Cindy about getting a quote for home and auto together and she was unbelievably helpful…read more Best customer service I have had in a long time. It was also nice to call a number and get an actual person on the phone instead of a recorded message. Highly recommend based on this phone call alone, hopefully the quote is as good as the customer service!!!

The BEST. Absolutely. I have been blessed with four…read morebeautiful homes in four states for 30 + years, all with price gouging Chubb Insurance. All these coverages were complex and costly and years later when we suffered a large claim, Chubb closed that office in 2007, here in Minnesota. ( Rosenbloom& Rosenbloom. Moved all their staff to an existing company). We had a lovely agent who was not well trained and had made major errors. In our policy. So we lost.... a lot. So ... I am now very very careful in researching agents, READING Yelp reviews, all of them, and especially learning exploring the many questions to ask. Then, I spent 2-3 long relaxed calls with most of the agents over several days. I took detailed notes and keep them in a Meade flexi 3 ring binder with names of agents dates at the top of each page. I find careful detailed notes are a big help in deciding which agent looks the best. Natalie is the VERY best agent I ever had in all these years. She is bright, extremely knowledgeable in all aspects nuances of coverage/ claims issues, so very comfortable easy and calm to work with, (rare) and a truly lovely and delightful human being. She and I spent many calls going over all the details of the needed policy. Our coverage is very complex and includes a rental with important old pieces of furniture and a lot of " stuff" in storage. Farmers to my knowledge is the ONLY company that will provide homeowners with 100 % coverage also on your storage. ( good if you are renting and storing most of your things for selling or family distribution later!!). Most other companies only offer 10 % of the total homeowners on storage or 25-50 %. I interviewed five other companies and Farmers offered us the most thorough RENTAL homeowner's insurance coverage. Their terms are EXCELLENT, their coverage easy to digest, and you can settle the contract with 100 % PEACE-OF-MIND! Good luck!!

My family and I have been working with Joe S. at FCI for years now, and he has never failed to…read moredeliver the absolute best service and options to all of us. He's helped me navigate new insurance options for 3 vehicles now, and each and every time he's been there with an amazing deal and the service to match. They keep their eyes on the real prize - what's best for their clients. I cannot recommend it enough, do yourself a favor and give them the opportunity to give you the same gift that they have given us!

Early 2019 My wife and I were preparing to move out of state. I went to my Insurance agent to ask…read morea question and after 3 weeks without any clarification I started to look for a broker that could help us during our transition. I contacted First Class Insurance Brokers and spoke to Marc Sidaros. Marc was able to answer my questions that day. I got rid of my agent and transferred my business to him immediately. What I anticipated as being a short term relationship has continued to this day. Even now living more than 300 miles away the distance has not been a hindrance and I wouldn't considered finding another agent.

Chris and Terri are by far the best in the business. We've never felt pressured. They really do…read morecare about tailoring your insurance to fit your needs at the best price!

Chris and Terri are a great team, they really do put their clients first and are always looking for…read morea way to help you keep your costs down. We have been with them for 10 years, 5 auto claims, 1 fire claim, and 1 theft claim. I have shopped other insurance companies and although they are not the cheapest, you get what you pay for. I highly recommend the State Farm Budzius Agency if you are shopping for auto, home, life, renter's or any other coverages.

Customer service is a joke after being a 20 year customer. Had to deal with them twice in the last…read morethree months and no body knows how to do their job anymore. The process has taken way longer than it should and every person has a different answer about policy information and the process of filing of claim. The knowledge of policy this company has is lacking! Horrible experience!

Tell everyone you know to NEVER get Progressive Insurance of any kind!!!! We've been dealing with…read morethem for over two months due to our Boat Motor. It's totaled and they will not pay for a dime even though all the boat mechanics and independent insurance reviewers say all the issues stem from an underwater rock strike which is a coverable item in the policy, they denied the claim!!!! Look at all these reviews... this company needs to go out of business period!!!! The only reason they make money is that they NEVER EVER pay out on a claim!!! I agree if you have a claim with this company... hire a lawyer!! Even if you're thinking "well they are the lowest for monthly premiums".. DON'T sign up with them... go with another Ins Co and tell everyone to drop Progressive Insurance. They are a joke and snowballing all there customers!!!!

I had the pleasure of speaking with Tyler earlier this week and I have to say, looking for…read moreinsurance is always a struggle, and finally finding someone who took the time to answer all of my questions and provide me with information so I can make an informed decision was absolutely refreshing. This is the agent you want to work with. He was patient, knowledgeable, and professional. Thank you, Tyler for making me a priority in your day.

As someone who's clueless about insurance, I highly recommend working with Tyler…read more I learned so much and Tyler was fully capable of answering any and all questions I had. He walked me through the different elements of each policy, how they differ and informed me on the areas where I could save money. Very thorough, while still getting me through the process as quickly as possible. Thanks again!