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    Options Insurance

    4.4 (17 reviews)
    Closed 7:30 am - 5:00 pm

    Services - Options Insurance

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

    Options Insurance Photos

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    1 year ago

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    2 years ago

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    2 years ago

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    8 years ago

    Business owner information

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    Sarah S.

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    6 years ago

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    7 years ago

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    12 years ago

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    12 years ago

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    5 years ago

    Options has assisted me with both Homeowners insurance and my Medicare Advantage plan. I've never felt like I was in better hands.

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    8 years ago

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    7 years ago

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    9 years ago

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    10 years ago

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    9 years ago

    We worked with Options during our first time buying a home. Great experience and very helpful along the way.

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    12 years ago

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    Ask the Community - Options Insurance

    Review Highlights - Options Insurance

    Now that I've got my health insurance sorted out, Sarah is also helping me get my small business plan in place!

    Mentioned in 3 reviews

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    Mary Trondson - State Farm Insurance Agent - State Farm Logo

    Mary Trondson - State Farm Insurance Agent

    (7 reviews)

    Uptown

    I'm very unsatisfied with the service I've received from Mary. She was my agent for nearly 4 years…read more I've never liked her personality and she's always seemed rude and dismissive. But I dealt with it because all I really cared about was her doing her job. As I accumulated policies and multi-line discounts, when premiums would go up and I would ask for more info, I repeatedly have received inconsistent answers that don't match up. Then I was told that State Farm policies prevented her from doing anything about it, which was never brought up to me in the past. If that was always the policy, then why was I never informed and had to spend multiple months going around in circles with her?

    I moved from Chicago so had to transfer my policy to Minnesota. I enrolled with Mary Trondson. I…read morefelt that there was poor communication from her office about additional fees for transferring my policy to a new state and new agent. I was initially told that there would be no extra fees, but when I got my first bill she told me I had to pay the premium for two months that I was not even receiving insurance for. Furthermore, I did not receive my first bill in the mail. Instead, the first billing correspondence I received in the mail was a notice of overdue payments. When I called to explain my confusion and sort this out, Ms. Trondson seemed cold and unsympathetic. She told me I never received the first bill in the mail because it was in my online profile. Again, I didn't recall this ever being explained to me. On December 16th, I had found quotes from other companies with significantly lower premiums, so I called Ms. Trondson to inform her I would not be renewing my policy, which was up for renewal on January 12th. I wanted to give her advance notice so that my policy would not be automatically renewed. Ms. Trondson tried to convince me that those quotes from other companies would eventually balloon, so I informed her I would come back if that turned out to be the case. So she thanked me for my business and said goodbye. Then I got a notice in that mail that she had CANCELLED MY POLICY ON DECEMBER 16TH, LEAVING ME WITH NO AUTO INSURANCE. Maaaaaaaybe she misunderstood me, but more likely it seems that she was mad that I would no longer be giving her money so she cancelled my policy immediately WITHOUT MY APPROVAL. So needless to say, I would not recommend her services.

    Options Insurance - homeinsurance - Updated May 2026

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