TLDR: it felt like I was the first person they ever insured. Offered many excuses but never able…read moreto rectify problems which made me nervous that if I ever had real issues/claims they would not be able to handle it. So my policies ended up in the hands of B and M after my agency closed and my former agents ended up working there. My first clue that there would be headaches is that they didn't let me keep the agent and assistant I had been working with for 13 years at the previous company. I told myself it would be fine because b and m had been around for a long time and I'm sure they're just as experienced as my agent. I was wrong. The annoyances came in the fact that they somehow lost my discount for using my bank account for automatic withdrawals. No big deal...just get it back....right?? Wrong again. Multiple phone calls, policy changes, cancellations, rewrites and on and on. The real kicker is that I pay my premiums in full anyway; something most smart companies give you a discount for but this one does not. Now I understand that automation of withdrawal vs paying in full has nothing to do with b and m and was related to the actual insurance company, but the fact that they couldn't resolve the issue with the actual company after 3 MONTHS was infuriating especially after cutting a check for $7500. I kept getting bills and policy cancellations in the mail for 3 months despite paying the premiums in full and all over a $68 discount. Was it the end of the world?? Ofc not but the frustrations left me wondering what would happen if I had an issue with a claim down the road. Would they be able to handle it?? It also didn't help that the woman that handled me was very hard to speak with on the phone. Awkward pauses, confusion, abnormal flow of conversation, being talked over are just a few of the things that made it even harder to tolerate the issues. Now for the good part. I went online, and within 30 mins had new home and auto policies that saved me close to $3000/year; most likely by cutting out the middleman. I'd probably been overpaying for years but accepted it because I had good customer service. Had b and m just taken care of things for me I'd still be overpaying. And this new company gives a discount for paying in full; the way things should be. So thank you for making me solicit new quotes and ultimately saving me money. I know that they must have some talent at their agency as they have been in business for years, but unfortunately I didn't get to witness it.

Bruce is an awesome agent he has been extremely helpful with finding me the policy I need for my…read morebusiness. I highly recommend seeking him and the team at Butler and Messier insurance out for your insurance needs! They put my mind at ease when initially I felt very overwhelmed by the idea of finding insurance and I appreciate their ability to translate and explain anything that I was unfamiliar with! Amazing experience and great people!!

After getting Abruptly kicked off my last insurance company. I was desperately trying to find an…read moreinsurance company that was somewhat affordable instead of the $400-$500 monthly quotes I was getting from progressive and other similar companies. Because of my poor driving record I'm considered "high risk" and unable to get cheap insurance. But they worked with me to get it to about $255 a month which is much better then $465 a month! The gentleman I spoke with was very easy to talk to & got straight to the point. He was able to give me a pretty decent quote up front That I was in agreement with. I went down and signed the forms and was insured within the hour. The whole process took less than two hours! Thanks again!!!

I called today to reconnect and check my balance from previous months. The owner of the company, a…read moreguy was extremely rude and unprofessional. Not only did he yell at me he asked me "what do you want" I told him that I wanted to pay off my balance , when he asked what company I said I'm not sure he said well you probably should do your homework before you call me. Mind you that should be in the record. When I told him he was unprofessional he hung up in my face. Definitely do not waste your time with this man or his company. Plus the office is filthy

I have been with Blais since 2013 and could not be more happy. I've worked exclusively with Janice…read moreand it has been nothing but a pleasure. Insurance has always seemed tedious to me, however Janice streamlines the process while managing to find competitive rates. I cannot recommend them enough!

Knows there stuff, vary fast, lots of people working there. Vary clean and organize. Speak English…read moreand Spanish. Vary friendly staff.

Have been Doing my Taxes here now for years. Great People that are dedicated to their Customers…read moreThey get it. Highly Recommended

I don't know where my business would be without Peter and his team. I rely on the Lawrence Agency…read morenot only for my business insurance but for my home, auto, and life insurance and health insurance for my office. When I call I ALWAYS get a team member located here in RI that is laser focused on superior customer service. I am a customer for life. Thank You Peter and The Lawrence Agency!!

In my recent search for car and home insurance it was great having all the quotes done by one agent…read morefor both. Isaura took my information and requirements and promptly went on the search for what I needed. I didn't have to worry about cancellations of prior insurance company, worry about dates when to end and when to start with new policies. She took care of all the paperwork and payments due. All I had to do was agree to the new quotes and sign the documents. It was a pleasure to work with Isaura and peer, who I found to be very knowledgeable of the product they support. I highly recommend this company to anyone looking for good insurance company, friendly representatives, efficient, organized and timely to the customer's needs.

Virgil is the man. I heard about him from a neighbor who had just purchased a homeowners insurance…read morepolicy from him and were raving about how great he was (evidently he's been selling insurance for decades and everyone knows him in East Providence.. think 30 degrees from Kevin Bacon kind of network, it's Rhode Island afterall). And, I can see why. Virgil not only did my taxes and got me a WAY better deal on my auto insurance, but took a look at my financials and got me in the best financial shape of my life. The proof? I'm now living in Manhattan despite having student loans, a miracle in itself. 5 stars for this guy and his staff. Extensive knowledge, very attentive staff (I tend to ask a lot of questions), and very easy to work with. I'm a fan.

Was looking for home insurance for new purchase. The customer support rep was excellent, friendly,…read moreknowledgeable, etc. However, after providing a great deal of information, AMICA would not insure the house. Was informed they are a risk adverse insurer. I take this as, new construction only. I asked if they require everything up to code in order to insure, which they responded yes. Laughable in this day in age. Customer Support Rep: A+! Company Underwriting: F

Good insurance but very high in rates. If your looking for…read moresomething affordable or reasonable look somewhere else.

I try to call his office using the 401area code and the call goes to a woman out of the US that…read morebarely speaks English. She can't transfer me to my local office. Calling my insurance agent shouldn't be this hard. He is too busy to service his customers.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I have been part of the Pawtucket community since I first moved here from Portugal in 1970. I attended the Pawtucket public schools and graduated from Tolman HS in 1981. It feels good to service the community that I grew up in with their insurance needs.

Terrible service--stay away! Do not trust them with your information; they are misleading and…read moredishonest.

By far the best insurance agent and agency ! Amazingly cute dog and professional atmosphere! I'll…read morebe getting my insurance here for years to come!