I was referred to the Wince insurance agency when I moved into Woodbridge, now some many years ago…read more Unlike some agencies, Brandon Wince was able to search multiple insurance providers and found better coverages for even better rates than I previously had. There have been many changes in health care and available coverages over the years. The Wince insurance agency has personally helped direct me and answered questions when they arose. I've been unable to find such service or expertise elsewhere and have referred many to this agency as a result. The Wince insurance agency has professionally handled my business, personal, vehicle, recreational, and health coverages without being undersold or underinsured. I recommend that everyone shops for the best price and coverages available. I don't think you'll find a more knowledgeable agency that has your best interests in mind.

The best insurance agent in the Woodbridge area, hands down. I've got an auto, business, and home…read morepolicy with them. I've always been impressed with the level of service and going upon and beyond for the client. I'd recommend Brandon to any family, friend, or person I know that is in the market of getting competitive pricing or a new insurance policy.

I have been with Stephon's office for a while, but I moved to Texas so I had to switch agents. My…read morehusband and I have our home, autos, PLUP, PAP and a boat in Texas; however, there is ALWAYS A PROBLEM. We had issues when someone was at fault and totalled one of our cars, we had issues with the PIP claim, and unfortunately the agent in Texas has not been impressive. Today we realized we made a payment on the SF app for our auto policy; however, we mistakenly put it on one of the life policies in Stephon's office. I immediately called my agent here in Texas, and they told me "there was nothing they could do, maybe I should call the other agent." HELLOOOOO???? WHY NOT HAVE SOME CUSTOMER SERVICE! I was very upset and called Stephon's office. I spoke with Bryan who was extremely courteous and let me know a Life Specialist could assist me. AND HERE COMES DONNA CARTWRIGHT to the rescue. I shared my story with Donna, and she immediately advised she would call the Life company and have the payment moved from the policy on the life company to the correct policy on the auto policy. DONNA LISTENED, ANALYZED THE SITUATION, AND CAME UP WITH A SOLUTION with ease. THANK YOU DONNA CARTWRIGHT FOR TRULY PROVIDING GOOD NEIGHBOR SERVICE!!!!

I've been with Stephon Scriber for since 2012 and I just changed my agent. I don't have any issues…read morewith State Far itself, or really even Mr. Scriber, I've never actually spoken with him and that's the problem. It's extremely difficult to get a hold of his staff and get any customer service. Within the last hour I called his office 3 times to try and move my renter's insurance coverage from my current place to my new place. The first time I called the automated system disconnected me. The second time I called I spoke to a person, who spent 3 minutes looking up my account and then transferred me to another desk where no one picked up and I left a voice mail. And the third time the automated system put me right into a voice mail box. This isn't the first time I've had issues. Adding my landlord's company as a concerned party last year was really challenging as the staff kept getting the names and apartment number wrong. I would choose a different agent.

I want to send a huge shout out to Pam Posey! She was super helpful when I was shopping around for…read moreCommercial Property and Liability insurance for my business. She responded quickly and made the process very easy. I obtained coverage in a few days. EnrichKids Academy is very grateful for your assistance. The coverage and premium was also better than what I had before. As a new small business, this was a plus. Thank you Brown's Insurance Agency! Keep hiring awesome agents like Pam!

You may think that anyone who actively elects to sit basking in smog and heat on 95 traffic in 100%…read morehumidity on a 2-wheeled death contraption that itself is radiating heat comparable to the surface of the sun may not be the soundest person to get insurance advice from, but here goes. I'd recently decided to get into motorcycles and like anyone who impulsively buys anything, I really hadn't considered the cost to insure said motorcycle. My quick "click or call" to a popular insurance company who shall go unnamed (but uses the voice of Jim Halpert from the Office to shout its tag line on cable tv) yielded results that were less than appealing - which is to say, the cost to insure the bike was going to be more than the cost of owning the bike. So now what - do I sell my mid-life-crisis-on-a-kickstand or fork out double the monthly payment of the bike to just be able to ride the thing (HOV may be free for bikes, but this was hardly a money-making venture). I had recently run into Nathan Klotz at a Panera where he unsuspecting became trapped in my "21-questions" version of insurance interrogation. "Can I get insurance on a bike that doesn't require my left arm as payment?" "Can I still bundle a bike and auto?" "Can you buy this bike from me - I've clearly made a mistake." All worries were laid to rest with his answer. "Listen Heather. Send me your current coverage. I'll see what I can do - no pressure. If we can help you get it cheaper, we'll do it. But I also want you to have the right coverage." I'm pretty sure Nathan is the 8th Avenger because frankly, he saved the day (and probably defeated Thanos). Not only was he able to find affordable coverage for the bike (bikes - this entire story ends up snowballing into more bikes, yes, I know, what?), he was able to beat my coverage for renters and auto to boot AND since this wasn't done with a robot online, he wrote the policies to have my best interests in mind (finally, someone looking out for my best interests because I'm certainly not). My boyfriend ended up getting bit by the bike bug too and Nathan once again was able to get the best coverage at the best price - he switched over auto as well. Long story short - Brown's Insurance Agency Inc. saved the summer, insured the bikes, and now I get to have helmet hair all the time - but with the money I saved, I'm able to fork over some cool hard cash for some much needed leave-in conditioner. Thanks, Nathan and thanks Browns!

Gina has been our agent for over 25 years. There is nothing she can't handle with just one phone…read morecall. Her team is also highly qualified and go above and beyond the call of service. Look no further if you need a full service agent. 10 out of 10

I have to say I have been their client going on 20 years and have found them to be very responsive…read moreand professional. Their staff is always polite and helpful. I wouldn't hesitate to recommend them to anyone. Just a follow-up on our visit today. Nancy was amazing. We got insurance for Emilie's new car, so we went in to do a sit down. We talked almost an hour about family and kids. It's nice to have a face to the voice on the other end of the line. Met Gina Mines also as she walked in.

I worked with Claudia from Integrated Insurance. She was a great representative of her company. I…read morehad a severe problem with my insurance company for the last 40 days. However, within 24 hours, Claudia and her office supervisor solved this problem. I'm very proud and impressed with her customer service talent. I encourage anyone who needs insurance advice to contact Integrated Insurance to get the best experience from their teamwork, especially Claudia.

So, I will give them 2 stars since, at the very least, someone answered the phone. I was HO insured…read moreby one of the companies they represent, but at renewal the cost was too steep. So, I called IIS to cancel and stop the automatic premium withdrawal. Mr. ? said he would let Dan Grossi know, but, Dan never called. Back on the phone to speak with Mr. Grossi, who said he requested a "form' from my ins. company, but 2 days had passed, no form. Fast forward 5 days. No cancel form sent to me from Dan Grossi. Then I emailed Mr Grossi with another request. No response. A week passed since my first cancel request. The withdrawal was at my doorstep, so I contacted the above insurance company directly. They stopped the withdrawal and canceled my policy in 10 minutes. The person I spoke to said, "apparently your agent, doesn't know how to do this." I agree. First call was referred to Dan Grossi. Second call, Dan said he was still waiting on this form? Third email contact ignored completely. Fourth call by me yielded a fix in 10 minutes. The above shows incompetence at its finest and customer service at its very worst. VR

CJ and Rachel were hospitable, competent, and patient with me transferring title and registration…read moreto my son. I highly recommend!!

Walked in to get set up with AAA car insurance in Virginia after moving here from California. There…read moreweren't any in-person agents available to see me, so the receptionist asked me to talk to an agent on the phone, gave me some scrap paper, and set me down in a random empty seat to talk to an agent on the phone. Unusual, but I went with it. I did end up getting a policy that was a decent price through Progressive (AAA partners with a number of other insurances in the area to give you the best deal), but my representative ended up adding my card to someone else's policy because she accidentally had their window open while taking my card information, which has ended up in $410.20 of excessive charges on my card, $167 of which has been refunded as soon as the OTHER customer realized the mistake, not the agent! The agent then insisted the issue is fixed, and then the rest hit me as re-occurring charges which is now supposedly fixed again but the refund is now stuck in limbo for a month while Progressive tries to send me a check via snail mail!... Totally unacceptable that they'd put my card info in someone else's account and then take so long to get the money back to me. Highly disappointed in my experience here.

Kelly Rajca from the State Farm Leesburg office In Virginia has been spectacular. I was looking for…read morerental insurance & left them a message on their website. Kelly called me bright & early the next day she got all my information & drew up a policy the very same day. That caliber of customer service is AMAZING. I would recommend anyone to call their office & speak to Kelly. She is wonderful. Thank you, Kelly!!!

I highly recommend Carol Lavery at State Farm Insurance. Carol is professional, pleasant and very…read morequick to respond to my questions. Carol has helped me save hundreds of dollars on my bundles auto and renters insurance. If you're looking for a new agent or you want to save money, give Carol a call! Carol Lavery State Farm 1507 Dodona Terrace, Suite 208 Leesburg, VA 20175

Jenny worked with us to make sure we got the most reasonable rates for our cars, and apartment…read moredwellers insurance. She was quick to respond to our needs on the phone and in person. All in all, she provided excellent service and was a pleasure to deal with. We highly recommend Jenny!