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Allstate Insurance Agent: Jorge Hernandez

3.7 (3 reviews)
Closed • 9:00 am - 5:00 pm

Services - Allstate Insurance Agent: Jorge Hernandez

Car and truck insurance

Life insurance

Homeowner or property

1 More Service

Vehicle

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I strongly do not recommend Bridge First Insurance. My experience with them has been frustrating,…read morecostly, and revealing of serious gaps in their knowledge and customer care. I had an SR22 filing, a legal requirement that only the insurance company can see--not the customer. In June 2025, I sold my car and canceled the title. I then asked Bridge First to cancel my insurance. They did so without warning me that canceling an active SR22 policy would lead to automatic suspension of my driver's license. The cancellation was processed by Jessica, with no mention of the SR22, no questions asked, and no warning. A simple reminder would have saved me from losing my license, paying $175 in fees, and going through the stress of reinstating my driving privileges. When I called to understand what went wrong, I spoke with Wade, who was dismissive and unhelpful. Instead of assisting, he said it wasn't their responsibility to check my file or remind me about the SR22. Worse, he tried to shift the blame to Progressive, insisting that they--not Bridge First--should have warned me. He also claimed he couldn't discuss the SR22 further unless I showed it to him or got it from the DMV--a clear sign he doesn't understand that SR22 filings are only visible to insurance providers, not consumers. As a result, I wasted another hour on hold with the DMV, only to confirm what Bridge First should have known all along. This is unacceptable. Bridge First Insurance acts as if they are only here to sell policies--not to support or protect their customers. They take no responsibility when things go wrong, and their staff clearly lack basic knowledge about what they're selling. They also refused to continue communication, leaving me to clean up the mess alone. If you're looking for a company that understands insurance and values its customers, look elsewhere. Bridge First will not stand by your side, and their negligence will cost you time, money, and unnecessary stress. They do not deserve the ratings they currently have.

Jack is responsive, knowledgeable and treated me - a new customer - like I was a longtime client…read more He is friendly and does very well at balancing value and ensuring the coverage that's safe and proper for the client. I am very impressed.

Rhea Baker - State Farm Insurance Agent - State Farm Logo

Rhea Baker - State Farm Insurance Agent

(35 reviews)

Rhea and her team are just the absolute best!…read more Rhea has been there every step of the way as an agent, which I will elaborate on below, but it wasn't until recently with the Covid crisis among us that she stepped up into a non-agent role and offered to donate to the non-profit I work for. Rhea's office not only donated to help homeless families and victims of domestic violence, she raised awareness and got neighboring offices to do the same. To say she went above and beyond as a State Farm agent, local business owner, and community member is an understatement. For her role as my agent, I could never go back to having another! She has taken care of everything and with her great rates and dependability I have all of my insurance needs now taken care of by her. When I moved here from California I had several companies handling my insurance needs and most of them were making things impossible for me to switch over to a new state! In talking with some people who had been in the area for a while I received a recommendation to call Rhea at State Farm in TYSONS. She personally helped me get everything switched over and in writing in no time! Since then-I've needed to call on her several times and she is there with all the answers! Her team in the office are also great and if I call someone always answers ready to help! (Shout out to Bill, Natalie, and Liza etc) Again- I just couldn't go back to having another agent or going to any other office!

Rhea Baker and her staff are wonderful- knowledgeable, professional and responsive. I always…read morereceive first class service from their office!

Alliance Insurance Services - Alliance Insurance Services - Don Butcher! Serving Washington, DC

Alliance Insurance Services

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I own a small painting and home improvement business and needed some new commercial general…read moreliability insurance as my old company had stopped offering this type of policy. I contacted a few brokers and Alliance was by far the easiest to deal with and very responsive. After their initial reply to my online inquiry, I emailed back and explained what I was looking for and that I was hoping to get some new coverage as soon as possible. Paul wrote back right away and asked a few basic questions about my business. I responded late that night, and the next day they were able to get me a very reasonable quote, send me an application, and bind coverage in just a few hours, and I didn't even have to pay any portion of the premium upfront in order to get the new policy in place! Alliance set me up on quarterly payments and told me I would receive my first bill in a few weeks. I also had a couple of big contracts I was about to lose without proof of insurance and Cheri was able to generate a COI and send to me right away that same afternoon, which I greatly appreciated. I was very impressed with the fast, friendly and efficient service I received from Alliance and would definitely recommend them to any small business looking to get affordable insurance coverage quickly and without a lot of the red tape and headaches that you usually encounter when applying for a new policy. Alliance really helped me out!

I am a new business owner and I used Alliance to obtain workers' compensation and general liability…read moreinsurance. I engaged many brokers before going with Alliance, but choose them because their service was far and away better in quality than everyone else I spoke to across the DC area. Not only did they get me the best deal possible, their employees are stellar. When things go wrong and I have to deal with insurance, I'm so relieved that I can rely on Paul and Cheri.

Kurt Sayce - State Farm Insurance Agent - State Farm Agent

Kurt Sayce - State Farm Insurance Agent

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I want to tell you about a great experience I had with my State Farm agent Kurt Sayce…read more I had totaled my car a few weeks ago. State Farm handled the claim quickly. I was nervous about the whole thing because I did not have a lot of experience with auto claim. They told me what to expect and calmed me down. They told me that my car was totaled. I had bought the car and had a loan on it. State Farm gave me a payout of $19,100 but my payoff on my loan was $24,000. I thought that I was going to have to pay $4900 out of my own pocket. Then Kurt contacted me and told me that since I had financed my car with State Farm that I did not own them anything more. Kurt told me that I had Payoff protector as part of my car loan. It was free and acted just like GAP insurance only better. What a relief! He made my day! I am so glad that I used Kurt's agency to finance my car with State Farm bank. That saved me over $4900 out of my own pocket! I will definitely use Kurt's agency on my next car loan. He is the best!

Both Kurt and Vickie Sayce are very professional. I wouldn't trade either one of them for the…read moreworld! They handle claims quickly and effortlessly and update me on changes by e-mail. I always go up to the office except in bad weather and even than I am treated like I'm one of the family. Kurt always keeps me up to snuff on my coverages and where I can save money. They work great together.

Allstate Insurance Agent: Jorge Hernandez - homeinsurance - Updated May 2026

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