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    Allrich Auto

    5.0 (1 review)

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    9 months ago

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    Ed Voyles Hyundai

    Ed Voyles Hyundai

    (8 reviews)

    Downtown

    Wrote a longer review but it didn't save on here for some reason but essentially, my car had a…read moreflat. I called ahead before I had the tow truck take it to this specific dealership. I was told they'd pop on a new tire by EOD and that it was simple enough so I could have the tow truck bring it over. I ask Maria if she has my number. She tells me the number she has on file and I confirm it's correct. Car arrives - the tow truck driver informed me that he spoke with the folks inside and everything was good to go. I call the shop. Maria now changes the story and says she has to see if they have the tire in stock. It's a busy day. I explain that I am not from the area and usually my car is serviced by the hyundai in NY where I live. So I didn't need anything additional...just the tire. She tells me she'll call me after she confirms the tire size. Should still be an EOD pick up. I call several times and for the rest of the day I am unable to reach anyone in the service department. I leave my number. the receptionists send messages to Maria on the computer. Nothing. I ask for a manager. Nothing. The next morning comes. I call at 8:15. Maria is in - but still somehow unreachable. I ask what's going on with my car. Has it been fixed? What is the cost of the tire? No one can tell me anything. Maria calls back and claims the tow truck driver gave her the wrong number. I remind her that we confirmed the number twice..silence. I then express that I am frustrated as an EOD job has turned into a two day stent for a tire. She then says well I think you should get new wipers, all new tires, and runs down a list. For context - I bought the car new in a couple of years ago and I barely drive it because I am always traveling. The car just hit 20k miles. I always service it at Hyundai. It was just there for a battery and I was told my tires were in great shape. The several thousand dollars worth of things she wanted to do were unnecessary and she got upset on the phone citing I didn't have to get snippy when I said...I simply want a new tire as I stated yesterday. She said she was doing me a favor by trying to help me out. Me...a paying customer. You're not doing me a favor and you've also had the car for a second day. She then says I didn't call the day before because she would have gotten it. I say I can pull up my logs that will show five outgoing calls to the dealership and the amount of time I was on them trying to reach someone. No apology...just "well that doesn't matter now cause we're on the phone." Got my car...but will not be back. This dealership is a terrible representation of Hyundai brand. Go elsewhere.

    Absolutely do not go here for car service. I have been here twice and had negative experiences both…read moretimes. On my first visit, they scheduled me for service for a recall that had no remedy, so I drove to the dealership for no reason and then the woman who did my intake acted like it was my fault. They don't have online scheduling, which probably could have prevented this in the first place. On my second visit, also for a recall and scheduled in advance, they took my car back for two hours and then came out and told me they didn't have the part they needed after all and I'd need to return in about a week or so. When it came time for me to leave, nobody could locate my vehicle. They left me waiting outside in the cold for a while, then eventually had someone pick me up with a golf cart to go drive around the lot to search for my car. We found it after a while... Overall zero respect for customer time or the fact that you have a life and don't want to make multiple visits just for fun because they can't get their act together. Highly recommend going to Jim Ellis or pretty much anywhere else instead.

    Rivian - Rivian attire & accessories.

    Rivian

    (3 reviews)

    Old Fourth Ward

    Pre-judged and laughed at!…read more I came to this location because I am seriously considering purchasing a Rivian and wanted to see the R1S and R2 in person before making my decision. This was my first time visiting a Rivian showroom , as I had previously only seen these vehicles on television and in advertisements. Unfortunately, from the moment I walked in, I felt ignored and judged rather than welcomed as a potential customer. The man and woman at the front desk did not greet me or acknowledge me as I entered. As I walked past them, the man, Joseph, simply told me to let him know if I had any questions. I spent time looking at and sitting in both the R1S and R2. At one point, a male employee approached the R1S, reached his hand inside the vehicle to turn off the air conditioning, and walked away without saying anything to me. I found this interaction uncomfortable and unwelcoming. After looking at the vehicles, I returned to the front desk and asked Joseph how can I reserve an R1S. Rather than clarifying my question or assisting me, he looked at me and asked, "Reserve the R1S? What do you mean?" I repeated my question and explained what I was asking. There was also a sign in the showroom advertising the ability to reserve an R2. At that point, I asked why I was being treated differently from the white couple who had entered the showroom after me. Joseph became defensive and looked to his colleague for assistance. His colleague then intervened and asked me what I meant by "reserve the vehicle," including whether I was trying to reserve the vehicle that was physically in the showroom. The way this interaction was handled made me feel embarrassed, singled out, and judged in front of other customers. Instead of receiving assistance as a prospective customer, I felt as though my questions were being treated as unreasonable. As I left the showroom, I heard employees laughing, which further added to my feeling that I was being mocked. I came to the showroom with genuine interest in purchasing a Rivian, yet I left feeling unwelcome, disrespected, and embarrassed. Experiences like this can have a significant impact on whether a customer (me) chooses to purchase a vehicle or recommend the brand to others.

    I went in here 6 months ago not knowing that they had a location here, my wife and I talked to the…read morestaff and they were super kind and they gave us a tour of everything and didn't seem to be very busy but it felt like five-star service for a talked through and everything.0 had a really nice test drive for the new vehicle. They released, super sleep process. Overall! The location is really nice and they take care of you and give you drinks and really take the time to walk you through the product. Also bonus points for having World Cup game in the background in the waiting room!

    Ace Auto Inspectors - 1979 VW SUPER BETTLE

    Ace Auto Inspectors

    (13 reviews)

    Downtown

    It's about time I give Ron and Nan's business the 5 *s it well deserves!…read more Ron is very thorough and efficient when it comes to inspecting used cars and I really did appreciate his 2nd opinion when I was car shopping for a used Honda Accord. He does an excellent job! He goes to wherever the car is to look it over in person. He can tell if it has ever been in an accident and where, if there are leaks, if the engine is good, if there are codes, etc. He checks all electronic equipment on the car to make sure it works properly which is just as important as under the hood. The Honda Accord that I had him inspect from a large dealership came back with a clean bill of health! It's nice to know that he highly recommended buying this car and that it should last me for a long while! I agree and I love the way it runs! Thanks Ron!

    I will forever be grateful to Ron (and Nan) for their help in inspecting a car for me in the…read moreAtlanta area. It is always difficult to buy used vehicles sight-unseen from thousands of miles away, especially older/classic cars that can run the spectrum from mint-clean to disaster despite looking really nice in well-framed photos designed to be flattering. His inspection was incredibly thorough and helped me steer clear of a vehicle that was the total opposite of what I was looking for from a mechanical standpoint. He inspected the vehicle quickly and sent me dozens of his own photos documenting all of the issues he uncovered. I was looking for a vehicle that I could drive, not repair or "work on". I likely would have had to turn around and try to re-sell this vehicle to someone who was looking to restore it- at likely an enormous financial loss. If you're buying a car in the Atlanta area, especially if you are unable to see the vehicle yourself before buying, give them a call. You will have piece of mind and will know exactly what you're getting. I can't thank them enough.

    Allrich Auto - car_dealers - Updated October 2026

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