I've come here with my cat a couple of times, when I've come I was seen 10-15 minutes later than my…read morescheduled time. This is not the reason for my poor review. If anything I like the veterinarians taking their time to look at each animal ensuring they haven't missed anything. This time I was late by 5 minutes to my scheduled appointment. They refused to see my cat, and told me they are rescheduling me on Monday (today is Thursday). I am appalled that they have rejected to see my cat, I am worried for him and it is their job to see if anything is wrong. I would understand if I was late by 20 minutes plus. This just shows me, this place is a business and the veterinarians don't really care for animals but actually care about income. I'm not sure whether my cat will be ok or not but if he does get better it's no help from them. Would leave 0 starts if possible

As an animal lover and a cat owner, of course I want the best for my pet…read more When I decided to neuter my cat I started looking for vet clinics in W10. Some were super expensive and didn't provide after care and other clinics were just too far. Finally I found St Helens. I phoned them up and they were super polite, helpful and answered all my questions. The night before her operation they called me to see how the cat was and to remind me not to feed her that night . The price of the operation was around £200 but the service was incredible. I dropped off the cat at 9 am, she had her jabs done, deworming, her operation and they kept her there until she was fully awake and they were absolutely sure that there is no problem to send her home. They gave me special food -like special post operation food- pain killers, meds, protection collar, next day free check-up and another free checkup after 2 weeks. The place is very welcoming and big, big windows- loads of natural light, there is a small waiting area, a little shop area as well and just incredible people working there. Very professional.

Such a great idea. My cat Angus gets really stressed when he goes to the vet clinic. Sinead came…read moreround to our house and gave Angus his injections and he purred throughout. I will be using Sinead for all my veterinary treatments in future

From the owner: Your pet's ultimate online support team!…read more Stress-free online support via audio, video or live text chat 24/7 from experienced UK vets. From small niggles to emergencies. Find out more: www.pawsquad.com. Download the app on the App Store or Google Play.

I'm grateful I had an old dog that I loved, and she helped…read moreme bring her as late as possible and keep her well. The day when it was necessary to make the fatal decision, she was extremely human sweet and empathic. Thank you again.

excellent, experienced, ethical veterinarian. Ben Shorten has been practicing vet for about 25…read moreyears (in the same location); calm, professional, helpful staff; exceptional quality care for animals, reasonable fees; make sure you make apts for best service as it is quite a busy practice.

as a pet taxi I bring a few cats and dogs to this Ealing practice. Today I brought a very old dog…read morewhich had unfortunately messed its self.. whilst outside a nurse with bowl and towels arrived and very gently, whilst speaking to the dog cleaned him up Then the vet came out and administered the drug the dog needed so I could take the dog home quicker. such kindness and compassion. Thank you Youngs vet you were amazing.

Receptionist at the Chiswick office is rude and incompetent. This vet charges exorbitant markup on…read moremedicines and their surgeries are decrepit and filthy.

I have never written a negative review before, as I generally believe most people are trying their…read morebest. Unfortunately, my experience with Village Vet Hampstead put my dog's wellbeing at risk due to a lack of organization and poor clinical follow-through. I attended this clinic despite seeing several negative reviews, hoping my experience would be different. Unfortunately, those reviews proved accurate. I provided Village Vet with my dog's full clinical history from the US. Despite this, they refused to prescribe the medication she needed to treat an active UTI until lab results returned, assuring me the results would take 24-28 hours. Three days passed with no communication. I went into the clinic in person and was told at reception that they would follow up with the lab and contact me. I still heard nothing. I returned again the following day. At that point, I still had no answers about her cultures and no medication was provided--yet I was charged £150 for the culture + £70 consultation fee regardless. The lack of urgency, communication, and accountability was deeply concerning, particularly given that this involved an untreated infection. I am sharing this review to help other pet owners avoid a similar experience. For comparison, Highgate Veterinary Clinic was an excellent alternative. The vet was compassionate, thorough, and spent approximately 45 minutes with me and my dog to ensure she fully understood her condition and treatment needs. They are independently run, which may account for the clear difference in care.

The team at Village Vet Hampstead have been amazing providing excellent care for our 13 1/2 year…read moreold Shiba Inu who has multiple health issues. I especially have to thank the Anaesthesia team lead by Danielle O'neill, they gave Maya, our Shiba the best, genuine care and attention anyone could ask from a medical team. Thank you so much for all your hard work.