Exceptional experience. Derby City DPC is what modern medicine should be: efficient, warm, and…read morecompassionate. Dr. Lovelace knows how to make a patient feel valued, spending the time answering my questions and concerns without rushing. The office environment is also warm and inviting. Whether you are young with little health concerns or a higher maintenance patient who is 50+ (me!) the convenience and personal attention you can get in a direct primary care practice like Dr. Lovelace's is very attractive and relatively affordable when you really look at the overall costs. No more booking appointments months in advance, and you can spend more time with your doctor, who can get a better understanding of your medical history and needs.

I was looking for somewhere to get a pre-travel COVID screening test done because all of the local…read morepharmacies were backed up and I was fortunate enough to find Dr. Lovelace and his practice. I was met at my car by staff who was kind, informative, and efficient. She asked where I would be traveling to in order to make sure that I would have the correct test completed. I never had to leave my car! Doctor Lovelace himself came to my car and performed the COVID swab and made sure to answer all of my questions. As someone who works in healthcare myself, I will be adding them to my go-to list of providers. Highly recommend for anything you might need. Be sure to check them out!!

We've been going to Town Family Doctor for some time. Very conveniently located in Norton Commons,…read morethey offer a complete family service. We get our blood pressure and vitals taken as well as our blood drawn once a year so Dr. Seremet can get the results of how our body is doing and if we are following the right strategies for good health. Their whole system is computerized so you can go online and see your health history, lab results and appointments.

We love Dr Vedad Seremet. He and his son practice together, and we don't have to drive downtown. If…read morewe need to be seen right away, they always can fit us in. We recommend Town Family Doctor for anyone who needs a primary care provider

I'm ashamed to admit that I haven't had a primary care doctor for years…read more I can't recall the last time that I got sick enough to need a doctor, but that doesn't excuse it. So when I was in need of immunizations for an upcoming trip to India, I was in a bind. I called a couple offices under my insurance, and the soonest I could get in as a new patient would be months after my trip. That was the case when I called Norton Community Medical Associates in Mid City Mall too, but the clerk there was able to get me in the following morning due to a cancellation at their sister site on Barret Avenue. And that's how I met Dr. Ana Overley. She was quick and efficient. Chatting with me about my overall health needs, while also getting me what I needed for my trip, which ended up being three vaccinations and some malaria pills. I also appreciate that she didn't redo a bunch of basic dianostic tests and bloodwork that I just had done at my ob/gyn. She just asked that I get a copy and bring the results with the next time I come in. Done. She was easy to talk to and put me at ease. And the staff person, who gave me my shots, also deserves some commendation. I'm not a big fan of needles, and I did not feel the needles go into my arm. Fast and relatively pain-free -- that's what I want when I must get a shot. The office was also immaculately clean. The front desk staff was courteous. I feel better knowing that I now have a primary care office near my home I can rely on.

Dr.Bentley is the best doctor myself and my husband have had. ( besides Dr.Simpson who is no longer…read morethere :( )

I've had a few procedures here. The doctors I've had provide those procedures were great but…read moreweren't affiliated with the facility. The office staff is okay. I've been here three times over eight years now and it's okay. Not great. Not terrible. Make sure they're in network in your insurance or you'll get a $30k bill from them. Just FYI. But if they're in-network, it's easily affordable depending on your plan. Be prepared to have to stay alllllll day if scheduling is screwed up and they don't know what they're doing. Bring a snack in case you get canceled. Definitely bring headphones and something to keep you busy or you will lose your mind waiting. Hope this helps!

COMPLAINT.....My son was scheduled for surgery 11/13/23, at 3 pm, at Metro. He received a call from…read moresomeone on the Friday before, saying his surgery might get delayed, but if he didn't hear anything, to be there at 2 pm Monday. He did not here anything so he arrived at 1:45 pm and checked in and they said nothing to him about it being delayed, they did make sure they collected his balance due though! He and my husband saw his name, Tyler Simms, on the surgery board and it said his surgery was now scheduled for 4:30 pm. They patiently waited, and he was finally called back at 4:45 pm for prep. At 5:30 pm our son walked out from the back telling us his surgery had been canceled because it was too late in the day?!?!?!? Did they not know this any sooner, we truly feel they did!! What reputable facility does that to someone?! He had not eaten or drank since midnight, only to lose an entire work day of pay, and so did my husband, since they both had to take off work for NOTHING! They told my son to just call the office in the morning to see when his surgery could be rescheduled. They have since rescheduled his surgery, but not offered anything for their lost wages. This is not right for a facility to do that to anyone!!

Care level has dropped dramatically in the last 12 months. Employees don't answer the phone and…read morewill never return a call. The only way to get thru is to contact the doctor directly. Medical records are not correct or up to date, employees have attitudes and do not willing complete tasks like insurance forms, test results, etc. after 5 years of being a very happy patient, I feel like they'd rather I wasn't there. Ever. I certainly don't need to pay a monthly fee for service that is lower than an urgent care. Twice now I've had lab work done, and was done again at another provider and the results were completely different. I am starting to think that although blood was drawn, labs weren't sent in. Maybe it's a staffing issue. Maybe too many irons in the fire or too many patients.

I have been a patient of Dr Walkers for 25 years. She is a very concerned efficient doctor. She did…read morehave what she believed to be 2 loyal employees dedicated to the same personal care that Dr Walker always has; unfortunately both caused chaos in the front office. she has since become aware of the problem and has immediately corrected it. Dr Walker's kindness and unwillingness to give up on patients is exactly why I will stay with her as long as she is practicing. We have had some pretty difficult to diagnose health scares in our family and Dr walker has gotten us through them. Her concierge fee is worth it at twice the price.

I cannot say enough good things about the quality of care I have received while a patient of this…read morepractice. This office is filled with knowledgeable and caring professionals who truly try to serve their patients.

During the ten years we lived in southern Indiana, Dr. Mike was our primary care physician. Full…read moreof knowledge and compassion, we had complete trust in him. He never rushed you in your appointment. He also got to know us personally during our office visits. Had we not moved 300 miles away, we would still be patients!

Concierge physician. Conveniently located in St. Matthews. Very thorough, and conscientious…read more Excellent bedside manner. Staff very kind. Minimal waiting. Takes a full hour with you at every appointment. Dr.Haney, or Dr. Rueff ( another coincerge MD) available 24/7, 365. No hassle like " regular" offices. Cost very reasonable. Highly recommend.

Dr. Haney is one of the few doctors in the Louisville area that has remained in an independent…read morepractice. Dr. Haney always takes the time to listen to me, and I really think he cares about me as a person. I am confident in his ability to monitor my health and he always tells me what I need to know. Either he or one of the two other physicians in the practice are available 24/7/365 for emergencies, and this practice even follows its patients admitted to Baptist Health-Louisville hospital.

Had my first appointment with Dr. Seremet today. I lost my previous family doctor and it was not…read moreeasy to find a replacement. A friend recommended I try it here as Dr. Seremet is new and just getting his practice going. He spent quite a while interviewing me and getting the facts and details of my medical history. He has a very adequate office and is conveniently located. He has a patient portal set up on the internet. You can go there and see all the information about yourself and even converse with him by email. I think I'll be very pleased with him.

I began going to Dr Seremet after my previous provider sold her practice and retired. I really like…read moregoing to him, he spends time listening and talking to you. Their office staff are always so friendly too. I also like that he's not located in a big office building and is not affiliated with any hospital system that urges him to do tests I don't really need. Parking is always ample, and is curbside. I'm very pleased with Dr Seremet, and I hope to see him for a long time to come.