My hunt for a family doctor started in Lexington, but I couldn't find a solid physician who was…read moreboth taking new patients AND had availability in less than 1-2 months. Since I travel to Louisville with moderate frequency, it's no problem to have a doc there. Wait time for new patients was 2 weeks, below average of other places I called. The main thing is that Dr Gilberts took her time and didn't rush me out. We had engaging conversation and she easily established trust. It was frankly the first time I did NOT feel like another faceless copayment. I felt human and like she genuinely cared about the outcome of my health. Needless to say I highly recommend Dr Gilberts and I am excited to have finally located a doctor that understands me. All other neurotic hypochondriac entrepreneurs and professionals will feel right at home, just like me :)

Looking for a new medical provider?…read more Keep looking, this is the worst medical office I've had experience with in decades. They continually lie to their patients telling them they sent in requests, but never do. Dr Kennedy is in his office only one day per month. What a joke, he overworks his PA Ben Moreland . His office staff is TERRIBLE. They never return calls, continually tell patients they have completed referrals, prescription requests, & medical equipment requests. I have told Ben Moreland & Ray Kennedy SEVEN times I have not received any communications regarding the medical equipment they ordered. They always tell me they will call but never do. The worst medical provider I've ever gone to.

The phone is disconnected, so I drove to the location. The waiting area furniture has been cleared…read moreout, so apparently they're out of business. It would be nice to know where our medical records are! If anyone know anything about this, please post something.

AVOID AT ALL COSTS. This practice itself is a hot mess. My other doc here left without any notice…read moreto me (she was actually pretty good and I suspect left because of the mess this office and Norton in general is). I was told I could go to this doctor but her wait was for MONTHS and MONTHS. So fine, I wait. Here's the thing though - I needed a refill on my prescription for cholesterol med. CVS needed them to call it in because it didn't transfer from Walgreens. She refused to call it in, saying I'll need to see her first. She recognized I got the earliest appointment (would have to wait 1.5 months without meds, after already waiting 5-6 months just for the privilege of seeing this new doc). --but said she won't refill it until she sees me in mid December. What? It's cholesterol meds, not a controlled substance. I said to her nurse/office staff "So let me get this straight...my doc ditches me with no notice, then you send me to this doc and she says she won't give me a refill that my doc that left me prescribed because HER SCHEDULE is too booked to see me in time?" She replied "Yes". I said don't worry, cancel it. I'm done with location and cancelling with my gyno who is part of this practice too because of this. Shawna Kauffman doesn't care about my health. I don't see why she'd care for yours. This location has been a hassle to deal with since day one. These doctors and their egos - they're going to seriously hurt someone here. I'm so sick of lazy docs that think they're all that. Oh, btw, no one has figured out why I lost almost 50 pounds now (with other health issues). So you think I would be a priority. But no. I go on a long wait list just to get the chance at 20 min (if I'm lucky) appointment. No thanks. I'm done with Norton period. And you should seriously stay away from this doc and that place in general.

I do find it disappointing that the office of Dr Shawna Kauffman sends you away with a referral to…read moreanother Doctor. I had bursitis in my elbow and was so painful and swollen I could not sleep. The girls in office were to setup appointment the following day. I had to call them twice to remind them that I had limited use of my arm, and was still in pain. By closing time they finally called me back and made appointment in a few days. The staff is friendly but when you walk out the door, they have no idea or empathy for your problems.

Dr. Kim is a great doctor. I've been a patient for several years now, and, sick or well, I get good…read morecare from her an her practice. Setting up an appointment is easy, and typically, I get in to see her in just a day or two. I've had family doctors where I would get well on my own (or thanks too urgent care) before I ever got an appointment. She takes her time with me. With so many doctors, they breeze in, half-listen to you, prescribe something that doesn't work, and scram. She sits and listens, ask questions, and answers your questions fully. It's not unusual to have a ten to fifteen minute conversation with her on an issue. She also reviews your record, looking for any wellness things that need to be looked at, like vaccinations. She is proactive with wellness care. She offers suggestions for diet and exercise changes to make, for example. I made an off-hand complaint about some soreness I was experiencing from a new exercise program, and she took the time to find and photocopy a four-page article showing specific stretches to help with my issue. If you are in the market for a new family doctor, I recommend Dr. Kim highly. She's a real pro.

Excellent physicians 5 STARS..... if you can get in to see them and get past the rediculous office…read morestaff and the games they put you through. Consistently great health care but almost not worth it to put up with the office women.

My family physician for over 30 years. Dr Michael Davis is…read morelocated on Shelbyville Road in Middletown. His office is a family practice that offers a variety of medical services. Dr Davis is an excellent physician. There is a LabCorp representative on site if blood work is required. The office is exceptionally clean and the staff are more than eager to assist whenever needed. Referrals are given when Dr Davis feels the need for another physician to advise. My whole family has entrusted our health to Dr Davis, he's just that knowledgeable. His assistant Tamara answers questions if Dr Davis isn't available. The office is next to the Baptist Care Center so if you need X-rays or anything of that nature they are only a step away. I highly recommend that you call before you come in as I mentioned earlier appointments are required. Great doctor great people making what hurts better! Give them a call!

Great doctor and staff. Very attentive to my medical condition. Excellent at getting back to me…read morewith the results of all test. I highly recommend this place

Have been seeing Dr. Mark for nearly a decade - he's incredible, patient and takes his time. Simply…read morewonderful.