I want to take time to Thank Becca in this office. She was…read morepatient, kind and funny! She explained everything to him the good, the bad and the ugly. That was something that made my brother's appointments so much less stressful! Also Doctor Sohi was also great explaining everything and being patient. I would definitely recommend!

Very friendly, doctor friendly did his job well!nice gal at front desk, little far out but worth…read morethe trip

The staff are lovely but the whole system is completely disorganised and the doctor has a major ego…read moreand is totally inflexible and inhumane in his treatment of patients.

Dr. Woo tried to retire a couple of years ago but his patients were so upset he didn't. That speaks…read morevolumes for the quality of his care and for how much he is loved. I originally went to see him after my kidney cancer surgery but my kidney was doing well and I didn't need him. It's not doing as well now and I've returned. I hope he and his nurse practitioners have luck getting to the bottom of it.

There is a wound care facility located in the building and this was my first time to visit. I…read morechecked in and was greeted by a most friendly staff member. A nurse came out and got me and took me into an exam room. Within minutes the door opened and three nurses walked in followed by APRN Audrey. they begun by taking my vitals and then asking me a series of questions to find out what care I needed. they assed my wound and applied the necessary medicine and bandages. I have never had such a great treatment by so many nurses. They were all friendly and the most helpful was APRN Audrey P Johnson. I need to return next week to follow up and see how it is healing. This is a very First Class location.

I have always received top care with this practice. The front office staff are super friendly and…read morepleasant. The nursing staff are considerate and efficient. The doctors are highly skilled and great listeners. There may be slight delays to have bloodwork but this is nothing atypical of a busy medical practice. If there is any area in need of improvement, it would be the communication between pharmacies and the office. I'm not sure where the breakdown in communication is but at times there have been delays or lack of follow through.

Long story short - my teen is experiencing stomach issues that don't seem typical for his age. We…read morelearned Norton's is the primary group for gastrointestinal concerns. Appointments are booked months out ... yes, months. Ours isn't until December and they are now scheduling through March 2027. A wait list is offered; however, it's competitive with so many families competing for one appointment. It is important that you create a MyChart and add your child to your account. This is where openings are published and scheduled. I've spoken to the team at least 4x - some me dialing them, others they dial back. Each person has been empathetic and helpful. I get off the phone feeling supported in making sure I get my child the care needed. Our doctor has been assigned and the website provides a great introduction to her. Fingers crossed we have a good consultation and it is the first step in helping my teen understanding what his body needs.

If I need medical assistance this is the place I come to. They have a quality staff and are…read morefriendly and helpful. I have established my family doctor here and have found him to be very knowledgeable and i visit every year for a wellness checkup unless something else comes up. Highly recommend

My family of 4 have been patients at Triple Crown for several years. We've been able to schedule…read moreappointments easily online and have rarely had an issue with billing. During tooth emergencies, we've been seen quickly. The team has also communicated well with us about our kids oral health and referred us to surgeons and orthodontists as needed. If you're looking for a dentist and are near this office, I recommend visiting here.

Dr. Mary Shields (Nunnally) presents an image of success -- from apparently needing financial help…read morefrom her parents to start her business to now operating multiple lucrative ventures alongside her dentist spouse, including cosmetic injectables training, WinDM training, Louisville Center for Excellence, implants -- lending to what appears to be a very affluent lifestyle affording a sprawling $2.5M home. Unfortunately, that success does not seem to translate into ethical or compassionate patient care. My experience was marked by what felt like deceptive billing practices, including not being clearly informed that the office was out-of-network with my insurance until after treatment costs became an issue, and a disputed balance of $479.20 turned into collections despite their own failure to file it with the correct insurance company after being informed of their error more than once -- AND after a written dispute was filed. In fact, when written concerns were raised about the quality of the work and the billing issues, the response I received was deflective, dismissive, and condescending rather than professional or solution-oriented. We had services that were not performed to proper standards and necessitated multiple visits but were still never resolved - leaving painful and sensitive teeth that had to be treated elsewhere. She never reached out and never apologized for the substandard care or inconvenience. "Their efforts" consisted of making excuses and minimizing the issues followed by a dismissal letter sent certified mail. It was an unprofessional, shallow response to legitimate concerns -- much like you can see in her response to other poor reviews for Triple Crown Dentistry. The office culture also came across as highly image-focused -- giving the impression that appearance matters more than patient comfort or transparency. (Just visit the FB page) Overall, the experience left me feeling misled, undervalued, and deeply disappointed by a practice that appears far more invested in luxury branding and profit margins than quality services, patient trust, and accountability. The dental work was substandard, dissatisfactory, and rushed -- she's obviously stretched too thin to prioritize quality patient care and responds to legitimate concerns defensively rather than constructively. The over billing practices also raise concerns -- as another online reviewer indicated -- charges were significantly higher than standard for several services, seemingly at the patient's expense. I imagine it lends to the lavish lifestyle. Save yourself the money, frustration, and unnecessary headaches by going elsewhere.

Dr. Livesay performs oral surgeries at a medical facility near us…read more Both of my sons have needs oral surgeries, including wisdom teeth removal. Prior to scheduling a procedure, we had a consultation that included a review of a X-ray and surgical expectations. Dr. Livesay was patient with answering questions and didn't rush us out. Between our consult and surgery we received periodic text reminders and videos featuring the doctor. Very nice - and I appreciated hearing the instructions again. The day of surgery Dr. Livesay visited with me quickly after my son's procedure. He let me know the no issues were experienced with the removal or anesthesia. Thankful for good doctors, especially when my kids are involved.

Dr. Livesay was fantastic. I had an extraction and implant and the process was flawless. I was…read morevery impressed with his thoroughness and attention to detail. His exacting X-ray measurements and computer model show the exact location and angle of the implant prior to the surgery. He and his staff are friendly and treat you like family. I highly recommend him.

Dr. Higgins was recommended to me by 90+ year old neighbor who had had Dr. Higgins perform sinus…read moresurgery on him and was extremely satisfied. I had had sinus surgery performed by another doctor that was not very successful (understatement) and went to him in hopes that he could fix it. He performed a revision sinus surgery and first, the recovery was so much easier than the first surgery and second, the final results are so much better. .The surgeon counts! Pros: very easy to make an appointment. Dr. Higgins is very personable and extremely knowledgeable about all areas of sinuses (and I asked tons of questions). He is up to date on all advances. I never have to wait long to see him. Check out is even easier that check-in. I can't think of any cons. In my opinion, if you have any problems with your sinuses and you live in/near Louisville, Dr. Higgins (he's at Kentuckiana ENT) is the only one you should see.