Great first time experience. I was able to book an appt within 48 hours and booked it online very…read moreeasily. Practitioner was fantastic. I went to the Brownsboro location. A+ experience.

Have never been to an ENT before so 100% relied on reviews. I was at first steered in the direction…read moreof Advanced ENT but after reading the reviews, that was a no go for me. When I called to make an appointment here they were super nice and really tried to help me out by getting me in there ASAP. (Dutchman's Lane) I did have to wait about hour past my scheduled time which is just the worst in general when you are already anxious about being there, but I will say it did not matter to me at all after I got in. The Dr. (Dr. Sohi) was incredibly nice, informative, empathetic and took care of everything without issue. It was late in the day and I thought they may bump me and have me come back but they didn't do that. They stayed until last patient was done(on a Friday mind you) and I did not feel rushed with patient care at all. If you ever need to see a ENT, this is the place!

I was very scared after reading the reviews but guys everything went totally well and smooth. The…read morestaff was all so nice, I felt very comfortable and would definitely come back here for my next visit

Don't bother showing up on time for your "appointment". I had an appt scheduled for 8:20am, I…read morearrived and checked it at 8:10am, I asked the receptionist at 8:45am if I had missed my name being called as people that arrived well after I had started being called back. I was told the "our average wait time is 30 minutes". They take people based off their appt time so if someone shows up 30 minutes after you but had an appt before yours they will be seen first.

Welp, just had a myringotomy!…read more "What's a myringotomy", you ask. A myringotomy is a procedure to create a hole in the ear drum to allow fluid that is trapped in the middle ear to drain out. The fluid may be blood, pus and/or water. In my case, he suctioned out a mucus plug. Back in January 2024, I got a sore throat that progressed to a cold and ear infection. I ended up at Urgent Care with antibiotics to treat the infection and ease the pain/pressure. Pain went away, but that feeling of ear fullness/fluid and reduced hearing didn't. My follow-up with my PCP revealed that I may have eustachian tube dysfunction. We tried saline flushes, but also referred me to a specialist. Thus, an appt with Dr. Travis Schutt at the UofL Health Medical Center East. I see why he has such a long waitlist. He's been practicing for 3 years and has incredible bedside + knowledge. He took a peek in my ear and noted that I had amber-colored fluid behind my right ear canal. He discussed three options with me and since I'm a swimmer, we decided on the myringotomy as a best first option. (Versus waiting it out to see if it would drain naturally or myringotomy plus tube insertion.) After explaining the procedure, he put some numbing phenol drops on my eardrum; waited about a minute, made a slit, then suctioned out my inner ear. I could feel when he suctioned the mucous plug. Science/medicine is so cool. Everything, ear, nose, throat is connected. So I asked him if my eustachian tube dysfunction could possibly be the reason I don't smell well. He said yes, it's possible. He's changing up my allergy meds, and starting me on a nose spray. [Fluticasone (Flonase) can reduce inflammation and swelling in the nasal passages.] He took a peek inside my nose, and noted that I have a slight right septum deviation with turbinate hypertrophy. Basically, my allergies cause parts of my nose to swell up and those parts block the olfactories. I've got a follow-up appointment in four weeks. He's going to make sure our interventions are effective, and stick a camera down my nose to get a better look at those sinuses. Again, medicine is amazing. Shout out to Dr. Schutt and his Medical Assistant, Linda. Top-notch care and bedside manner from UofL Health. If you need an ENT, I highly recommend.

These people that work here do not know what they're doing. I had some labs done and something…read morecame up and they just sent me pills without knowing what I really had going on later on I went to my doctor and asked him if I should take those pills he had told me "no I don't know why they sent you those pills without knowing what you have. those can do some serious damage to your liver" I was upset be careful what these people send they just send just to send you pills so they can just discharge you. Whole time it was an uti I'm not sure why they took an uirne test just to say there wasn't no infection embarrassing do better.

My teen son asked to get his hearing tested for tinnitus. While scanning our insurance providers I…read morefound this location of UL Physicians with a specialty in audiology. I called the office to book an appointment and was originally put on hold because I wasn't referred by a doctor; however, a nurse confirmed my insurance and booked us. (We were also asked who referred us at check in, but it was not a problem that we'd booked without one.) We were checked in quickly and given paperwork to complete. My son got called back about 15 minutes after his appointment but we needed a few minutes to do the questionnaire. He saw Dr. Borton and was happy by this visit with her. She confirmed his tinnitus as well as his healthy hearing, and agreed to his request to provide paperwork for school. As his mom I appreciated him having a comfort level with the doctor and leaving with information he'd been seeking. This office hosts several physicians. Their doctors also work downtown on Chestnut Street if that location is preferred. Clean waiting room area. Masks optional. Plenty of parking spaces. Located near casual restaurants if you're appointment falls near a lunch or dinner appointment.

I have seen Dr. Gould a number of times. He listens to me and is very kind. The office has a…read morefriendly staff. I' e seen him for sinus and thyroid issues.

Good experience with Dr. Gould he helped me out a lot to help save my hearing from SSHL. He treated…read moreme like family even though I was not really feeling all that well at the time of the appointment due to the steroids, lack of sleep, and other issues.

Dr. Russell May was my Primary Doctor when I was living in Louisville, KY he saved my life from a…read morevery critical condition. He always called me back ASAP knowing my condition could go bad any minute. He referred me to other specialist who were good to me. I have moved to SF, CA for a year now and still have not found a Primary Doctor as good as Dr. May. Most doctors I found after him have no compassion and just focused on earning their fee. If I can stay in KY just to keep Dr. May as my Primary I would.