1. Steven Florence, DMD

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Louisville, KY

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Steven Florence, DMD

5.0 (2 reviews)

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5 years ago

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9 years ago

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Aspen Dental - Louisville, KY - Dixie Hwy

Aspen Dental - Louisville, KY - Dixie Hwy

2.2(26 reviews)
1.0 mi
Available by appointment
Emergency services

I've been putting off going to the dentist for a good number of years...well, almost 50-years to be…read moreexact. In my younger days dentist offices were scary places...dark and gloomy. When I walked into the Aspen Dental Clinic with their day-lit offices and open spaces I felt relaxed and actually relieved and ashamed I waited so long. I did not wait long to be seen (maybe 10-minutes.) X-rays were immediately taken and before I knew it I was relaxing listening to Dr. Graham going into great detail about about these x-rays and what I was in for. To make a long story short these were the nicest people I've ever met in an office setting. Believe-you-me I know these people were sincere about helping me. This morning, less than a week since my surgery, my new dentures were being adjusted by Dr. Graham and his friendly staff for a snug proper fit. I'm now getting rave reviews by friends and family...even my family doctor...about how 'natural' my dentures looked. Yes, the word was 'natural'. They said I even look younger than my 71 years. I'm on cloud nine! Don't hesitate like I did these many years...modern dentistry is here. Thanks to all the office staff, especially Alexa at the front desk for making my visits positive ones. I love your smiles and true dedication to making people feel relaxed and happy during their visit. Keep on keeping on. 5-stars + and growing in my opinion. I am one happy customer.

very poor service, my appointment was at 2:30 pm I set there for 3:40 and no one ever said one word…read moreto me. I had to go to the check in desk and ask if they forgot about me. There where other patients there too that came after I did and they were call to go to back to be seen ( 5 people) and I was there on time. The that service was awful. Everybody was conversation about each other never once thought about saying anything to m finally went to the back got x/ rays and still no one came to assist me with my visit. So I left and I will make sure that I call my insurance company so that I will not be charged. this is very unacceptable service we're not recommended service to anybody. they are horrible. Never had service like this before.. And I just moved here from Georgia, Louisville, Kentucky Aspen dental are horrible! Dixie Highway, Louisville Kentucky 40272

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Aspen Dental - Louisville, KY - Dixie Hwy
Aspen Dental - Louisville, KY - Dixie Hwy
Aspen Dental - Louisville, KY - Dixie Hwy

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Mortenson Family Dental

Mortenson Family Dental

2.5(12 reviews)
5.0 mi

One huge positive and one huge negative about this place. First the positive. …read more. They genuinely are the nicest group of people that you'll ever encounter. They must take customer service very serious. And they do a good job. Had a few fillings and wife has had some work done here. Great people, very personable, etc. Can't say enough good things. The huge negative... They are extremely expensive. I couldn't believe the cost of two fillings that I had done. When I told my friends and family the cost, they all nearly had heart attacks. Furthermore, the payment plan is one payment every two weeks versus once a month, and I only realized this after I enquired. They did not volunteer this information. But the biggest negative is - the hygienists work on a commission based salary. (This information came to me by two employees at Mortenson's (a hygienist and a dentist), who shall remain anonymous for fear that their jobs will be compromised.) And you can really tell. They recommend so many things that you *need* to have done. For example, I have a gold crown. They wanted to replace it with one that is the same color as my teeth. Not that my gold crown is ineffective. They were just pushing to replace it, because it would have been a lot of money. I had to *kind of* forcibly tell them no, and only then they backed off. Like I say - VERY nice people, and they do a good job. But if you're anything like me, and you're concerned about the cost, then I would go elsewhere.

I went to get top dentures. Had my top teeth pulled in Oct. 2023 went back to get them fitted in…read moreDec. Finally got them in March they didnt fit not even close. She did offer me another set free i still havent gotten them its july . my insurance was billed now im out a set and have no top teeth.

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Mortenson Family Dental

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Steven Florence, DMD - oralsurgeons - Updated October 2026

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