We've been going to Town Family Doctor for some time. Very conveniently located in Norton Commons,…read morethey offer a complete family service. We get our blood pressure and vitals taken as well as our blood drawn once a year so Dr. Seremet can get the results of how our body is doing and if we are following the right strategies for good health. Their whole system is computerized so you can go online and see your health history, lab results and appointments.

We love Dr Vedad Seremet. He and his son practice together, and we don't have to drive downtown. If…read morewe need to be seen right away, they always can fit us in. We recommend Town Family Doctor for anyone who needs a primary care provider

When I married my husband almost 20 years ago I became a patient of Dr. Nolan. I'd never had a…read moreprimary physician or scheduled annual check-ups. Thankfully I didn't need to visit often and over the years chose to schedule visits with the nurse practitioners. Compared to Dr. Nolan, they spent more time with me and asked questions. As I began visiting other specialtists and their offices, I began to notice a difference in my experience with them - little to no waiting long after my appointment time, helpful office staff, friendly lab technicians, documentation online rather than paper files, cleaner waiting rooms and exam areas. After a terrible experience with the front desk associate, one that resulted in other staff members apologizing for her behavior and me waiting for almost an hour past my appointment, I found another primary physician. A few months later I convinced my husband that his lackluster experience shouldn't be acceptable. He needs regular visits for his medical health and we need a doctor that is attentive. My husband had since left Dr. Nolan. One thing that is consistent with this office is customer service that leaves you wanting more. "Susan" is a long time associate and the face of Dr. Nolan's office. While I'm sure she knows office processes front to back, she doesn't provide an upbeat, friendly presence to patients signing in. Her phone skills are the same. If you have a long-standing relationship with Dr. Nolan, I understand staying with what you know. If you're looking for a new primary physician for yourself or family, I'd continue searching for other recommendations.

Very helpful front desk and Physician Assistants. Have been a patient there for many years and…read morewould not go elsewhere.

Concierge physician. Conveniently located in St. Matthews. Very thorough, and conscientious…read more Excellent bedside manner. Staff very kind. Minimal waiting. Takes a full hour with you at every appointment. Dr.Haney, or Dr. Rueff ( another coincerge MD) available 24/7, 365. No hassle like " regular" offices. Cost very reasonable. Highly recommend.

Dr. Haney is one of the few doctors in the Louisville area that has remained in an independent…read morepractice. Dr. Haney always takes the time to listen to me, and I really think he cares about me as a person. I am confident in his ability to monitor my health and he always tells me what I need to know. Either he or one of the two other physicians in the practice are available 24/7/365 for emergencies, and this practice even follows its patients admitted to Baptist Health-Louisville hospital.

Every since Ramirez left this place has fell apart Dr Bokhari called me cripple and was cussing…read more Very unprofessional and very disrespectful and rude. And Destiny is trash

Great staff. I have been seeing Catherine Croomer. Very…read morethorough and addresses all my concerns. Highly recommend this office.

This is a great place with many nice people that we have had positive experiences with. The doctors…read morealways did a great job and we are pleased with them

Wow. The whole staff was amazing. From reception to waking up, they kept me both informed and…read morecomforted. Asked all the questions, and had no judgement. They even autographed my leaving information (which was detailed). I came out of anesthesia feeling a-okay. Friendly, obviously know their stuff, and don't take advantage of your time. If my mom ever needs to see someone, she'll be going there. Recommend to anyone who needs their upper or lower gi checked.

I have been cared for by both Dr. Yuan and her PA Samantha and I couldn't be happier with the…read morequality of care they have provided. Samantha has actually come to my home when extra care was called for. They have referred me to specialists in order to determine the exact cause of my ailments. They have been caring for my 95 year old mother for a long time and always take the time to listen to and address her complaints. We feel so fortunate to have found Prospect Internal Medicine.

I read through some of the below reviews though I've only started seeing her since 2019. All of the…read moreinteractions with Dr. Yuan and the PA's have been about as good as I could ask for. I've never had issues with waiting to see the doc and she hasn't ever tried to "hint" at specific medications or programs. I've always had a great experience with her staff as well. Everyone clearly knows what they're doing in the office and I'm able to get appointments when I need them. Dr. Yuan even agreed to see me the day after I'd arrived home from China in Jan 2020. Thankfully no COVID. I'm not sure I could recommend her or her practice more. This isn't some place with 40 doctors where you see a different person every time and that's really beneficial because she's gotten to know who I am, what works for me and what doesn't. I also don't have to talk to a new doctor every time I go.

Care level has dropped dramatically in the last 12 months. Employees don't answer the phone and…read morewill never return a call. The only way to get thru is to contact the doctor directly. Medical records are not correct or up to date, employees have attitudes and do not willing complete tasks like insurance forms, test results, etc. after 5 years of being a very happy patient, I feel like they'd rather I wasn't there. Ever. I certainly don't need to pay a monthly fee for service that is lower than an urgent care. Twice now I've had lab work done, and was done again at another provider and the results were completely different. I am starting to think that although blood was drawn, labs weren't sent in. Maybe it's a staffing issue. Maybe too many irons in the fire or too many patients.

I have been a patient of Dr Walkers for 25 years. She is a very concerned efficient doctor. She did…read morehave what she believed to be 2 loyal employees dedicated to the same personal care that Dr Walker always has; unfortunately both caused chaos in the front office. she has since become aware of the problem and has immediately corrected it. Dr Walker's kindness and unwillingness to give up on patients is exactly why I will stay with her as long as she is practicing. We have had some pretty difficult to diagnose health scares in our family and Dr walker has gotten us through them. Her concierge fee is worth it at twice the price.

Shout out to all the staff on my recent visit. You all were…read morevery professional and kinda You took care of me and my procedure was successful and you made me feel comfortable. The dr that did my procedure was nice and made me feel comfortable and that he would do his best. All went well.

PMI (formerly PMC) is a Physician-owned hospital, and I have always felt that I receive a higher…read morelevel of personalized quality care here. For that reason, I prefer it to larger hospitals. It's primary focus is outpatient surgeries, and the staff is helpful, efficient, professional, friendly and caring. There is a high nurse to patient ratio, and every one of them focuses on patient comfort. If you have a choice when scheduling outpatient surgery, this facility and its staff would be hard to beat.