They are either incompetent or a rip-off garage. Had my vehicle towed there on a Monday. Tuesday, after their diagnosis, they said I needed a new fuel pump and a new fuel filter (always done together). The cost going to be something like $950. On Wednesday I paid my $100 diagnosis fee and had it towed to a new mechanic. His diagnosis is that the fuel pump is fine. All it needs is new spark plugs. I do not know what Alligood Tire and Alignment motives were with me. Did they think they cpould make a fast buck (rip-off garage)? or were they just honestily wrong (incompetent mechanics)? The mechanic I eventually had repair my vehicle tells me they were trying to rip me off because there is no way they could misdiagnose a good/bad fuel pump. If you go here ... good luck. I will never take another vehicle to Alligood Tire and Alignment again, not even for fuel. I still have their estimate paper. read more